Protyre Autocare - Gloucester Woodrow Way Reviews 

877
TrustScore 5 out of 5

4.8

1 Woodrow Way, Bristol Road, GL2 5DX Gloucester, Gloucestershire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Good job & good value. Shame the parts were ordered/delivered incorrectly. This meant I had to hang around but not for long as correct prices arrived quickly and were £70.0 cheaper. Facilit... See more

Company replied

Rated 5 out of 5 stars

I’ve used these guys a few times over the past year or two, can’t fault them to be fair. When things have not gone to plan they have been very quick to rectify the issue, eg my aircon system would no... See more

Company replied

Rated 5 out of 5 stars

Fantastic service by Protyre - After realising early one morning before a long journey that I needed a new front tyre, I was beside myself trying to find somewhere local to me who had a tyre in stoc... See more

Company replied

Rated 5 out of 5 stars

Service on visit was fine and I was promised an email receipt for tyres and tracking, which didn’t turn up so I called to enquire as to its whereabouts and was told that it would be sent again and wou... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

About Protyre Autocare - Gloucester Woodrow Way

Written by the company

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 1 Woodrow Way, Bristol Road, GL2 5DX, Gloucester, Gloucestershire, United Kingdom

  • 01452 526594

4.8

Excellent

TrustScore 5 out of 5

877 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(877)

33,081 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Had a set of tyres and wheel alignment…

Had a set of tyres and wheel alignment in October, and MOT last week.
Pleasant, friendly and knowledgable staff. Very helpful with choice of tyres for my budget. Good prices.

October 13, 2025
Protyre Autocare - Gloucester Woodrow Way logo

Reply from Protyre Autocare - Gloucester Woodrow Way

Dear Cliff Sexty,

We appreciate you sharing your positive experience!

We're happy to hear that our staff at our Gloucester Woodrow Way branch were helpful and knowledgeable when you chose your tyres and that you were pleased with our prices.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

They just made having new tyers easy

They just made having new tyers easy

February 2, 2026
Protyre Autocare - Gloucester Woodrow Way logo

Reply from Protyre Autocare - Gloucester Woodrow Way

Dear Sue,

We're happy to hear that your new tyre installation was easy.

Thank you for sharing your positive experience you had with our team at our Gloucester Woodrow Way branch.

Thank you for your feedback,

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care

Rated 5 out of 5 stars

Excellent Service Time & Time Again

Excellent service given every time, particularly by the Centre Manager, Andy Davidson. He always goes over and above and everything is always well explained. The work is carried out to a high standard and very reasonably priced. Wouldn't go anywhere else. Thanks Guys.

January 14, 2026
Rated 5 out of 5 stars

Fitted me in with ease

Fitted me in with ease. Excellent communication, value for money and workmanship. Would definitely use again.

January 5, 2026
Protyre Autocare - Gloucester Woodrow Way logo

Reply from Protyre Autocare - Gloucester Woodrow Way

Dear Darren Otterwell,

We appreciate you sharing your feedback regarding your recent service at our Gloucester Woodrow Way branch.

We're happy to hear that our team provided excellent communication, workmanship, and value.

Thank you for your positive feedback!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - Protyre

Rated 5 out of 5 stars

Totally awesome customer service

Totally awesome customer service, when things went slightly sideways (supplier issue). I had a really reasonable explanation and was swiftly sorted out. I will definitely be using them again.

December 31, 2025
Rated 1 out of 5 stars

Unprofessional service

I'm writing to express my disappointment with the service I received at Bathwick tyres in Bristol Road, Gloucester. I recently ordered 2 front tyres and a wheel alignment check protyre online and booked a time slot with your garage.

Upon collection, the technician informed me that everything was done, including the wheel alignment. However, as I drove out of the garage, I noticed the car was pulling to one side. I returned the next morning to report the issue, and the problem was attempted to be fixed. Unfortunately, the issue persists, and I've noticed that one of the valve (with tyre pressure sensor) was damaged during the process.

As a result, I'll now need to spend an additional £60-70 to replace the damaged part. I'm not satisfied with the service and would appreciate it if you could look into this matter further.

December 16, 2025
Protyre Autocare - Gloucester Woodrow Way logo

Reply from Protyre Autocare - Gloucester Woodrow Way

Dear  Sanjeewa,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Gloucester Woodrow Way  branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 2 out of 5 stars

Two days after fitting 4 new tyres

Two days after fitting 4 new tyres, my tyre pressure monitors failed. Could be a coincidence, but still costly. After replacing, the next morning I awoke to a flat tyre… also realising my locking wheel nut had not been returned. The next day, I returned to investigate flat tyre. After an awkward conversation where I was subtly accused of lying about not receiving it, they finally admitted they thought I was a different customer. There were 7 locking wheel nuts on the reception desk which had not been returned to other customers. This does not bode well…. They couldn’t remove my wheels to check fault with tyre. I was given £100 cash to drive the car to a different non affiliated “professional” tyre company where a cash in hand deal was made to remove and replace the locking wheel nuts. This company showed 2 cracks in the rim that needed repairing at an additional cost. Now the work is complete but I have standard nuts so will have to spend more to replace the locking wheel nuts. This experience cost me over £1000 not including replacing the locking wheel nuts. I went there with legal but worn tyres…. Maybe it’s just unlucky and coincidence, maybe….

December 24, 2025
Protyre Autocare - Gloucester Woodrow Way logo

Reply from Protyre Autocare - Gloucester Woodrow Way

Dear Matt Pope,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Quick, Easy and Efficient

Quick, easy and efficient. Tyres needed replacing easy to book slot online and done within 30 mins before work. Excellent

October 22, 2025
Protyre Autocare - Gloucester Woodrow Way logo

Reply from Protyre Autocare - Gloucester Woodrow Way

Dear Dale Cordrey,

We're happy to hear that booking your tyre replacement was easy and efficient.

It's great to know we got you back on the road quickly before work.

Thank you for your positive feedback.

We will look forward to welcoming you again at our Gloucester Woodrow Way branch in the future.

Kind regards
Kayliegh
Customer Care - Protyre

Rated 4 out of 5 stars

Good value and fit

The online purchase and booking were simple to arrange. The customer service at the workshop was very good and friendly. The workshop itself plus customer wait area is not welcoming, it’s tired and uncomfortable.
Great value but optics are poor

December 11, 2025
Rated 5 out of 5 stars

THESE ARE 5 STAR GUYS!!!

Every single one of the mechanics at ProTyre Woodrow Way is Professional, Polite and Knowledgeable. We recommend them 100 percent for all your motoring needs and are proud that they service both of our cars and are available for help and advice every time we need it.

December 8, 2025
Protyre Autocare - Gloucester Woodrow Way logo

Reply from Protyre Autocare - Gloucester Woodrow Way

Hello Stella,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look