Protyre Autocare - Haverfordwest Reviews 

926
TrustScore 5 out of 5

4.8

132 Ellis Avenue, St Thomas Green, SA61 1NU Haverfordwest, Pembrokeshire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Efficient, always friendly and coffee to boot, shame there was no cups available, but that’s not a criticism, just a comment and it was a weekend and they were very busy. always take my car to pro t... See more

Company replied

Rated 5 out of 5 stars

There work is excellent, there communication is great and keep you informed the whole way through. All the staff are friendly, but as a woman going into a garage kath and the other girl (sorry don’... See more

Company replied

Rated 3 out of 5 stars

Appointment booked for 10am for 4 new tyres waited over 2.5 hrs. Person very apologetic and seemed to be running around dealing with fittings and customer service. Maybe need seperate person on front... See more

Company replied

Rated 5 out of 5 stars

I needed 2 front tyres and went online to book and the process was so easy from choosing what tyres you want, extra services and selecting a day and time slot and paying upfront. Turned up and was see... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 132 Ellis Avenue, St Thomas Green, SA61 1NU, Haverfordwest, Pembrokeshire, United Kingdom

  • 01437 763712

4.8

Excellent

TrustScore 5 out of 5

926 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(926)

33,287 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Service & Health Check

Quick, efficient and answered all my queries

June 22, 2026
Protyre Autocare - Haverfordwest logo

Reply from Protyre Autocare - Haverfordwest

Hello John,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Haverfordwest branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

A quick turnaround for repairs & the…

A quick turnaround for repairs & the staff are always helpful.

June 19, 2026
Protyre Autocare - Haverfordwest logo

Reply from Protyre Autocare - Haverfordwest

Hello Sid,

We appreciate your fantastic review! We are so glad to hear that our in centre team provided quick repairs and helpful service. Thank you!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Top class service

I needed 2 front tyres and went online to book and the process was so easy from choosing what tyres you want, extra services and selecting a day and time slot and paying upfront. Turned up and was seen to straight away and had added the free tyre alignment check which turned out to be a good thing as needed all 4 tyres realigning. An extra cost but well worth it.

June 12, 2026
Protyre Autocare - Haverfordwest logo

Reply from Protyre Autocare - Haverfordwest

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Haverfordwest branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Really good experience with the crew at…

Really good experience with the crew at Harris Bros.

June 15, 2026
Protyre Autocare - Haverfordwest logo

Reply from Protyre Autocare - Haverfordwest

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Haverfordwest branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The receptionist was helpful when I…phoned

The receptionist was helpful when I phoned and enquired about air con service. I was offered a appointment within the hour I was told It would be about one hour and the cost. I accepted the appointment and took my car to the garage. It was ready within the hour and I paid the sum due. Very happy with the service and courteous staff. I would recommend pro tyre to my friends and family. I have purchased tyres from them previously.

June 2, 2026
Protyre Autocare - Haverfordwest logo

Reply from Protyre Autocare - Haverfordwest

Hello Mr Nicholas,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Haverfordwest branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Helpful

Helpful , knowledgeable staff .
Comfortable waiting area with coffee available.

June 8, 2026
Protyre Autocare - Haverfordwest logo

Reply from Protyre Autocare - Haverfordwest

Hello Diana,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Haverfordwest branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service

Excellent service , nice people to deal with !

June 8, 2026
Protyre Autocare - Haverfordwest logo

Reply from Protyre Autocare - Haverfordwest

Hello Robert,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Haverfordwest branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent tyre shop

On our first visit to Protyre. We had a puncture, but it was unrepairable. We were very impressed by the courtesy and customer service by Becky. We visited another 2 times to have new tyres fitted..every visit was a pleasant experience. Highly recommend!

June 3, 2026
Rated 5 out of 5 stars

Greta service

Greta service, communication and dealt with in a friendly manner. Everything went as they told me it would. A+

May 11, 2026
Rated 5 out of 5 stars

A friend recommended protyre ...

A friend recommended protyre after id had problems finding the size i needed. Looked online and was all booked in and what I wanted for the next day. It was fitted in about 40 mins and im very happy with it- ill be using them again 👍

May 6, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look