Drive in puncture repair Prompt service done within 20- 30 mins. No complaints with service received and efficiency. Cost or the puncture repair was in my opinion extortionate £41 incl environmental... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I went in for 4 wheel alignment and the service was excellent. It was clear from as soon as I arrived that they only wanted to do necessary work and nothing unnecessary. I ended up just having the fro... See more
Company replied
Quick response by staff on front desk. Received an explanation re: issue that was clear understand. Job done swiftly and it seems, effectively, even though I didn’t book but would when practical.... See more
Company replied
From start to finish they have been upfront and honest and the work was great had a MOT and platinum service completed.
Company replied
Company details
About Protyre Autocare - Ipswich
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
8-10 Britannia Road, Ipswich, IP4 4PE, Ipswich, Suffolk, United Kingdom
- 01473 723325
4.7
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Usual excellent experience
I booked two new tyres to be fitted to my SLK at a specific time. All done and dusted in 30 minutes. Great price with £20 off the two.
March 2, 2026
Helpful staff
They were very helpful and polite. They explained what I needed replacing and ordered the tyres accordingly and fitted them at a convenient time to me.
February 25, 2026
Excellent professional service
Excellent professional service and great prices for quality merchandise
February 23, 2026
Protyre gave me a full tyre and brake…
Protyre gave me a full tyre and brake health report and topped up my oil and water for me as well. The report was very detailed, and the service was great. Would highly recommend.
February 16, 2026
They will always try to help and fit me…
They will always try to help and fit me in when there is an emergency.
February 16, 2026
Prompt service.
My vehicle was taken into the garage very promptly, for my tyre fitting to start. Slightly earlier than my 11.30 slot, which for me is a big plus hence 5 stars.
February 10, 2026
New Tyres
Ptotyre carried out replacement tryes for my vw .
I ordered the tyres online ,which was a clear easy way to order website .. including the choice of dates and time slots .
The tyres were fitted on the day perfectly all on time .
A very proffesional garage service that I can recommed to all .
Many Thanks
Paul
February 11, 2026
Good Service
February 9, 2026
Great and quick work
Great and quick work, straight forward, friendly staff
Highly recommend
February 9, 2026
Easy to book online.
Easy to book online, job sorted on time, what more can I say. Spot on thank you.
February 4, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Great service from Ipswich Protyre
I booked Ipswich Protyre on line to fit two tyres the next day. Very good service & best price in town, all was done in 30min whilst I waited. Always great service and sound advice from Mick if you’re unsure.
January 27, 2026
Reply from Protyre Autocare - Ipswich
Dear Adrian,
We're happy you received great service and the best price for your new tyres at our Ipswich branch.
It's great to hear the fitting was quick and that you value the advice provided.
Thanks for your positive feedback!
We will look forward to welcoming you again in the future,
Kind regards
Kayliegh
Customer Care - Protyre
Seems a bargain at first
Searched around online for prices on a full set of tyres and ProTyre had the best value so got my car booked in. However be mindful that although the free wheel alignment check seems appealing, they will charge £52.99 for wheel alignment being done. After factoring in the alignment cost this ended up being the most expensive option out of all the garages I checked. Staff were rather blunt despite me being a smiley customer and foul smell was coming from reception area. Likely to not use again.
January 30, 2026
Reply from Protyre Autocare - Ipswich
Dear Miss Napthine,
Thank you for notifying us of your concerns.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Polite and informative staff,prompt…
Polite and informative staff,prompt completion of work
January 28, 2026
MOT was carried out on time and staff…
MOT was carried out on time and staff were polite and helpful.
January 26, 2026
Great service
Great service. Worked started as soon as I arrived and very friendly staff in the reception / waiting area. I was soon on my way back home with new tyres fitted.
January 14, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.