These guys are outstanding. I had booked my car in for a service and MOT. They called me to say there was problems with the car, which I had owned for around a year and not driven excessively. It wa... See more
Company replied
Location
Switch location254a Havant Road, Hayling Island, PO11 0LW Hayling, Hampshire, GB
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See what reviewers are saying
Efficient while you wait MOT service. Trustworthy MOT technicians. Staff honestly explain the out comes, defects & advisories. A little bit of a sales pitch is aimed at this & if your not confiden... See more
My enquiry was quickly answered, the booking service was easy and was made for the following day. There was no delay on starting the work upon arrival, and they finished early by about 15 minute... See more
honest and open about service and MOT. Didnt feel like issues were raised for the sake of it, which sadly happened all too often elsewhere in my experience. Excellent price considering quality of work... See more
Company replied
Company details
About Protyre Autocare - Hayling
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
254a Havant Road, Hayling Island, PO11 0LW, Hayling, Hampshire, United Kingdom
- 02392 170022
4.9
Excellent
1K reviews
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Above and Beyond
really helpful great service will definitely be my go to in the future
October 15, 2025
Reliable Protyre
Protyre, as always reliably good service at a reasonable cost. Thoroughly recommend them
October 13, 2025
Excellent and friendly service
October 13, 2025
May use AI-assist with repliesRead more
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I used Protyre Hayling Island this…
I used Protyre Hayling Island this year for my car MOT. Unfortunately, my car failed for multiple reasons. One issue was with the rear brakes.
When I collected my car from Protyre Hayling Island, the customer service representative informed me that I could bring the car back on Monday (06/10/25)for a free inspection of the rear brakes to determine the exact problem. A couple of hours later, I received a call from customer service, stating that my brake discs and brake pads needed to be changed. They quoted me a price of £330 for my 2010 Honda Jazz.
I told the representative that the price was too high, and since I have a Blue Light Card, which is typically used for NHS staff, I requested a discount. After a brief hold, he called me back and lowered the price to £290.
In the meantime, I visited the ClickMechanic website, entered my vehicle details, and received a quote of £173 for changing the rear brake pads and brake discs, along with a one-year warranty for the work. When I spoke with customer service at Protyre, I was asked to send the quote. I also provided a copy of my five-star review on Trustpilot from last year, when they conducted my MOT.
The customer service representative at Protyre then offered to do the job for £196. Thus, the price was reduced from £330 to £196. I agreed to this, and they completed the work, successfully passing my MOT.
When I inquired about taking the car out of the garage to do the work elsewhere, they informed me that I would need to pay £115 for the inspection. Initially, I was told that this service was free.
October 6, 2025
Unprompted review
Reply from Protyre Autocare - Hayling
Dear Linto joseph ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Hayling branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Very pleased with the service I…
Very pleased with the service I received, but you need to sort out the website so that it works properly.
October 8, 2025
Reply from Protyre Autocare - Hayling
Dear Mr I E Peplow
We're glad you enjoyed your experience with our team at our Hayling branch !
We appreciate you bringing the website issue to our attention, and we'll work to improve it. Thanks for your feedback.
We will look forwards to welcoming you again in the future,
Kind regards
Kayliegh
Customer care - Protyre
Reply from Protyre Autocare - Hayling
Hello Stan,
We would like to thank you for sharing your feedback regarding the service you received at our Hayling branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Job i couldn't do at home
Job i couldn't do on drivers side took me an hour on passenger side, no lifting gear, not able to get under car, to tubby lol.
October 6, 2025
Very efficient
Very efficient, reliable service, friendly team with skilled workers. Love the fact that the garage is very local for me.
September 29, 2025
Reply from Protyre Autocare - Hayling
Dear Serita Campbell,
We appreciate you taking the time to share your positive experience you had at our Hayling branch.
We're happy to hear that you find our service efficient and reliable and that you appreciate our team's skills.
We will look forward to welcoming you again in the future
Kind regards
Kayliegh
Customer Care - Protyre
Reply from Protyre Autocare - Hayling
Dear Chris,
We appreciate you taking the time to leave us this 5-star review.
We're delighted you were happy with our team at our Hayling branch and the service provided.
We will look forward to welcoming you again in the future
Kind regards
Kayliegh
Customer Care - Protyre
Reply from Protyre Autocare - Hayling
Hello Mike,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Hayling branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Waited while I had Two Tyres fitted.
Waited while I had Two Tyres fitted.
OK waiting area, Was ready in about 3/4 hour.
very friendly, good advice.
When home I checked the tightness of the wheel nuts with torque wrench, and tyre pressures, all correct,
( have been in motor trade all my working life )
Next day had a 50 mile journey, no wheel wobble.
Very Pleased.
John Luck.
September 26, 2025
The staff were very friendly and very…
The staff were very friendly and very helpful with the job for my car. The manager Adam knows his stuff all about cars and the Protyre team is a very Professional bunch of highly skilled vehicles technician. A very happy customer, who definitely will use this company again.
September 24, 2025
Reply from Protyre Autocare - Hayling
Dear Mr Lake,
Thank you for taking the time to leave us another really positive review - we honestly appreciate your kind words and feedback.
We have notified the Area Manager of your reviews who will pass your comments on to the team.
Kindest regards,
Georgia
Customer Care - Protyre
Reply from Protyre Autocare - Hayling
Hello Mrs Proudlove,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Hayling branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The excellent service received from Adam the Protyre manager.
The excellent service received from Adam the Protyre manager. A very happy customer, who definitely will use this company again.
September 22, 2025
Reply from Protyre Autocare - Hayling
Hello Kim,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Hayling branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Nice staff , local and unbeaten price
Nice helpful staff and local . Great price too
September 15, 2025
Reply from Protyre Autocare - Hayling
Hello James,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Hayling branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Quick turnaround when urgent help needed
I was fortunate enough to breakdown in the car park. They managed to find the fault, supply the new alternator and belt, and fix my car all by mid-afternoon. Can’t get much better than that! Thank you for squeezing me in
September 12, 2025
Four tyres professionally fitted on…
Four tyres professionally fitted on time, and helpful feedback too.
September 10, 2025
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