Booked in on Friday before a bank holiday weekend, it was clearly very busy on arrival, Nathan was juggling well esp being an operative down due to illness, as always he’s calm cool and collected. Adv... See more
Company replied
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2nd visit to have tyres supplied by Black Circles fitted. Great service again. Tyres inflated to the correct pressures and tyre monitoring system reset on the car. Now our default business to use... See more
Company replied
Nathan and the team are absolutely spot on. They’re friendly, professional, knowledgeable and always willing to help. They do exactly what they say they’ll do, when they say they’ll do it, which is so... See more
Company replied
The premises and staff look presentable when I've checked them out, it normally shows good quality work. On my actual visit to have 5 tyres fitted to newly refurbished wheels that is what I expected,... See more
Company replied
Company details
About Protyre Autocare - Ilkley Little Lane
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Little Lane, Ilkley, LS29 8HZ, Ilkley, West Yorkshire, United Kingdom
- 01943 600028
4.9
Excellent
1K reviews
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Able to accommodate MOT at short…
Able to accommodate MOT at short notice. Easy booking in process, car ready when they said it would be. Friendly efficient reception staff
December 17, 2025
Always helpful
Always helpful , Always friendly, always knowledgeable about car problems! Thank you! Great garage!
December 17, 2025
Had a puncture that other garage would…
Had a puncture that other garage would repair. Fitted me in late on Friday night. The service was above and beyond what I expected. Price was very reasonable. I wouldn't hesitate to recommend protyre
December 10, 2025
May use AI-assist with repliesRead more
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Going the extra mile
Stayed on after finishing time to give my car its re test after remedial work had been completed…
Great commitment..
December 8, 2025
Reply from Protyre Autocare - Ilkley Little Lane
Hello John,
We would like to thank you for sharing your feedback regarding the service you received at our Ilkley branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great experience
Great experience.
Got a service and MOT and they couldn’t have been more efficient and helpful. As always they went above and beyond.
December 8, 2025
Reply from Protyre Autocare - Ilkley Little Lane
Hello Mark,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ilkley branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
What a set of good guys especially the…
What a set of good guys especially the m o t tester Antony that guy should be on top money for what he does ,Nathon fab manager and Ryan great guy and the techs are great they know there jobs thanks for a great service.
December 8, 2025
I ordered a tyre through black circles…
I ordered a tyre through black circles who messed the order up.
The chap who was working in reception at Pro tyre did everything he could to help resolve the problem.
I was very impressed by his customer service. Thanks
December 8, 2025
Great efficient service
December 3, 2025
Reply from Protyre Autocare - Ilkley Little Lane
Hello Mr Gilbert,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ilkley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The prompt attention to a problem with a tyre.
The prompt attention to a problem with a tyre that my garage thought should be replaced. 3 members of your team examined the tyre very carefully and said it was not necessary to replace it as it was perfectly legal. I shall certainly bring all my tyre requirements to your depot in the future as The service from protyre was exceptional.
November 29, 2025
Needed two new tyres fitting.
Needed two new tyres fitting.
Excellent customer service.
Staff at the Ilkley branch are fantastic.
They will give an honest assessment of work to be done and treat the vehicle with respect.
Very trustworthy and I would highly recommend.
(Which I have already done to friends and family)
November 28, 2025
Reply from Protyre Autocare - Ilkley Little Lane
Hello Paul,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ilkley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service
November 26, 2025
Nathan - Top Bloke !
Nathan went out of his way to make our visit speedy, polite and comfortable. Absolute top bloke !
November 26, 2025
Reply from Protyre Autocare - Ilkley Little Lane
Dear Gerry
We're happy to hear that your visit was speedy, polite, and comfortable at our Ilkley Little Lane branch.
It's great to know that our team member made your experience a positive one.
Thank you for your feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care - Protyre
Excellent service
Excellent service, very polite, first time I’ve used but definitely will do again in the future
November 19, 2025
Reply from Protyre Autocare - Ilkley Little Lane
Hello Mrs Heslop,
We would like to thank you for sharing your feedback regarding the service you received at our Ilkley branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Good honest garage, a rarity.
Good, pleasant service. I could have ended with two new tyres but advised they were OK. Will definitely use them again although five other garages closer.
November 19, 2025
Reply from Protyre Autocare - Ilkley Little Lane
Hello William,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ilkley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very expert and professional as ever.
November 17, 2025
Reply from Protyre Autocare - Ilkley Little Lane
Hello Antony,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ilkley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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