Protyre Autocare - Gloucester Woodrow Way Reviews 

877
TrustScore 5 out of 5

4.8

1 Woodrow Way, Bristol Road, GL2 5DX Gloucester, Gloucestershire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Good job & good value. Shame the parts were ordered/delivered incorrectly. This meant I had to hang around but not for long as correct prices arrived quickly and were £70.0 cheaper. Facilit... See more

Company replied

Rated 5 out of 5 stars

I’ve used these guys a few times over the past year or two, can’t fault them to be fair. When things have not gone to plan they have been very quick to rectify the issue, eg my aircon system would no... See more

Company replied

Rated 5 out of 5 stars

Fantastic service by Protyre - After realising early one morning before a long journey that I needed a new front tyre, I was beside myself trying to find somewhere local to me who had a tyre in stoc... See more

Company replied

Rated 5 out of 5 stars

Service on visit was fine and I was promised an email receipt for tyres and tracking, which didn’t turn up so I called to enquire as to its whereabouts and was told that it would be sent again and wou... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

About Protyre Autocare - Gloucester Woodrow Way

Written by the company

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 1 Woodrow Way, Bristol Road, GL2 5DX, Gloucester, Gloucestershire, United Kingdom

  • 01452 526594

4.8

Excellent

TrustScore 5 out of 5

877 reviews

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4.8

All reviews

(877)

33,096 reviews in the last 12 months

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Rated 5 out of 5 stars

Well organised.

Well organised.

November 26, 2025
Protyre Autocare - Gloucester Woodrow Way logo

Reply from Protyre Autocare - Gloucester Woodrow Way

Hello Mr Mulcahy,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

I was honestly so grateful for the service I received

I was honestly so grateful for the service at pro tyres franchise Bathwicke Tyres in Gloucester. I had 3 tyres all below pressure points and they sorted it all for me for free, and told me anytime I needed them checked in the future just to bring my car in for a free check! Amazing, friendly service.

November 19, 2025
Protyre Autocare - Gloucester Woodrow Way logo

Reply from Protyre Autocare - Gloucester Woodrow Way

Dear Kay Thomas,

We're so glad to hear about the amazing, friendly service you received from our team at our Gloucester Woodrow Way branch!

We appreciate you highlighting the team's willingness to assist you with your tyre pressures and offer future free checks.

Thank you for your positive feedback!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - Protyre

Rated 3 out of 5 stars

Thought they should of MOT'd the car…

Thought they should of MOT'd the car before servicing as it failed and I had a £450 extra bill to find, which should not happen in my opinion, a fully serviced car that is not road worthy has no value does it? Sharp practice maybe?

November 21, 2025
Protyre Autocare - Gloucester Woodrow Way logo

Reply from Protyre Autocare - Gloucester Woodrow Way

Dear Mr Knight,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Perfect for an MOT (& more)

Convenient location, friendly, comfy sofas, quick service and a good price

November 17, 2025
Protyre Autocare - Gloucester Woodrow Way logo

Reply from Protyre Autocare - Gloucester Woodrow Way

Hello Jim,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Prompt and courteous

Prompt, courteous service, attention to detail and willingness to go the extra mile for the customer. Have used them before and will continue.

November 17, 2025
Protyre Autocare - Gloucester Woodrow Way logo

Reply from Protyre Autocare - Gloucester Woodrow Way

Hello Gurmit,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 4 out of 5 stars

All good but...

All good, just didn't get a print out for whell alignment, would have liked to have had the info just to understand state of play underneath.

November 5, 2025
Rated 5 out of 5 stars

Great service

Great service, always gets the job done.

November 3, 2025
Protyre Autocare - Gloucester Woodrow Way logo

Reply from Protyre Autocare - Gloucester Woodrow Way

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 1 out of 5 stars

A wheel almost fell off with bolts missing and loose

I've already written 2 1* reviews but customer services did nothing about. My latest discovery was that a wheel almost fell off because 1 wheel nut was missing and the others were loose when I took it for an MOT at BMW after the tyres were replaced at Protyre.. This place should be shut down!! Don't go near this bunce of incompetent clowns.

July 29, 2025
Unprompted review
Protyre Autocare - Gloucester Woodrow Way logo

Reply from Protyre Autocare - Gloucester Woodrow Way

Dear  Mike Murray,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our XXXX branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Excellent service

John went out of his way to help

October 27, 2025
Protyre Autocare - Gloucester Woodrow Way logo

Reply from Protyre Autocare - Gloucester Woodrow Way

Dear Mr Gambling,

We appreciate you taking the time to share this positive feedback.

We're so glad to hear about the great assistance you received with our team at our Gloucester Woodrow Way branch!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

EKJ... Elizabeth Kills John⁉️

John, & his team at Bath Wick...
Always friendly & helpful...
Over several years, I know I can trust them to only advise NECESSARY work, unlike nearby MAIN DEALERSHIPS!!
Work/Servicing/MOT my wife's FUSION at good price, plus reminders when due... Excellent Customer Service...plus complimentary COFFEE

October 21, 2025
Protyre Autocare - Gloucester Woodrow Way logo

Reply from Protyre Autocare - Gloucester Woodrow Way

Hello Mr Rowe,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

easy to book online

Easy to book online, free wheel alignment check, good advice given, friendly staff,

October 22, 2025
Protyre Autocare - Gloucester Woodrow Way logo

Reply from Protyre Autocare - Gloucester Woodrow Way

Dear Kirsty

We appreciate you sharing your positive experience you had with our team at our Gloucester Woodrow Way branch.

We're happy to hear that you found it easy to book online and that our staff provided friendly, helpful advice.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

They have done a great job with my…

They have done a great job with my car's tyres and servicing. Will definitely recommend.

October 22, 2025
Protyre Autocare - Gloucester Woodrow Way logo

Reply from Protyre Autocare - Gloucester Woodrow Way

Hello Mildred​,

We would like to thank you for sharing your feedback regarding the service you received at our Gloucester branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

ICustomer service at its best

I had gone two days over for my MOT, they got me in in two days, they also put an inner tube i had bought into mt trailer wheel, and carried it to my car.
Thank you

October 20, 2025
Protyre Autocare - Gloucester Woodrow Way logo

Reply from Protyre Autocare - Gloucester Woodrow Way

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Gloucester branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

I have used this particular garage a…

I have used this particular garage a number off times over the years for tyres, service and mots and found the staff very helpful work done on time and called when completed, my car is always clean no grease or dirty handmarks. You can wait on the premises or a few minutes walk there are food and coffee places to relax whilst you wait. Which is what I tend to do. Highly recommended, prices are competitive I do book online where there are savings.

October 10, 2025
Protyre Autocare - Gloucester Woodrow Way logo

Reply from Protyre Autocare - Gloucester Woodrow Way

Hello Gavin,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Absolutely fantastic helpful

Absolutely fantastic helpful

October 6, 2025
Protyre Autocare - Gloucester Woodrow Way logo

Reply from Protyre Autocare - Gloucester Woodrow Way

Hello Sally,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

fab service

The guys at Bathwick Tyres have been absolutely fantastic nothing was too much for them, thanks so much

October 1, 2025

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