Went into get my tyre looked at as was losing pressure about every 4 weeks to a level where warning light was coming on. They quickly identified a nail which was buried and certainly would have b... See more
Company replied
1 Woodrow Way, Bristol Road, GL2 5DX Gloucester, Gloucestershire, GB
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Went into get my tyre looked at as was losing pressure about every 4 weeks to a level where warning light was coming on. They quickly identified a nail which was buried and certainly would have b... See more
Company replied
Helped me out when my car needed major works easy website to use to book appointments and discounts when using their site. Customer service is a little less friendly a little robotic but at least not... See more
Booked gold service for 8.30 am start, service engineer promptly reported to me that the service had been completed and gave a list of recomended repairs required, he also had checked the parts and l... See more
Company replied
Tyres were fitted at the time scheduled and I was kept informed of any alignment worked that was required, which has since made a difference to the handling of the car. Details of work carried out was... See more
Company replied
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1 Woodrow Way, Bristol Road, GL2 5DX, Gloucester, Gloucestershire, United Kingdom
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Reply from Protyre Autocare - Gloucester Woodrow Way
Excellent service given every time, particularly by the Centre Manager, Andy Davidson. He always goes over and above and everything is always well explained. The work is carried out to a high standard and very reasonably priced. Wouldn't go anywhere else. Thanks Guys.
Warranty replacement as my arm was defective quick booking process and got car back ina few hours.
Fitted me in with ease. Excellent communication, value for money and workmanship. Would definitely use again.

Reply from Protyre Autocare - Gloucester Woodrow Way
Totally awesome customer service, when things went slightly sideways (supplier issue). I had a really reasonable explanation and was swiftly sorted out. I will definitely be using them again.
I'm writing to express my disappointment with the service I received at Bathwick tyres in Bristol Road, Gloucester. I recently ordered 2 front tyres and a wheel alignment check protyre online and booked a time slot with your garage.
Upon collection, the technician informed me that everything was done, including the wheel alignment. However, as I drove out of the garage, I noticed the car was pulling to one side. I returned the next morning to report the issue, and the problem was attempted to be fixed. Unfortunately, the issue persists, and I've noticed that one of the valve (with tyre pressure sensor) was damaged during the process.
As a result, I'll now need to spend an additional £60-70 to replace the damaged part. I'm not satisfied with the service and would appreciate it if you could look into this matter further.

Reply from Protyre Autocare - Gloucester Woodrow Way
Two days after fitting 4 new tyres, my tyre pressure monitors failed. Could be a coincidence, but still costly. After replacing, the next morning I awoke to a flat tyre… also realising my locking wheel nut had not been returned. The next day, I returned to investigate flat tyre. After an awkward conversation where I was subtly accused of lying about not receiving it, they finally admitted they thought I was a different customer. There were 7 locking wheel nuts on the reception desk which had not been returned to other customers. This does not bode well…. They couldn’t remove my wheels to check fault with tyre. I was given £100 cash to drive the car to a different non affiliated “professional” tyre company where a cash in hand deal was made to remove and replace the locking wheel nuts. This company showed 2 cracks in the rim that needed repairing at an additional cost. Now the work is complete but I have standard nuts so will have to spend more to replace the locking wheel nuts. This experience cost me over £1000 not including replacing the locking wheel nuts. I went there with legal but worn tyres…. Maybe it’s just unlucky and coincidence, maybe….

Reply from Protyre Autocare - Gloucester Woodrow Way
Able to book a specific time slot for MOT, comfy waiting room, in and out in 45mins.
The online purchase and booking were simple to arrange. The customer service at the workshop was very good and friendly. The workshop itself plus customer wait area is not welcoming, it’s tired and uncomfortable.
Great value but optics are poor
Every single one of the mechanics at ProTyre Woodrow Way is Professional, Polite and Knowledgeable. We recommend them 100 percent for all your motoring needs and are proud that they service both of our cars and are available for help and advice every time we need it.

Reply from Protyre Autocare - Gloucester Woodrow Way

Reply from Protyre Autocare - Gloucester Woodrow Way
I was honestly so grateful for the service at pro tyres franchise Bathwicke Tyres in Gloucester. I had 3 tyres all below pressure points and they sorted it all for me for free, and told me anytime I needed them checked in the future just to bring my car in for a free check! Amazing, friendly service.

Reply from Protyre Autocare - Gloucester Woodrow Way
Changed tyre all done professionally will use again hopefully not for a while.
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