Went into get my tyre looked at as was losing pressure about every 4 weeks to a level where warning light was coming on. They quickly identified a nail which was buried and certainly would have b... See more
Company replied
Location
Switch location1 Woodrow Way, Bristol Road, GL2 5DX Gloucester, Gloucestershire, GB
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See what reviewers are saying
Helped me out when my car needed major works easy website to use to book appointments and discounts when using their site. Customer service is a little less friendly a little robotic but at least not... See more
Booked gold service for 8.30 am start, service engineer promptly reported to me that the service had been completed and gave a list of recomended repairs required, he also had checked the parts and l... See more
Company replied
Tyres were fitted at the time scheduled and I was kept informed of any alignment worked that was required, which has since made a difference to the handling of the car. Details of work carried out was... See more
Company replied
Company details
About Protyre Autocare - Gloucester Woodrow Way
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
1 Woodrow Way, Bristol Road, GL2 5DX, Gloucester, Gloucestershire, United Kingdom
- 01452 526594
4.8
Excellent
897 reviews
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Thought they should of MOT'd the car…
Thought they should of MOT'd the car before servicing as it failed and I had a £450 extra bill to find, which should not happen in my opinion, a fully serviced car that is not road worthy has no value does it? Sharp practice maybe?
November 21, 2025
Reply from Protyre Autocare - Gloucester Woodrow Way
Dear Mr Knight,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Perfect for an MOT (& more)
Convenient location, friendly, comfy sofas, quick service and a good price
November 17, 2025
Reply from Protyre Autocare - Gloucester Woodrow Way
Hello Jim,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Prompt and courteous
Prompt, courteous service, attention to detail and willingness to go the extra mile for the customer. Have used them before and will continue.
November 17, 2025
Reply from Protyre Autocare - Gloucester Woodrow Way
Hello Gurmit,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
All good but...
All good, just didn't get a print out for whell alignment, would have liked to have had the info just to understand state of play underneath.
November 5, 2025
Reply from Protyre Autocare - Gloucester Woodrow Way
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
A wheel almost fell off with bolts missing and loose
I've already written 2 1* reviews but customer services did nothing about. My latest discovery was that a wheel almost fell off because 1 wheel nut was missing and the others were loose when I took it for an MOT at BMW after the tyres were replaced at Protyre.. This place should be shut down!! Don't go near this bunce of incompetent clowns.
July 29, 2025
Unprompted review
Reply from Protyre Autocare - Gloucester Woodrow Way
Dear Mike Murray,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our XXXX branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Reply from Protyre Autocare - Gloucester Woodrow Way
Dear Mr Gambling,
We appreciate you taking the time to share this positive feedback.
We're so glad to hear about the great assistance you received with our team at our Gloucester Woodrow Way branch!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
EKJ... Elizabeth Kills John⁉️
John, & his team at Bath Wick...
Always friendly & helpful...
Over several years, I know I can trust them to only advise NECESSARY work, unlike nearby MAIN DEALERSHIPS!!
Work/Servicing/MOT my wife's FUSION at good price, plus reminders when due... Excellent Customer Service...plus complimentary COFFEE
October 21, 2025
Reply from Protyre Autocare - Gloucester Woodrow Way
Hello Mr Rowe,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
easy to book online
Easy to book online, free wheel alignment check, good advice given, friendly staff,
October 22, 2025
Reply from Protyre Autocare - Gloucester Woodrow Way
Dear Kirsty
We appreciate you sharing your positive experience you had with our team at our Gloucester Woodrow Way branch.
We're happy to hear that you found it easy to book online and that our staff provided friendly, helpful advice.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
They have done a great job with my…
They have done a great job with my car's tyres and servicing. Will definitely recommend.
October 22, 2025
Reply from Protyre Autocare - Gloucester Woodrow Way
Hello Mildred,
We would like to thank you for sharing your feedback regarding the service you received at our Gloucester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
ICustomer service at its best
I had gone two days over for my MOT, they got me in in two days, they also put an inner tube i had bought into mt trailer wheel, and carried it to my car.
Thank you
October 20, 2025
Reply from Protyre Autocare - Gloucester Woodrow Way
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Gloucester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
I have used this particular garage a…
I have used this particular garage a number off times over the years for tyres, service and mots and found the staff very helpful work done on time and called when completed, my car is always clean no grease or dirty handmarks. You can wait on the premises or a few minutes walk there are food and coffee places to relax whilst you wait. Which is what I tend to do. Highly recommended, prices are competitive I do book online where there are savings.
October 10, 2025
Reply from Protyre Autocare - Gloucester Woodrow Way
Hello Gavin,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Customer service brilliant prices a…
Customer service brilliant prices a little high on tyres
October 8, 2025
Reply from Protyre Autocare - Gloucester Woodrow Way
Hello Sally,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
fab service
The guys at Bathwick Tyres have been absolutely fantastic nothing was too much for them, thanks so much
October 1, 2025
Easy to book on line and everyone was…
Easy to book on line and everyone was very pleasant in the garage.
October 1, 2025
Excellent service
Gents at bathwick motors always do me proud, used them for years, would recommend to anyone.
September 29, 2025
Reply from Protyre Autocare - Gloucester Woodrow Way
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Gloucester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
MOT and Service
Excellent service and mot carried out on my car, will be back next year.
September 29, 2025
Great service
I was a little early, but it didn't seem to be an issue. As soon as they had space the car was into the workshop and the tyres were off on new ones on withing 25 mins!
September 13, 2025
Unprompted review
Reply from Protyre Autocare - Gloucester Woodrow Way
Hello Gary,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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