I’ve used Protyre for a couple of years now and they have been excellent. Great with communication, honest with everything and great customer service throughout. Special mention to James which has bee... See more
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Location
Switch locationUnit 5 Lister Hill, Horsforth, LS18 5AZ Leeds, West Yorkshire, GB
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See what reviewers are saying
We have used Protyre before, as the guys are always very helpful. Good advice on what was needed to be done to the car, with everything finished on time.
Company replied
I have been using Protyre Horsforth for years and I always received great customer service, extremely friendly staff and good price. Matt is very caring person to customer needs and try to deliver bes... See more
Company replied
A cannot praise James and Kai at Horsforth Protyre more highly for their customer service today. After my disabled husband got a flat tyre on Friday at 5.05 they spent some time trying to fit us in fo... See more
Company replied
Company details
About Protyre Autocare - Leeds Horsforth
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 5 Lister Hill, Horsforth, LS18 5AZ, Leeds, West Yorkshire, United Kingdom
- 0113 281 8881
4.8
Excellent
1K reviews
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Helpful bunch of lads work there
Helpful bunch of lads work there. Get the job done without any fuss
October 29, 2025
May use AI-assist with repliesRead more
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Tracking
Made an appointment for the next day went for tracking doing it took about 30 mins at most coffee was good too
October 27, 2025
Reply from Protyre Autocare - Leeds Horsforth
Hello Graham,
We would like to thank you for sharing your feedback regarding the service you received at our Leeds branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Leeds Horsforth
Hello Mrs Wilson,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Leeds Horsforth
Hello Mrs Mason,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Leeds Horsforth
Hello Luke,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
5* Personable and efficient service.
So lucky! Slow puncture…rang at 8.45am and all sorted by 9.20am. Thank you James for squeezing me in your very busy schedule and for your entertaining chat 😁
October 23, 2025
Unprompted review
Reply from Protyre Autocare - Leeds Horsforth
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great professional service with…
Great professional service with friendly staff. Will recommend this garage to family and friends.
October 15, 2025
Reply from Protyre Autocare - Leeds Horsforth
Hello Angela,
We would like to thank you for sharing your feedback regarding the service you received at our Leeds branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Leeds Horsforth
Hello Jane,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Professional, Friendly, and Efficient – Highly Recommend Procure
⭐️⭐️⭐️⭐️⭐️
I can’t praise Protyre enough, and in particular James and Matt, for the incredible service I received recently. My car went in for its MOT, and it turned out it needed quite a lot of work — including replacing the subframe. Despite this, James and Matt went above and beyond to complete everything on the same day, which honestly blew me away.
From start to finish, they were not only highly professional but also genuinely friendly and approachable. They took the time to explain exactly what needed doing, answered all my questions, and kept me informed every step of the way. Their expertise, efficiency, and attention to detail gave me complete confidence that my car was in the best possible hands.
It’s rare to find a garage where the team combines such high technical skill with outstanding customer care, and James clearly takes pride in his work. They made what could have been a stressful experience completely smooth and reassuring.
If you want a garage that truly cares about its customers, delivers exceptional work, and goes the extra mile, Protyre is the place to go. I will absolutely be returning for all future MOTs and maintenance, and I can’t recommend them highly enough.
October 22, 2025
Fab service and great friendly staff 👍🏻…
Fab service and great friendly staff 👍🏻 will continue to use this place, thanks guys 😊
October 17, 2025
Reply from Protyre Autocare - Leeds Horsforth
Hello Lucy,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Staff very friendly and helpful
Went in late Saturday before closing with a slow puncture due to screw in my tyre, the staff was amazing and managed to fit me in Monday afternoon and fixed the puncture for only £27 will definitely return
October 17, 2025
Reply from Protyre Autocare - Leeds Horsforth
Hello Luke,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Fast service and helpful staff
Fast service and helpful staff, sorted my problem quickly and efficiently.
October 12, 2025
Fantastic service
October 15, 2025
Professional service
Punctual, professional service. Did exactly what they were asked to do. Very pleased with their efforts.
October 7, 2025
Reply from Protyre Autocare - Leeds Horsforth
Hello Martyn,
We would like to thank you for sharing your feedback regarding the service you received at our Leeds branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Leeds Horsforth
Hello Lisa,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Friendly and helpful
They got on with my MOT straight away. Offered me a coffee and were friendly and helpful.
October 7, 2025
Had my car serviced and MOT
Had my car serviced and MOT - fabulous service from both James and Matt, nothing was too much trouble.
I would highly recommend protyre Horsforth, very knowledgeable, polite and service with a 😊 smile.
Thank you so much 👏🏼👏🏼👏🏼👍👍
October 8, 2025
Reply from Protyre Autocare - Leeds Horsforth
Hello Dawn,
We're happy to hear about the fabulous service you received during your MOT and car service from the team in centre. Thank you for your recommendation and positive feedback!
Best regards,
Eddie
Customer Care - Protyre
Excellent service always
The staff are very helpful as usual. This time they went out of their way to get me back on the road. The manager (Matt) was particularly helpful.
I recommend Protyre to everyone. Members of family use you as well and they also speak
Highly of you.
October 8, 2025
Reply from Protyre Autocare - Leeds Horsforth
Hello,
We appreciate your kind words! We're happy to hear that our team in centre was able to provide exceptional support and get you back on the road. It's great to know that your family also values our service. Thank you for recommending us!
Best regards,
Eddie
Customer Care - Protyre
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