Protyre Autocare - Haverfordwest Reviews 

930
TrustScore 5 out of 5

4.8

132 Ellis Avenue, St Thomas Green, SA61 1NU Haverfordwest, Pembrokeshire, GB


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Rated 5 out of 5 stars

10/10 Would recommend Used this garage a few times for tires, balancing and tracking and every time they've been great. Staff are always polite and friendly. Its the first place I've been which act... See more

Company replied

Rated 5 out of 5 stars

Helpful right from the start called in with a puncture Which was repaired as quickly as they could , good staff at the counter , and booked in for a required m o t .

Rated 5 out of 5 stars

Efficient, always friendly and coffee to boot, shame there was no cups available, but that’s not a criticism, just a comment and it was a weekend and they were very busy. always take my car to pro t... See more

Company replied

Rated 3 out of 5 stars

Appointment booked for 10am for 4 new tyres waited over 2.5 hrs. Person very apologetic and seemed to be running around dealing with fittings and customer service. Maybe need seperate person on front... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 132 Ellis Avenue, St Thomas Green, SA61 1NU, Haverfordwest, Pembrokeshire, United Kingdom

  • 01437 763712

4.8

Excellent

TrustScore 5 out of 5

930 reviews

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4.8

All reviews

(930)

33,606 reviews in the last 12 months

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Rated 5 out of 5 stars

Very easy to book online although the…

Very easy to book online although the number on the email l initially received referred me to the Crymach branch of Protyre but they don't do MOT's. The welcome at Haverfordwest was friendly. As the waiting area was under refurbishment l was unable to wait for vehicle. Had a phone call when the vehicle was ready for collection.

April 9, 2025
Rated 5 out of 5 stars

First New Tyres & M.O.T for car

Had tyres & back discs & pads for my Tiguan the service was Great & Prices were honest & good to... plus the staff Cath & the boys were great & friendly but got to mention CATHs knowledge & Welcome goes a long way to beat
See you in April for M.O.T.
👍

March 14, 2025
Unprompted review
Rated 5 out of 5 stars

Professional, friendly and good value.

After having my last full service two months before and being impressed with the reception desk knowledge of work performed and the detailed written summary of tyre and brake wear, I had no hesitation taking it back in for brake discs and pads as advised. They explained they would only replace what was necessary, how long it would take and even worked in tandem to get it done quicker. The price was also very reasonable compared with the average for this work. The reception area is very comfortable and you can see the mechanics working on the cars through the large windows facing into the garage area. I have used many garages over the past 40+ years in different towns, franchised, independent, small and large and this place comes top in my opinion for the extra care they take in informing the customer, quality of work, the clear bill breakdown and the final clearly written advisory. It takes me 25 minutes drive to get here, but I will be using them from now on rather than any garages closer to me.

March 4, 2025
Rated 1 out of 5 stars

Was told they're couldn't do wheel…

Was told they're couldn't do wheel alignment because of the suspension bushes but had a mot 5 days later and it passed something doesn't seem right about what they said about my bushes

February 28, 2025
Protyre Autocare - Haverfordwest logo

Reply from Protyre Autocare - Haverfordwest

Dear customer,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Haverfordwest branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologies for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Really friendly staff

Really friendly staff, and explained everything that they were doing to the car. Also told me how much it would be, which was a massive help in advance! Thank you everyone.

February 26, 2025

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