Protyre Autocare - Leeds Headingley Lane Reviews 

722
TrustScore 4.5 out of 5

4.7

43 Headingley Lane, Headingley, LS6 1DP Leeds, West Yorkshire, GB


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Rated 5 out of 5 stars

I was very pleased and satisfied with the service I received from Protyre Autocare. They kept me informed while they had my car in their depot. I was not able to collect my car owing to looking afte... See more

Company replied

Rated 5 out of 5 stars

I can't speak highly enough of Gavin and his colleagues at the heading branch of Protyre. I called Gavin regarding a smoking brake issue and he got me in the same day and they did everything they co... See more

Company replied

Rated 5 out of 5 stars

My car needed 4 new tyres. These were ordered to be fitted the next day, which was carried out with no problems . Very pleasant and courteous staff. I was able to wait in the seating area, charge my... See more

Company replied

Rated 5 out of 5 stars

Recently got my tyres changed here and had a very pleasant experience. I am a young woman so often feel intimidated taking my car into garages and worry about being ripped off but that is absolutely n... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

About Protyre Autocare - Leeds Headingley Lane

Written by the company

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 43 Headingley Lane, Headingley, LS6 1DP, Leeds, West Yorkshire, United Kingdom

  • 0113 275 1974

4.7

Excellent

TrustScore 4.5 out of 5

722 reviews

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4.7

All reviews

(722)

33,675 reviews in the last 12 months

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Rated 5 out of 5 stars

The Headingley

The Headingley, Leeds staff team attending to my car whilst I sat in the waiting area were welcoming, caring and most of all, did a professional job.
Thank you.

July 4, 2025
Rated 5 out of 5 stars

Outstanding help given !

I dropped into ProTyre on a trip to Leeds, where I suffered a puncture just short of my destination.

The staff gave my car an immediate diagnosis, checking the pressure in all tyres, and told me the front side driver’s side was my issue.

They were able to give me an accurate time for when they would have me back on the road, so as I was headed for somewhere a mile away, I left me car with them.

The repair was done as promised, and when I returned the job was completed. Extremely good value for money, and I was able to get back on the road to return home (some 90 miles away).

They helped turn a disastrous situation into one that made me do all the things I needed to achieve that day on my visit.

Excellent service !

June 25, 2025
Rated 5 out of 5 stars

Excellent...

Very good, good communication

June 23, 2025
Protyre Autocare - Leeds Headingley Lane logo

Reply from Protyre Autocare - Leeds Headingley Lane

Hello Mr Lunken,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care - Protyre

Rated 1 out of 5 stars

Scammers / ripoff merchants

Called in today to have 4 new tyres fitted to my Porsche. Appointment was booked for 11am . Booked and paid on line. When I arrived at 10.50am I was informed that it would take 1.5 hours to 2 hours to fit my tyres. ( some what confused that it could take upto 2 hours to fit 4 tyres)
I was sitting in the waiting room and noticed that the fitter had replaced the two rear tyres and fitted both back on to my car with out balancing them . I asked the guy on reception why are they not balancing the wheels. He told me that the balancing machine was broken and waiting to be repaired. He tried to tell me that I hadn’t been charged for balancing when I had been charged for balancing. These guys are happy fitting over a £1000.00 worth of new tyres with out balancing. They will be fitting new tyres all day today / tomorrow to people’s car and changing their customers for it . Total scammers. Wouldn’t go near then again in a million years . Not happy, never going there again.

June 16, 2025
Unprompted review
Protyre Autocare - Leeds Headingley Lane logo

Reply from Protyre Autocare - Leeds Headingley Lane

Dear Mr Shea,

Thank you for bringing this to our attention. 

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

I parked out front and the chap in…

I parked out front and the chap in reception had noted my registration and had all the details ready to book me in.
I was quoted 40 minutes and the tyres were changed in that timeframe.
No hassle whatsoever and I will be happily book Protyre next time.

June 11, 2025
Rated 5 out of 5 stars

Nice car workshop

The reception guy was nice. He sufficiently explained the finishing time and work. The fitting work was finished within the given timeframe.

The workshop looked neat. I will ask for another work in the future!

May 9, 2025
Protyre Autocare - Leeds Headingley Lane logo

Reply from Protyre Autocare - Leeds Headingley Lane

Dear Mr Takahashi,

We're happy to hear that the explanation and timeframe met your expectations, and that you found the workshop neat. Thank you for the positive feedback; we look forward to assisting you again!

Best regards,
Eddie
Customer Care - Protyre

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