Booked in on Friday before a bank holiday weekend, it was clearly very busy on arrival, Nathan was juggling well esp being an operative down due to illness, as always he’s calm cool and collected. Adv... See more
Company replied
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2nd visit to have tyres supplied by Black Circles fitted. Great service again. Tyres inflated to the correct pressures and tyre monitoring system reset on the car. Now our default business to use... See more
Company replied
Nathan and the team are absolutely spot on. They’re friendly, professional, knowledgeable and always willing to help. They do exactly what they say they’ll do, when they say they’ll do it, which is so... See more
Company replied
The premises and staff look presentable when I've checked them out, it normally shows good quality work. On my actual visit to have 5 tyres fitted to newly refurbished wheels that is what I expected,... See more
Company replied
Company details
About Protyre Autocare - Ilkley Little Lane
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Little Lane, Ilkley, LS29 8HZ, Ilkley, West Yorkshire, United Kingdom
- 01943 600028
4.9
Excellent
1K reviews
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Great Service from the Ilkley guys.
November 14, 2025
Reply from Protyre Autocare - Ilkley Little Lane
Hello Paul,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ilkley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ilkley Little Lane
Hello Barrie,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ilkely branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ilkley Little Lane
Hello Mrs White,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ilkley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ilkley Little Lane
Hello Alison,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ilkley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Guardians of safety. …
Honest,helpful staff.My appointment was honoured on time.
I am reassured that my safety is in good hands.
November 5, 2025
Reply from Protyre Autocare - Ilkley Little Lane
Hello Mrs Parkes,
We would like to thank you for sharing your feedback regarding the service you received at our Ilkley branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ilkley Little Lane
Hello P Jensen,
We appreciate you taking the time to leave us this five-star review. We're so happy to hear you found our team in centre helpful and friendly.
Best regards,
Eddie
Customer Care - Protyre
5 Star service
November 5, 2025
Reply from Protyre Autocare - Ilkley Little Lane
Hello George,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ilkley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Ryan and Nathan are brilliant
Ryan and Nathan are brilliant, very communicative and knowledgeable, true gents
November 5, 2025
Protyre offer excellent customer…
Protyre offer excellent customer service everyone is very friendly helpful and professional.
I was seen very quickly and everything was explained to me before any work was done the work was done very quickly and at a reasonable price I was offered tea, coffee and a comfortable place to sit with a viewing window. The garage was extremely clean and tidy. Highly recommend.
November 3, 2025
Reply from Protyre Autocare - Ilkley Little Lane
Hello Jennifer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ilkley branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Always a good experience Nathan and the…
Always a good experience Nathan and the team are 2nd to none.
October 25, 2025
Reply from Protyre Autocare - Ilkley Little Lane
Hello Mrs Field,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ilkley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Thank-you to Brian and co at Ilkley for…
Thank-you to Brian and co at Ilkley for all your help with my little old VW keeping it on the road for a bit longer till I make the electric car plunge.
October 23, 2025
Reply from Protyre Autocare - Ilkley Little Lane
Hello Linda,
We would like to thank you for sharing your feedback regarding the service you received at our Ilkley branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Usual great service
October 24, 2025
Reply from Protyre Autocare - Ilkley Little Lane
Hello Ian,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ilkley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Friendly and helpful advice
October 22, 2025
Reply from Protyre Autocare - Ilkley Little Lane
Hello Paul,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ilkley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ilkley Little Lane
Dear Jenny,
We're glad you found our team at our Ilkley Little Lane branch to be so helpful and efficient.
Thank you for your kind feedback; we appreciate your feedback.
we will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
The guy's were great from start to…
The guy's were great from start to finish. Very helpful. Thanks a lot lads. W Marshall
October 2, 2025
Unprompted review
Reply from Protyre Autocare - Ilkley Little Lane
Dear William Marshall,
We're happy to hear that our team at our Ilkley Little Lane branch was very helpful and provided you with a great experience from beginning to end.
Thank you so much for your positive feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
welcoming smiles
Staff very friendly and take the trouble to explain everything
Excellent service
Always welcoming
October 20, 2025
Reply from Protyre Autocare - Ilkley Little Lane
Hello Mrs Kight,
We would like to thank you for sharing your feedback regarding the service you received at our Ilkley branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
I needed a tyre replacement after I…
I needed a tyre replacement after I discovered a rip on the wall of one of my tyres. Contacted Alba tyres (late afternoon) as they are my local choice. Exactly replacement was ordered and ready to fit next day.
Alba (Protyre) called me the following day at 11am to say that the tyre was in so I arranged to go down at 1pm and had it fitted.
Great service again, thank you.
October 9, 2025
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