Protyre Autocare - Ipswich Reviews 

1,202
TrustScore 4.5 out of 5

4.7

8-10 Britannia Road, Ipswich, IP4 4PE Ipswich, Suffolk, GB


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Rated 5 out of 5 stars

Protyre, Britannia Road Ipswich. Fast, efficient and friendly. Just had aircon service and re-gas today. Brilliant price. Perfect thanks 👍

Rated 5 out of 5 stars

Easy to book an appointment online. Also helpful when I phoned to see if they could help with a particular car issue. Friendly and polite. No nonsense. Rang promptly to say when my car was ready. No u... See more

Company replied

Rated 5 out of 5 stars

The booking process was easy, I done this over the phone. My vehicle was booked for an MOT and was taken in ahead of time. My MOT failed on one thing, but due to the fast action of the staff AND their... See more

Company replied

Rated 5 out of 5 stars

My MOT test was performed promptly and professionally. The problem causing the failure was dealt with the next working day. The staff were helpful and efficient, and the service excellent.


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 8-10 Britannia Road, Ipswich, IP4 4PE, Ipswich, Suffolk, United Kingdom

  • 01473 723325

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.7

All reviews

(1,202)

32,768 reviews in the last 12 months

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Rated 4 out of 5 stars

Ease of dropping off and leaving car…

Ease of dropping off and leaving car accessible after closing to collect. Car left clean. Only reason not given 5 stars is whoever called me to confirm was very abrupt and told me I'd have to be earlier than the booking time

July 2, 2025
Rated 5 out of 5 stars

Good service

Got in the same day for an air con refill. Booked online and got a discount too! Handy as it was local to me.
Very professional and helpful. Air con in the waiting room too which was great as it was a hot day. Would recommend. Thanks!

June 25, 2025
Protyre Autocare - Ipswich logo

Reply from Protyre Autocare - Ipswich

Hello Sara,

We're happy to hear that you had a positive experience with your air con refill. It's great you were able to book online and appreciate the discount. We're glad our service was both professional and convenient for you, and that you were comfortable in our waiting room. Thanks for recommending us!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

They were ready for my appointment with…

They were ready for my appointment with no waiting time and rear tyre was fitted quite quickly whilst I was able to wait in the air conditioned waiting area.
They also advised on further repair work required.

June 21, 2025
Protyre Autocare - Ipswich logo

Reply from Protyre Autocare - Ipswich

Hello Neil,

We're happy to hear that you experienced prompt service and a comfortable waiting area during your tyre fitting. We appreciate you mentioning the advice on additional repairs. Thank you for your positive feedback!

Best regards,
Eddie
Customer Care - Protyre

Rated 1 out of 5 stars

Second MOT fail for ‘rust’ issues

Second MOT fail for ‘rust’ issues.
High turnover of staff give an indication of how this once good garage has lost its way. Never again boys. Good luck.

June 16, 2025
Protyre Autocare - Ipswich logo

Reply from Protyre Autocare - Ipswich

Dear Customer,

Thank you for taking the time to raise your concerns. We are sorry to hear that you are not happy with the outcome of your recent visit to our Ipswich branch.

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Great place

Lovely staff and very friendly. Very knowledgeable nothing too much trouble nice clean waiting area with tea and coffee available. Would definitely recommend them. Checked tyres and brakes as standard Reasonably priced too

June 11, 2025
Rated 5 out of 5 stars

Easy and stress free MOT

Had to get an MOT done quickly. Looked online (around 9.30pm) to see where we could do a walk in MOT and Protyre came up. Upon visiting their website I was able to book it in for the following morning which I did. We turned up at the allotted time and the MOT was done. We waited in the waiting area so was able to see what was going on. All staff that we saw coming in and out of the front office were polite and knowledgeable. All were busy, kept customers informed every step of what they were doing to their vehicles and although it seemed hectic it was organised hectic. We would certainly use them again.

May 17, 2025

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