Protyre Autocare - Gloucester Woodrow Way Reviews 

877
TrustScore 5 out of 5

4.8

1 Woodrow Way, Bristol Road, GL2 5DX Gloucester, Gloucestershire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Good job & good value. Shame the parts were ordered/delivered incorrectly. This meant I had to hang around but not for long as correct prices arrived quickly and were £70.0 cheaper. Facilit... See more

Company replied

Rated 5 out of 5 stars

I’ve used these guys a few times over the past year or two, can’t fault them to be fair. When things have not gone to plan they have been very quick to rectify the issue, eg my aircon system would no... See more

Company replied

Rated 5 out of 5 stars

Fantastic service by Protyre - After realising early one morning before a long journey that I needed a new front tyre, I was beside myself trying to find somewhere local to me who had a tyre in stoc... See more

Company replied

Rated 5 out of 5 stars

Service on visit was fine and I was promised an email receipt for tyres and tracking, which didn’t turn up so I called to enquire as to its whereabouts and was told that it would be sent again and wou... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

About Protyre Autocare - Gloucester Woodrow Way

Written by the company

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 1 Woodrow Way, Bristol Road, GL2 5DX, Gloucester, Gloucestershire, United Kingdom

  • 01452 526594

4.8

Excellent

TrustScore 5 out of 5

877 reviews

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4.8

All reviews

(877)

33,340 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

All of the tyres were at different over…

All of the tyres were at different over inflated pressures, causing the tyre pressure warning to be triggered the next day on the M5. I was charged for wheel alignment but nothing was changed. The car almost fell off the Jack's when all 4 wheels were removed at the same time. The staff all thought this was a big joke. Avoid this place, they're a bunch of idiotic clowns!

August 4, 2025
Protyre Autocare - Gloucester Woodrow Way logo

Reply from Protyre Autocare - Gloucester Woodrow Way

Dear Mike Murray,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars
Protyre Autocare - Gloucester Woodrow Way logo

Reply from Protyre Autocare - Gloucester Woodrow Way

Hello Chris,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Took a fiat 500 in for a mot and it cos… Reply from Protyre Autocare 4 hours ago Dear Mr Stewart, Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your


Did a review recently regarding a Fiat 500 it was a bit harsh and to be fair the manager spoke to me via a phone call (John) and his explanation seemed fair and up front and and I am more than satisfied to go forward with the repair

he has offered me

July 14, 2025
Protyre Autocare - Gloucester Woodrow Way logo

Reply from Protyre Autocare - Gloucester Woodrow Way

Dear Mr Stewart,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

What's not to like?

Transparency, great deals and friendly service!

June 16, 2025
Protyre Autocare - Gloucester Woodrow Way logo

Reply from Protyre Autocare - Gloucester Woodrow Way

Dear Customer,
We appreciate you sharing your positive experience you have had at our Gloucester Woodrow Way branch, We're so glad you were happy with our transparent, friendly service and great deals. We will look forward to seeing you again in the future.
Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Quick service

Quick service, good price

June 27, 2025
Protyre Autocare - Gloucester Woodrow Way logo

Reply from Protyre Autocare - Gloucester Woodrow Way

Hello Brian,

We appreciate your positive feedback, We are so glad to hear that you had a great experience and found the service quick and prices good!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Speedy service good price and very…

Speedy service good price and very helpful

June 25, 2025
Protyre Autocare - Gloucester Woodrow Way logo

Reply from Protyre Autocare - Gloucester Woodrow Way

Hello Mr Pitt,

We appreciate you sharing your positive experience! We're happy to hear that you found our service speedy, our prices good, and our team helpful.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Excellent every time

Always fast and efficient, can always rely on honest and reliable outcome .very straightforward to deal with and great location, have used many times with various vehicles and will continue to do so. Pricing always good due to various online offers .

June 25, 2025
Rated 5 out of 5 stars

Had a good welcome by the store…

Had a good welcome by the store manager. They did the job we wanted and we now have ice cold air conditioning. Would recommend and use again. A great experience.

June 25, 2025
Protyre Autocare - Gloucester Woodrow Way logo

Reply from Protyre Autocare - Gloucester Woodrow Way

Hello Jason,

We're happy to hear that you had a great experience and appreciated the centre manager's welcome. We're glad we could provide you with ice-cold air conditioning and meet your needs. Thank you for recommending us!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Great garage

Great garage. Used them for a while now. Always fair and honest.

June 23, 2025
Protyre Autocare - Gloucester Woodrow Way logo

Reply from Protyre Autocare - Gloucester Woodrow Way

Hello Daniels,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

M.O.T.

M.O.T. completed at the scheduled time.Always find the staff helpful.

June 16, 2025

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