From previous experience with these guys I’ve always come back to do my tyres. George at reception is great, mechanics are great 5*
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From previous experience with these guys I’ve always come back to do my tyres. George at reception is great, mechanics are great 5*
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i recieved friendly reliable service from all the staff i met during my visit. my vehicle was looked after ,i had an additional problem with my car i discussed this with the team and was given go... See more
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Appointments are easy to book online; favorable prices (especially for MoT's); large and comfortable waiting room; friendly and polite staff. Ideally situated for supermarket across the road for those... See more
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I made an appointment with their easy to use online service for a replacement battery that had died the evening before while on holiday in the IOW. I was relieved they was just around the corner from... See more
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Newport Road, Lake, PO36 9GT, Isle of Wight, Isle of Wight, United Kingdom
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Air con regassed at protyre, and last year both cars had all new tyres, and we are very pleased with the speed and service we always receive here.
This review is following a ‘not so positive review’ I left when my car was booked in for work involving Air Con Gas.
Protyre ‘made this right’ I was listened to, they responded immediately and respectfully, that alone to me is a ‘Quality Service’ as ‘I was acknowledged’
They were welcoming, informative, the work was carried out in a timely manner and at a very affordable price. I honestly didn’t think the majority of businesses respond to these types of situations but Protyre have.
I wasn’t expecting such a complete turnaround to the original experience I had.
Thank you Protyre, keep up the fabulous work and outstanding customer support, I am a very happy customer who will definitely return. Thank you once again 😁

Reply from Protyre Autocare - Isle of Wight
Had an issue with my car, took it in and ask if they could have a quick look and advise me. Without hesitation they took a look, found the issue and offered to repair that same day. Really helped me as I really needed the car that weekend. Price was fair especially with the timing of same day repair.
Took my car in for its MOT and all good thankfully. Quick, straightforward service, easy to book, and nice to deal with.
I have been a regular customer for 12 years.
Never had cause to complain, Friendly staff at reasonable prices.
Very polite, fast working at getting my tyre fitted and checked incase others where close to going bald and extremely friendly staff. Thank you
Had a flat tyre, called them & they said come now & we will sort it out. They did as they said. Excellent job.
I arrived at the agreed appointment time and left the car with the garage, went back 20minutes later, tyres still not fitted, was then informed after a further 20mins wait that the depot only had 1 new tyre available, after I had re-booked 2 new tyres. So I had to book a further appointment for a few days time to get the remaining 1 new tyre fitted. So very frustration and I had to pay twice the amount of travel costs, on top of poor customer service and support.

Reply from Protyre Autocare - Isle of Wight
Fast and efficient service all round. Good price and staff very friendly and knowledgeable
All good a little longer than planned but smooth
I travelled 25 minutes to a booked appointment only to find the tyres were not in.
I had to wait 4 days for the next set to be in.
Not the usual good standards this time

Reply from Protyre Autocare - Isle of Wight
I get my MOTs and all other work done at ProTyre and have done so for many years. MOTs are always done on time, you can wait in the garage and see what is happening through a viewing window. The mechanics are very knowledgeable and therefore other work is done well and at a fair price. I wouldn't go anywhere else.
Dealt with a very nice guy who, although a new team member, was very knowledgeable and helpful. Tyre fixed and I was off on my way !
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