Appointment booked for 10am for 4 new tyres waited over 2.5 hrs. Person very apologetic and seemed to be running around dealing with fittings and customer service. Maybe need seperate person on front... See more
Company replied
Location
Switch location132 Ellis Avenue, St Thomas Green, SA61 1NU Haverfordwest, Pembrokeshire, GB
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See what reviewers are saying
Thank you to Becky and all the mechanics for their persistence in solving the problem with my bmw125 I. As always Protyre staff are helpful, respectful and dont give up. A credit to the company.... See more
Company replied
The persistance to try find the problem, and being able to rebook online several times for free until it was found and fixed Being able to get through to reception by ringing could use some improve... See more
Company replied
There work is excellent, there communication is great and keep you informed the whole way through. All the staff are friendly, but as a woman going into a garage kath and the other girl (sorry don’... See more
Company replied
Company details
About Protyre Autocare - Haverfordwest
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
132 Ellis Avenue, St Thomas Green, SA61 1NU, Haverfordwest, Pembrokeshire, United Kingdom
- 01437 763712
4.8
Excellent
904 reviews
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Booking system needs reviewing
Appointment booked for 10am for 4 new tyres waited over 2.5 hrs. Person very apologetic and seemed to be running around dealing with fittings and customer service. Maybe need seperate person on front desk dealing with customers.
July 25, 2026
Reply from Protyre Autocare - Haverfordwest
Dear Harris,
Thank you for your feedback . We are sorry to hear that your recent visit to our Haverfordwest branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Reply from Protyre Autocare - Haverfordwest
Hello Debbie,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Haverfordwest branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Persistence.
Thank you to Becky and all the mechanics for their persistence in solving the problem with my bmw125 I.
As always Protyre staff are helpful, respectful and dont give up. A credit to the company.
David A Roberts.
July 24, 2026
Unprompted review
Reply from Protyre Autocare - Haverfordwest
Hello David,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Haverfordwest branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Haverfordwest
Hello Ms Sullivan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Haverfordwest branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Well done and thank you
Professional, efficient and friendly service. Will recommend to all my friends. Well done and thank you.
July 20, 2026
Reply from Protyre Autocare - Haverfordwest
Hello Ian,
We would like to thank you for sharing your feedback regarding the service you received at our Haverfordwest branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service again!!
July 20, 2026
Reply from Protyre Autocare - Haverfordwest
Hello Gwyn,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Haverfordwest branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
A/C fault found
The persistance to try find the problem, and being able to rebook online several times for free until it was found and fixed
Being able to get through to reception by ringing could use some improvement though
July 14, 2026
Reply from Protyre Autocare - Haverfordwest
Hello Mr Griffiths,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Haverfordwest branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Haverfordwest
Hello Mr Barlow,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Haverfordwest branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Haverfordwest
Hello Robert,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Haverfordwest branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service with courtesy and…
Excellent service with courtesy and professionalism. Becky and her team have always demonstrated the highest levels of customer care and advice. Diolch - Thank you.
July 13, 2026
Reply from Protyre Autocare - Haverfordwest
Hello Mr Morgan,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Haverfordwest branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Haverfordwest
Hello John,
Thank you very much for leaving us this 5-star review. We are delighted to hear that you experienced a nice welcome and that everything was on time. We appreciate your recommendation and hope to see you again.
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Haverfordwest
Hello Vivien,
We're happy to hear that your experience at our Haverfordwest centre was efficient, quick, and easy. We appreciate your positive feedback!
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Haverfordwest
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Haverfordwest branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Easy to book in and work done on time
Easy to book in and work done on time. Friendly and helpful staff
July 3, 2026
Reply from Protyre Autocare - Haverfordwest
Hello Laura,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Haverfordwest branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Haverfordwest
Hello John,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Haverfordwest branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Haverfordwest
Hello Lloyd,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Haverfordwest branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
There work is excellent
There work is excellent, there communication is great and keep you informed the whole way through.
All the staff are friendly, but as a woman going into a garage kath and the other girl (sorry don’t know your name) always make me feel at ease & are very patient, explain everything to me as I know very little about cars.
Iv been using this garage now for a few years & wouldn’t go anywhere else in Pembrokeshire.
Thank you guys for sort my numerous cars Emma.
June 26, 2026
Unprompted review
Reply from Protyre Autocare - Haverfordwest
Hello Emma,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Haverfordwest branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Brilliant service
Brilliant service, friendly and knowledgeable staff, able to advise on the issue and only charged for diagnostics in the end, will be returning
June 24, 2026
Reply from Protyre Autocare - Haverfordwest
Hello Kirsten,
We would like to thank you for sharing your feedback regarding the service you received at our Haverfordwest branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Haverfordwest
Hello John,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Haverfordwest branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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