Protyre Autocare - Leeds Headingley Lane Reviews 

721
TrustScore 4.5 out of 5

4.7

43 Headingley Lane, Headingley, LS6 1DP Leeds, West Yorkshire, GB


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Rated 5 out of 5 stars

I was very pleased and satisfied with the service I received from Protyre Autocare. They kept me informed while they had my car in their depot. I was not able to collect my car owing to looking afte... See more

Rated 5 out of 5 stars

I can't speak highly enough of Gavin and his colleagues at the heading branch of Protyre. I called Gavin regarding a smoking brake issue and he got me in the same day and they did everything they co... See more

Company replied

Rated 5 out of 5 stars

My car needed 4 new tyres. These were ordered to be fitted the next day, which was carried out with no problems . Very pleasant and courteous staff. I was able to wait in the seating area, charge my... See more

Company replied

Rated 5 out of 5 stars

Recently got my tyres changed here and had a very pleasant experience. I am a young woman so often feel intimidated taking my car into garages and worry about being ripped off but that is absolutely n... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

About Protyre Autocare - Leeds Headingley Lane

Written by the company

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 43 Headingley Lane, Headingley, LS6 1DP, Leeds, West Yorkshire, United Kingdom

  • 0113 275 1974

4.7

Excellent

TrustScore 4.5 out of 5

721 reviews

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4.7

All reviews

(721)

33,606 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Great service. Tyres perfectly balanced. Great care taken to protect the alloys. Old non worn tyres carefully placed in car.

October 1, 2025
Rated 5 out of 5 stars

Fast, friendly service

Great fast service, reasonable prices, friendly too. Job done!

September 17, 2025
Protyre Autocare - Leeds Headingley Lane logo

Reply from Protyre Autocare - Leeds Headingley Lane

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Leeds branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 2 out of 5 stars

Was quoted £1400 for work to pass MOT &…

Was quoted £1400 for work to pass MOT & I think I was treated as though I was unreasonable for being shocked at the cost. Took car to get a second opinion where I was charged £140 for same result. Staff were very reasonable & accommodating when I said I would take the car somewhere else for a second opinion. Lesson learned for me I guess that you should not take car for MOT somewhere that specialises in tyres. MOT & other work are not done on site here which I didn't realise so you can't deal directly with person doing the work.

September 12, 2025
Protyre Autocare - Leeds Headingley Lane logo

Reply from Protyre Autocare - Leeds Headingley Lane

Dear Elle Esse,

Thank you for notifying us of your concerns. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Needed help with fault on tyre

Needed help with fault on tyre: could not have been better looked after : will definitely use again

August 6, 2025
Protyre Autocare - Leeds Headingley Lane logo

Reply from Protyre Autocare - Leeds Headingley Lane

Hello Jen​,

We would like to thank you for sharing your feedback regarding the service you received at our Leeds branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Car service and MoT

Booking, delivery and collection of my vehicle all speedy and efficient. I was informed when the vehicle was nearly ready for collection.

September 8, 2025
Protyre Autocare - Leeds Headingley Lane logo

Reply from Protyre Autocare - Leeds Headingley Lane

Hello Philip,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 1 out of 5 stars

Would not use this garage again

Would not use this garage again. Left my cream leather seats covered in oil. Wheel alignment wasn't done properly. Told me the tyres that I had ordered would only last a couple of months. Overall very disappointing.

August 29, 2025
Protyre Autocare - Leeds Headingley Lane logo

Reply from Protyre Autocare - Leeds Headingley Lane

Dear Alexander,

Thank you for reaching out to us, and we sincerely apologise for any inconvenience you may have experienced. We truly value your feedback.

We want to assure you that your concerns have been brought to the attention of our Area Manager. They will thoroughly investigate the matter at the centre and reach out to you as soon as possible to discuss it further.

Once again, we apologise for any frustration this may have caused, and we appreciate your understanding.

Best regards,
Georgia
Customer Care - Protyre

Rated 3 out of 5 stars

Competitively priced

Competitively priced, but the three new tyres that were fitted were all grossly over inflated. The front offside tyre was 2.8 bar compared to 2.0 bar of the correctly inflated nearside front existing front tyre. The new rear tyres were set at 2.5 and 2.6. I only checked them two days later when I noticed something odd about the steering! No quality control.

August 13, 2025
Protyre Autocare - Leeds Headingley Lane logo

Reply from Protyre Autocare - Leeds Headingley Lane

Dear Ronnie Levine,

Thank you for bringing this to our attention, and we are sorry to hear about the issues with the tyre pressures. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Rated 2 out of 5 stars

The tyres we set to the wrong tyre…

The tyres we set to the wrong tyre pressure and it wasn’t clear if the tracking had been fixed from the note received at the end

August 11, 2025
Protyre Autocare - Leeds Headingley Lane logo

Reply from Protyre Autocare - Leeds Headingley Lane

Dear Chris Day,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Leeds Headingley Lane branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Fast service fitted my nice new wheel…

Fast service fitted my nice new wheel nuts genuine friendly

July 16, 2025
Protyre Autocare - Leeds Headingley Lane logo

Reply from Protyre Autocare - Leeds Headingley Lane

Hello Jayna​,

We would like to thank you for sharing your feedback regarding the service you received at our Leeds branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care - Protyre

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