I had one problem when I arrived at 09.45 the garage was shut but was informed by Graham ( I think ) that they would contact me for another appointment when sorted I got one in the afternoon and jo... See more
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Many years ago when I lived in Basingstoke (near Micheldever) I always used to use Micheldever Tyres. I had seen Micheldever Tyres vans locally, but did not realise that Protyre was Micheldever tyr... See more
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Company details
About Protyre Autocare - Folkestone
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
114 Somerset Road, Folkestone, CT19 4NW, Folkestone, Kent, United Kingdom
- 01303 270801
4.9
Excellent
1K reviews
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Great service quick and efficient.
June 9, 2025
Great service
Friendly, professional staff. No hard sell. I ordered the tyres on line turned up at the allotted time and the tyres were fitted. No fuss. I have been to other tyre fitters as dictated by my job and the contract my company have for the company car and they have been rude, slow and try to sell products I didn’t need. I would always use protyre for my own car tyres
June 9, 2025
Air conditioning required recharging…
Air conditioning required recharging and pollen filter replacing. Chap at reception was extremely polite and courteous as well as knowledgeable.
Competitive pricing for work which was carried out swiftly. I am very impressed and wouldn’t hesitate in recommending to friends and family
June 6, 2025
Outstanding Service / Staff / Price
Really great service. Staff friendly / courteous / efficient. And decent price. OUTSTANDING
May 28, 2025
Quick service
Quick service. Parking is an issue though. If you can't get on the forecourt the surrounding roads were very busy with hardly any spaces to park. I had drive round the block 3 times before being able to park on the forecourt.
May 28, 2025
Had a puncture which had damaged the…tyre beyond repair so they replaced the tyre and I was back on the road great service 👍
Had a puncture which had damaged the tyre
May 26, 2025
Speedy and on time
May 16, 2025
May use AI-assist with repliesRead more
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Not impressed with the service I…
Not impressed with the service I received, took the car back as I wasn't happy with it and got it back in worst condition needing a new drive shaft, probably will never use again
May 6, 2025
Unprompted review
Reply from Protyre Autocare - Folkestone
Dear Stephen Leigh,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
Friendly knowledge staff prompt service…
Friendly knowledge staff prompt service although very busy on my visit
May 14, 2025
Professional Seevice
Professional, punctual & overall, a perfect service. Added to it, value for money, we shall certainly use again as well as recommend to others.
May 14, 2025
The staff were very welcoming and when…
The staff were very welcoming and when I told them I had been given a quote which was lower than there’s they matched it 😀
They were very professional in their work also
Thanks guys
April 30, 2025
Service was great
Service was great. Lewis was very helpful. Unfortunately can't get my Invoice sent by email, very poor system.
April 28, 2025
Reply from Protyre Autocare - Folkestone
Dear Joao Dias,
Thank you for leaving us a review, and we're sorry to hear that you have not received an invoice.
We have just emailed this invoice over, please let us know if you have any trouble - we do advise to always check your spam folder, just in case.
If there are any issues or for any other assistance, please do not hesitate to contact us at customerrelations@protyre.co.uk
We apologise for any inconvenience that may have been caused.
Kind regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Folkestone
Hello Andrew,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Folkestone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care - Protyre
Definitely the go to place for tyres
Definitely the go to place for tyres, quick service, good prices and professional staff, what more do you want
April 28, 2025
I was served by Lewis and his service…
I was served by Lewis and his service was exceptional and great value for money on my 4 tyres
April 25, 2025
Brilliant service 👌
Very friendly professional team. Flexible booking with a quick service. Highly recommended! I will definitely revisit the next time I have a motoring conundrum..
April 16, 2025
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