Protyre Autocare - Holton Heath Reviews 

599
•
TrustScore 4.5 out of 5

4.7

Wareham Road, Poole, BH16 6JW Holton Heath, England, GB

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Rated 5 out of 5 stars

Telephoned to ask if they could help with my damaged tyre at 09:36. Arrived 10 mins later. They couldn't repair the tyre since I'd had to use sealant. New tyre fitted and left by 10:10. Reasonable pri... See more

Rated 5 out of 5 stars

Everyone was so helpful friendly and professional. Great coffee too ! Makes a difference when you are waiting but the service was quick and efficient. Thank you I would recommend you anytime... kar... See more

Company replied

Rated 5 out of 5 stars

Hit a pothole and had a bulge on the tyre...We booked ordered and paid online which was so easy and had the two front tyres fitted promptly and very quickly the next morning by 2 guys who were extreme... See more

Company replied

Rated 5 out of 5 stars

Just needed a puncture repairing but got booked in quick, friendly efficient service. Thank you.

Company replied


Company details

  1. Tire Shop
  2. also in
  3. Brake Shop
  4. Car Battery Store
  5. Car Inspection Station
  6. Car Service
  7. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Wareham Road, Poole, BH16 6JW, Holton Heath, England, United Kingdom

  • 01202 631122

4.7

Excellent

TrustScore 4.5 out of 5

599 reviews

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4.7

All reviews

(599)

33,081 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Service

June 12, 2026
Protyre Autocare - Holton Heath logo

Reply from Protyre Autocare - Holton Heath

Hello Andrew,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 2 out of 5 stars

Push out of our allotted time.

We had an an appointment booked for 09:00. We got seen at 09:50. My wife missed her meeting and we were altogether very unhappy. There is no point in booking if you can’t keep basic time keeping especially as we are good customers.

May 27, 2026
Protyre Autocare - Holton Heath logo

Reply from Protyre Autocare - Holton Heath

Dear Chris,

Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 1 out of 5 stars

Had an appointment cancelled at the…

Had an appointment cancelled at the very last minute when I was already there. I had tried to call ahead to check exactly where the location was and no-one picked up the phone. No-one had emailed or called to let me know not to bring the car in and they couldn’t offer another appointment. I now how to wait for the refund to go back into my account.

May 26, 2026
Unprompted review
Protyre Autocare - Holton Heath logo

Reply from Protyre Autocare - Holton Heath

Dear Kirsty Heard,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Great service

Great service. Had two punctures in one week and dispite them being so busy they were able to look after me to ensure I got back on the road quickly. Great customer service and support. Lovely staff. Many thanks

April 29, 2026
Rated 5 out of 5 stars

The Holton Heath team are really good.

The Holton Heath team are really good.
They showed me the problem with each of my tyres
Also they repaired a valve in another of my wheels and at the end this was free of charge.
Both the fitters are nice lads friendly and happy to explain things.
The office manager efficient, caring and polite

May 22, 2026
Rated 5 out of 5 stars

Very efficient

Very efficient. Sourced a new car battery for me, arrived and fitted. Also checked my tyres and air pressures. A very good experience, well done to the team.

April 29, 2026

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