Easy to book an appointment online. Also helpful when I phoned to see if they could help with a particular car issue. Friendly and polite. No nonsense. Rang promptly to say when my car was ready. No u... See more
Company replied
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Needed an Air-Con clean and Re-Gas. The booking process was easy and the price was competitive. Plus the depot isn't too far for me to travel to. A friendly welcome at the Service Desk, the car was... See more
Company replied
Yet again, a fantastic job by the team over at Protyre Ipswich. I arrived a little early, they took the car straight away and I got it back all done by the time I was supposed to have arrived. T... See more
Company replied
Thank you for another excellent necessary work done on our car. The staff and work done is done to high standard . I will be continuing as have done before to have our car serviced in the futur... See more
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Company details
About Protyre Autocare - Ipswich
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
8-10 Britannia Road, Ipswich, IP4 4PE, Ipswich, Suffolk, United Kingdom
- 01473 723325
4.7
Excellent
1K reviews
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Seems a bargain at first
Searched around online for prices on a full set of tyres and ProTyre had the best value so got my car booked in. However be mindful that although the free wheel alignment check seems appealing, they will charge £52.99 for wheel alignment being done. After factoring in the alignment cost this ended up being the most expensive option out of all the garages I checked. Staff were rather blunt despite me being a smiley customer and foul smell was coming from reception area. Likely to not use again.
January 30, 2026
Reply from Protyre Autocare - Ipswich
Dear Miss Napthine,
Thank you for notifying us of your concerns.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Polite and informative staff,prompt…
Polite and informative staff,prompt completion of work
January 28, 2026
MOT was carried out on time and staff…
MOT was carried out on time and staff were polite and helpful.
January 26, 2026
Good experience
Good experience. Went for a full service they checked in detail . Fixed the issue . Car is smooth to run . Recommended
January 23, 2026
Great service
Great service. Worked started as soon as I arrived and very friendly staff in the reception / waiting area. I was soon on my way back home with new tyres fitted.
January 14, 2026
Reply from Protyre Autocare - Ipswich
Hello Colin,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Always reliable
I have used the garage for several years and they have never let me down. The staff are helpful and efficient and I am happy that they are doing a good job. Price wise, they compare well with other local garages.
January 9, 2026
Alignment worse than before
The service offered was decent as usual, however after my alignment that the car had, the wheel is now much less straight when driving in a straight line and I can occasionally feel the car pulling/jerking to one side as one of the wheels that clearly isn't pointing in the correct direction suddenly gets a little more traction
January 7, 2026
Reply from Protyre Autocare - Ipswich
Dear Mr Walker,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Ipswich branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Excellent service professional and…
Excellent service professional and friendly staff
December 31, 2025
Reply from Protyre Autocare - Ipswich
Dear Mrs Barrand,
We appreciate you taking the time to leave us this great review!
We're so happy to hear you found our team professional and friendly at our Ipswich branch.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Two front tyres fitted on a Saturday
Two front tyres fitted on a Saturday. Woke up Sunday morning - one flat tyre. Couldn’t travel to a Xmas event. Lost one of a two night hotel booking which I had to pay for.
Had to wait until Monday morning to get it fixed.
Was told that the valve was faulty !!
Valve replaced .
December 31, 2025
Reply from Protyre Autocare - Ipswich
Dear Peter Wilmot,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Reply from Protyre Autocare - Ipswich
Hello,
We're happy to hear that you had a very good experience. Thank you for your positive feedback; we appreciate it.
Best regards,
Eddie
Customer Care - Protyre
Very helpful
I had driven into a kerb and split the side wall of my tyre. After fitting the space saver wheel, the next day I went to Protyre obviously without a booking and they replaced the tyre and refitted the proper wheel later that day. Very good service.
December 22, 2025
Great garage to take your car
Arrived at arranged time and they were expecting me and car taken immediate and done the work which was more than expected.
Great service
December 26, 2025
Very satisfied with the work,& mot,all…
Very satisfied with the work,& mot,all good,good work guys,& starf very good,happy Xmas all,thank you,
December 19, 2025
Fast efficient service.
December 17, 2025
Excellent service
December 17, 2025
Quick and efficient service
Quick and efficient service. Very friendly and great advice given
December 15, 2025
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