We have used Protyre before, as the guys are always very helpful. Good advice on what was needed to be done to the car, with everything finished on time.
Location
Switch locationUnit 5 Lister Hill, Horsforth, LS18 5AZ Leeds, West Yorkshire, GB
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I’ve used Protyre for a couple of years now and they have been excellent. Great with communication, honest with everything and great customer service throughout. Special mention to James which has bee... See more
Company replied
I have been using Protyre Horsforth for years and I always received great customer service, extremely friendly staff and good price. Matt is very caring person to customer needs and try to deliver bes... See more
Company replied
A cannot praise James and Kai at Horsforth Protyre more highly for their customer service today. After my disabled husband got a flat tyre on Friday at 5.05 they spent some time trying to fit us in fo... See more
Company replied
Company details
About Protyre Autocare - Leeds Horsforth
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 5 Lister Hill, Horsforth, LS18 5AZ, Leeds, West Yorkshire, United Kingdom
- 0113 281 8881
4.8
Excellent
1K reviews
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Seen at appointment time
Seen at appointment time. Wheel quickly fitted and recommendations given. All staff efficient, friendly and polite.
January 9, 2026
Easy to book online
Easy to book online, quick availability, good communication and reasonable pricing.
January 2, 2026
Horsforth branch are always friendly
Horsforth branch are always friendly, helpful and efficient
January 7, 2026
Excellent service at Lister Hill Horsfoth
Very straight forward from booking online to taking the car in and receiving it back. Excellent service at Lister Hill in Horsforth
Thank you
December 29, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Great experience getting my tyre…
Great experience getting my tyre repaired. Waited 20 mins and all fixed for a lot less than a replacement. Pleasant enough waiting area too.
December 22, 2025
Reply from Protyre Autocare - Leeds Horsforth
Hello Mark,
We would like to thank you for sharing your feedback regarding the service you received at our Leeds branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Good price and really friendly helpful…
Good price and really friendly helpful staff…their advice was great and no pushy sales tactics.
December 31, 2025
Excellent and Professional Service
This is my second time to Protyre Horsforth for repairing my car, I only wanted to do MOT and Service this time.
Mathew explained very details for me by phone and email when they found out a problem of the break pad/ disk and bottom arms. Mathew is politely, patience and carefulness. He provided enough information for my consideration, I don't need to struggle the problems and technical term, this is appreciated and very helpful.
Finally, I can picked up my car at the same day. I'm happy to recommend Protyre Horsforth to my friend.
December 20, 2025
Reply from Protyre Autocare - Leeds Horsforth
Hello Lee,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
great service as always
great service as always, quick and comprehensive
Really happy with the price as well
December 24, 2025
Great customer service
Managed to do puncture repair at very short notice on what was an an incredibly busy day.
December 22, 2025
Very friendly staff
Very friendly staff. Exellent service. Would highly recomend. Thanks
December 22, 2025
Fantastic service
I was accommodated the same day as I need my car for work, the manager is very friendly, I was informed of what may be wrong and then given a rough idea on cost. Fantastic service from start to finish. Highly recommend.
December 5, 2025
Had a puncture
Had a puncture, arranged to take car to be looked at, 30 minutes later left with repair for very good price, just a pity couldn't have been dealt with same day
December 10, 2025
Reply from Protyre Autocare - Leeds Horsforth
Hello Mike,
We're happy you were pleased with the quick repair and price. We regret not being able to assist you on the same day and appreciate your feedback. We will use it to improve our service.
Best regards,
Eddie
Customer Care - Protyre
Pleasant staff and efficient service
December 3, 2025
Reply from Protyre Autocare - Leeds Horsforth
Hello Hilary,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Good service, nice coffee
Good service, did while I waited. Nice coffee and comfy chair to wait at.
November 18, 2025
Reply from Protyre Autocare - Leeds Horsforth
Hello Andrew,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Fast professional service at a competitive price.
Needed an urgent mechanical repair carried out, and they sorted this for me next morning, many thanks 👍
November 20, 2025
Great service
Honest and good service, no extra catches. Looked after my car, (he said!)
November 26, 2025
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