Protyre Autocare - Ilkley Little Lane Reviews 

1,096
TrustScore 5 out of 5

4.9

Little Lane, Ilkley, LS29 8HZ Ilkley, West Yorkshire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Booked in on Friday before a bank holiday weekend, it was clearly very busy on arrival, Nathan was juggling well esp being an operative down due to illness, as always he’s calm cool and collected. Adv... See more

Company replied

Rated 5 out of 5 stars

2nd visit to have tyres supplied by Black Circles fitted. Great service again. Tyres inflated to the correct pressures and tyre monitoring system reset on the car. Now our default business to use... See more

Company replied

Rated 5 out of 5 stars

Nathan and the team are absolutely spot on. They’re friendly, professional, knowledgeable and always willing to help. They do exactly what they say they’ll do, when they say they’ll do it, which is so... See more

Company replied

Rated 3 out of 5 stars

The premises and staff look presentable when I've checked them out, it normally shows good quality work. On my actual visit to have 5 tyres fitted to newly refurbished wheels that is what I expected,... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Little Lane, Ilkley, LS29 8HZ, Ilkley, West Yorkshire, United Kingdom

  • 01943 600028

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,096)

33,962 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service for MOT and tyre replacement. Staff always helpful and friendly. Always explain what needs to be repaired and give you options.
Well done

January 19, 2026
Rated 5 out of 5 stars

Ryan and Mathew were there in an emergency.

Ryan and Mathew in Ilkley are phenomenal. Have used Protyre several times over the last year and they have always been brilliant. Today I had a car emergency, which they kindly sorted out in no time. Professional and reasonable without a doubt!

January 10, 2026
Unprompted review
Protyre Autocare - Ilkley Little Lane logo

Reply from Protyre Autocare - Ilkley Little Lane

Hello Mark,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ilkley branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

I wouldn’t go anywhere else!

I found this garage for my electric vehicle by accident and wow I’m so glad I did. They’ve been amazing, from customer service, not ripping me off and being very competitive with their prices. Very happy. Already booked in for a service!!! I won’t take my EV anywhere else now. Thank you

January 7, 2026
Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish
By everyone on site
Will be recommending to friends family

December 24, 2025
Protyre Autocare - Ilkley Little Lane logo

Reply from Protyre Autocare - Ilkley Little Lane

Dear Mr Scott,

We're happy to hear that you received excellent service from our team at our Ilkley Little Lane branch.

We appreciate your recommendation to your friends and family, and we thank you for your feedback.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Always a good experience with the guys…

Always a good experience with the guys there.

December 31, 2025
Protyre Autocare - Ilkley Little Lane logo

Reply from Protyre Autocare - Ilkley Little Lane

Dear Louise Lioudakis,

We appreciate you sharing your positive experience you had with our team at our Ilkley Little Lane branch.

We're so glad the team provided you with great service.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - protyre

Rated 5 out of 5 stars

Great service

My puncture was sorted out quickly and efficiently, even without pre-booking.

December 27, 2025
Protyre Autocare - Ilkley Little Lane logo

Reply from Protyre Autocare - Ilkley Little Lane

Dear Marie W,

We're happy to hear that your puncture was resolved quickly and efficiently, even without an appointment at our Ilkley Little Lane branch.

Thank you for your positive feedback; we appreciate it!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care- Protyre

Rated 5 out of 5 stars

Friendly and helpful

They always give great service and do a good job. Also, if there is work you might need to do soon they always offer advice and I never feel there is any attempt at hard sell, unlike some other companies.

December 24, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look