Protyre Autocare - Leeds Headingley Lane Reviews 

721
TrustScore 4.5 out of 5

4.7

43 Headingley Lane, Headingley, LS6 1DP Leeds, West Yorkshire, GB


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Rated 5 out of 5 stars

I was very pleased and satisfied with the service I received from Protyre Autocare. They kept me informed while they had my car in their depot. I was not able to collect my car owing to looking afte... See more

Rated 5 out of 5 stars

I can't speak highly enough of Gavin and his colleagues at the heading branch of Protyre. I called Gavin regarding a smoking brake issue and he got me in the same day and they did everything they co... See more

Company replied

Rated 5 out of 5 stars

My car needed 4 new tyres. These were ordered to be fitted the next day, which was carried out with no problems . Very pleasant and courteous staff. I was able to wait in the seating area, charge my... See more

Company replied

Rated 5 out of 5 stars

Recently got my tyres changed here and had a very pleasant experience. I am a young woman so often feel intimidated taking my car into garages and worry about being ripped off but that is absolutely n... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

About Protyre Autocare - Leeds Headingley Lane

Written by the company

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 43 Headingley Lane, Headingley, LS6 1DP, Leeds, West Yorkshire, United Kingdom

  • 0113 275 1974

4.7

Excellent

TrustScore 4.5 out of 5

721 reviews

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4.7

All reviews

(721)

33,340 reviews in the last 12 months

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Rated 3 out of 5 stars

Quick work but

Quickly replaced the two front tyres and carried out wheel alignment but when giving the car back advised that there was an issue with the drivers side electric window which they had lowered but could not raise, it was raining and they just advised to bring the car to the main dealer to get them to fix the issue they did not even offer to take a look at it even though the issue had never occurred before

December 22, 2025
Protyre Autocare - Leeds Headingley Lane logo

Reply from Protyre Autocare - Leeds Headingley Lane

Dear Mr Monks,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Prompt fix for a nail in my tyre

Prompt fix for a nail in my tyre. Helpful and efficient.

November 27, 2025
Protyre Autocare - Leeds Headingley Lane logo

Reply from Protyre Autocare - Leeds Headingley Lane

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service, wouldn’t go anywhere else

Had a missing tail light, called up just before closing and was told to bring it down. Straight away I was helped, all staff very friendly and when I offered to pay they said it was on them! A proper garage not trying to rip you off. Very very appreciative of them pulling through on such short notice.

November 26, 2025
Unprompted review
Rated 5 out of 5 stars

Great company

Great company, cheap online prices for tyres.

October 10, 2025
Protyre Autocare - Leeds Headingley Lane logo

Reply from Protyre Autocare - Leeds Headingley Lane

Hello Elliot,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very good service

Able to order and pay on line. Made booking appointment on line for a time that was convenient for me. Tyres fitted quickly. Polite friendly staff. Good value. Recommend and would use again.

November 12, 2025
Rated 5 out of 5 stars

Friendly service

Friendly service, fitted us in at short notice with a competitive price, I wouldn’t go anywhere else for tyres

June 18, 2025
Protyre Autocare - Leeds Headingley Lane logo

Reply from Protyre Autocare - Leeds Headingley Lane

Hello Ian,

We appreciate you sharing your positive experience. We're happy to hear that you received friendly service from the team in centre. Thank you for your loyalty!

Best regards,
Eddie
Customer Care - Protyre

Rated 2 out of 5 stars

Store does not match online price

I was quoted over 25% more in store than the price quoted on Protyre’s own website. I had to cancel my appointment, buy online and reschedule another date.
I have never heard of a company charging such an excess price when website tells you to call in anytime for a free tyre check.
The store were apologetic and said this is causing issues as most people check online prices before coming into the store. No issues at all with the fitters, usual high standard of service

October 28, 2025
Protyre Autocare - Leeds Headingley Lane logo

Reply from Protyre Autocare - Leeds Headingley Lane

Dear Lee,

Thank you for notifying us of your concerns regarding the pricing. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Very knowledgeable

Very knowledgeable
Very helpful and a great service

October 20, 2025
Protyre Autocare - Leeds Headingley Lane logo

Reply from Protyre Autocare - Leeds Headingley Lane

Hello Claire,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Professional and helpful

We just want to acknowledge the professionalism and skills of both Gavin the Manager and in particular Lee the mechanic for ensuring our car was booked in speedily and the work carried out immediately.
The rear indicator light was not working ( dangerous) however Lee found the problem and also gave advice re maintenance.
We always use Alba/ Protyre and have always been happy with the service/ price and the help they have given us over the years.

October 4, 2025
Unprompted review
Protyre Autocare - Leeds Headingley Lane logo

Reply from Protyre Autocare - Leeds Headingley Lane

Dear Adam

We appreciate your positive review and are so glad to hear about your experience you had with our team at our Leeds Headingley Lane branch.

It's great to know that you were happy with the prompt booking and immediate service for your car.

We value your continued support and are pleased that our service and assistance have consistently met your expectations over the years.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care- Protyre

Rated 5 out of 5 stars

Tyre changes

Firstly it would be nice to get my name correct. The service I had was exceptional, I was well informed through out, the staff were very friendly and personable a job well done I would recommend. Thankyou Mrs Susan Moses

October 15, 2025
Rated 5 out of 5 stars

Speedy diagnosis of the problem

Speedy diagnosis of the problem, was given options of pricing for fixing, and was repaired in less than 90 minutes after arriving at the garage. Thank you

October 13, 2025
Protyre Autocare - Leeds Headingley Lane logo

Reply from Protyre Autocare - Leeds Headingley Lane

Hello Roderick,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Friendly staff

Friendly staff. Quick efficient service.

October 8, 2025
Protyre Autocare - Leeds Headingley Lane logo

Reply from Protyre Autocare - Leeds Headingley Lane

Hello Customer,

We appreciate you taking the time to leave us this five-star review. We're so happy you found our service quick, efficient and friendly.

Best regards,
Eddie
Customer Care - Protyre

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