10/10 Would recommend Used this garage a few times for tires, balancing and tracking and every time they've been great. Staff are always polite and friendly. Its the first place I've been which act... See more
Company replied
132 Ellis Avenue, St Thomas Green, SA61 1NU Haverfordwest, Pembrokeshire, GB
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10/10 Would recommend Used this garage a few times for tires, balancing and tracking and every time they've been great. Staff are always polite and friendly. Its the first place I've been which act... See more
Company replied
Efficient, always friendly and coffee to boot, shame there was no cups available, but that’s not a criticism, just a comment and it was a weekend and they were very busy. always take my car to pro t... See more
Company replied
There work is excellent, there communication is great and keep you informed the whole way through. All the staff are friendly, but as a woman going into a garage kath and the other girl (sorry don’... See more
Company replied
Appointment booked for 10am for 4 new tyres waited over 2.5 hrs. Person very apologetic and seemed to be running around dealing with fittings and customer service. Maybe need seperate person on front... See more
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132 Ellis Avenue, St Thomas Green, SA61 1NU, Haverfordwest, Pembrokeshire, United Kingdom
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Booked on line MOT and dropped off my car early as staff said it would not be a problem. Picked up car later on, all done and staff as ever were brilliant. Well done Protyre Haverfordwest. 109/10
Absolutely excellent service. They help me out immediately. Will definitely be back.
Convenient location. Comfortable chairs in the waiting room. Friendly staff and efficient service.
Fantastic Service
All in all the Haverfordwest branch of Protyre has it all.
Been going to this branch for years for the service and MOT’s for my Van and car.
As soon as you walk in your greeted with a smile from the front desk…. (I was served by Kathryn) she soon checked you in and offered you a coffee from the free premium coffee machine! #Fancy
Whilst the car was in for a check over, I opted to go out for a walk and a bite to eat. A few hours later I received a call from protyre stating the car was ready for collection.
I arrived back, had another bevvy from the coffee machine and was briefed from the staff about the service and MOT carried out.
I must admit, the detailed report they give you regarding tyre tread etc was nice to see!
All in all, I’d 100% recommend this branch, I felt my car was well looked after and the staff went above and beyond so thank you everyone at Haverfordwest Protyre!
Very friendly staff and willing to that extra mile to help.

Reply from Protyre Autocare - Haverfordwest
Have used these for a number of years and find that the current manager/franchisee(?) is much more focussed on providing excellent customer service than previous incumbent. Would be 5 stars but for the cost of MOT and not sending me the quote to make good the identified advisories. Overall, would recommend and will continue to use.
Squeezed us in last minute on a Saturday - friendly, good value service in comfortable setting. Highly recommend.
I recently had my bmw125i in after a major leak of coolant. When I collected my car on Christmas Eve, I spoke to Kath the manager stating that I have always been a customer as I TRUST what they say. Whilst Protyre is a brand name its reputation and customer support are due not to brand name but Manager and staff who are the backbone of the company. What they say, what they price quote is assured by their honesty. Thank you as always. David R.
I am not a mechanic but have no reason to to question the integrity of the work done in the recent service for my car. However, I was impressed with the manner in which I was treated. The staff were polite, most helpful and efficient.
Excellent service on a Saturday afternoon, got me out of a pot hole puncture and saved the day.
I had a flat tyre whilst on hols in w Wales , excellent service here- the female Site manager is brilliant, communicated to a high standard and very much made sure everyone was doing what they should alongside chasing suppliers and getting best value for all - my issues extended beyond 2 replacement tyres but I was supported with a temp fix and an instruction on what to do next - an excellent business unit here

Reply from Protyre Autocare - Haverfordwest
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