Protyre Autocare - Leeds Horsforth Reviews 

1,059
TrustScore 5 out of 5

4.8

Unit 5 Lister Hill, Horsforth, LS18 5AZ Leeds, West Yorkshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We have used Protyre before, as the guys are always very helpful. Good advice on what was needed to be done to the car, with everything finished on time.

Company replied

Rated 5 out of 5 stars

I’ve used Protyre for a couple of years now and they have been excellent. Great with communication, honest with everything and great customer service throughout. Special mention to James which has bee... See more

Company replied

Rated 5 out of 5 stars

I have been using Protyre Horsforth for years and I always received great customer service, extremely friendly staff and good price. Matt is very caring person to customer needs and try to deliver bes... See more

Company replied

Rated 5 out of 5 stars

A cannot praise James and Kai at Horsforth Protyre more highly for their customer service today. After my disabled husband got a flat tyre on Friday at 5.05 they spent some time trying to fit us in fo... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 5 Lister Hill, Horsforth, LS18 5AZ, Leeds, West Yorkshire, United Kingdom

  • 0113 281 8881

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,059)

34,343 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpful

Very helpful, whilst changing a tyre I inquired about a few advisories on my MOT and they took a look and explained how these were not serious and offered me to take a photo whilst the car was on the ramp, greatly appreciated, definitely coming back.

November 24, 2025
Rated 5 out of 5 stars

A visit to protyres

I had a a flat tyre and a neighbour loaned me hìs tyre pump and immediately took my car to protyres and bless them sorted the problem. And no, my tyre has not gone down 👍

November 3, 2025
Protyre Autocare - Leeds Horsforth logo

Reply from Protyre Autocare - Leeds Horsforth

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Friendly staff reliable service

Friendly staff reliable service. Makes the pain of the annual cost and hastle a little easier

November 14, 2025
Protyre Autocare - Leeds Horsforth logo

Reply from Protyre Autocare - Leeds Horsforth

Hello Mr Archer​,

We would like to thank you for sharing your feedback regarding the service you received at our Leeds branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great team and great service

The whole team are always cheerful and very helpful. They go above and beyond to get you sorted. I wouldn't go anywhere else now.

November 19, 2025
Protyre Autocare - Leeds Horsforth logo

Reply from Protyre Autocare - Leeds Horsforth

Hello Julie,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Service n mot

Always very friendly n professional. Left car with confidence n trust

November 10, 2025
Protyre Autocare - Leeds Horsforth logo

Reply from Protyre Autocare - Leeds Horsforth

Hello Denise,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Well thought out system.

Easy ordering and booking a slot.
Straight in / out, staff very good and professional.

November 12, 2025
Protyre Autocare - Leeds Horsforth logo

Reply from Protyre Autocare - Leeds Horsforth

Hello Jennifer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Fantastic service & price.

Phoned & asked them about a slow puncture. I wasn’t sure if it could be repaired or if I needed a new tyre. They said to pop in & they’d take a look. It was clear I needed a new one so I ordered online, very quick & easy. It was also cheaper than anywhere else. Easy also to book a convenient slot for the next day for it to be fitted.
It only took 20 minutes. Will definitely go back again if I have any other problems. Highly recommend.

November 5, 2025
Rated 5 out of 5 stars

I was able to get booked in quickly and…

I was able to get booked in quickly and easily. Very polite and helpful staff.

November 10, 2025
Protyre Autocare - Leeds Horsforth logo

Reply from Protyre Autocare - Leeds Horsforth

Hello Rebecca,

We appreciate you taking the time to leave us a review. We're happy to hear that you were able to book quickly and easily and that our team in centre were polite and helpful.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Good job, well done.

The staff were helpful & informative when booking and pleasant and efficient when dropping off the car, keeping me informed of progress

November 10, 2025
Rated 5 out of 5 stars

Ready to fit my tyres when I…

Ready to fit my tyres when I arrived.Curtious service
Will be going back for 2 more tyres in the New Year

November 1, 2025
Protyre Autocare - Leeds Horsforth logo

Reply from Protyre Autocare - Leeds Horsforth

Hello Mr Newbould​,

We would like to thank you for sharing your feedback regarding the service you received at our Leeds branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent,prompt service with…

Excellent,prompt service with knowledgeable advice from the professionals,good job!

November 5, 2025
Protyre Autocare - Leeds Horsforth logo

Reply from Protyre Autocare - Leeds Horsforth

Hello Paul​,

We would like to thank you for sharing your feedback regarding the service you received at our Leeds branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service

Excellent service. Was quoted over £2000 for some work to my car from Nissan. Protyre did it for less than £1000. Work was completed quickly. I was also offered 0% payment plan which was brilliant. Staff are always friendly and explain what they are doing and why. Thanks Protyre

November 3, 2025
Protyre Autocare - Leeds Horsforth logo

Reply from Protyre Autocare - Leeds Horsforth

Hello Karen,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Flexibility with good prices and good wort

A flexible and reasonable response to making an appointment within time. Priced competitively all work undertaken well and on time with relevant paperwork made available.

November 3, 2025
Protyre Autocare - Leeds Horsforth logo

Reply from Protyre Autocare - Leeds Horsforth

Hello Steve,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Fast efficient service and great value…

Fast efficient service and great value for money

October 29, 2025
Protyre Autocare - Leeds Horsforth logo

Reply from Protyre Autocare - Leeds Horsforth

Hello Mr Siney,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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