Protyre Autocare - Leeds Horsforth Reviews 

1,057
TrustScore 5 out of 5

4.8

Unit 5 Lister Hill, Horsforth, LS18 5AZ Leeds, West Yorkshire, GB


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Rated 5 out of 5 stars

I’ve used Protyre for a couple of years now and they have been excellent. Great with communication, honest with everything and great customer service throughout. Special mention to James which has bee... See more

Company replied

Rated 5 out of 5 stars

The work was carried out efficiently according to the appointment time. A leaky wheel rim was corrected as it was causing a slow puncture.

Rated 5 out of 5 stars

I have been using Protyre Horsforth for years and I always received great customer service, extremely friendly staff and good price. Matt is very caring person to customer needs and try to deliver bes... See more

Company replied

Rated 5 out of 5 stars

A cannot praise James and Kai at Horsforth Protyre more highly for their customer service today. After my disabled husband got a flat tyre on Friday at 5.05 they spent some time trying to fit us in fo... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 5 Lister Hill, Horsforth, LS18 5AZ, Leeds, West Yorkshire, United Kingdom

  • 0113 281 8881

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,057)

33,465 reviews in the last 12 months

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Rated 5 out of 5 stars

Good and fast service and price was…

Good and fast service and price was very good

July 1, 2026
Protyre Autocare - Leeds Horsforth logo

Reply from Protyre Autocare - Leeds Horsforth

Hello Kassim,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

I use Protyre in Horsforth for tyre…

I use Protyre in Horsforth for tyre related issues-and have been very pleased with the service be it new tyres or wheel balancing and have never been disappointed

June 29, 2026
Protyre Autocare - Leeds Horsforth logo

Reply from Protyre Autocare - Leeds Horsforth

Hello Keith​,

We would like to thank you for sharing your feedback regarding the service you received at our Leeds branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great example of a good organised…

Great example of a good organised garage, straight forward and no messing about.

Well Done

Alan

June 29, 2026
Protyre Autocare - Leeds Horsforth logo

Reply from Protyre Autocare - Leeds Horsforth

Hello Mr Harding​,

We would like to thank you for sharing your feedback regarding the service you received at our Leeds branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Professional

Professional, smart,fast and reasonably priced.
Great bunch of people! If you don't believe me just give them a try!

June 29, 2026
Protyre Autocare - Leeds Horsforth logo

Reply from Protyre Autocare - Leeds Horsforth

Hello Richard​,

We would like to thank you for sharing your feedback regarding the service you received at our Leeds branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent customer service

Friendly, professional staff, reasonably priced services, excellent customer service

June 29, 2026
Protyre Autocare - Leeds Horsforth logo

Reply from Protyre Autocare - Leeds Horsforth

Hello Hugh​,

We would like to thank you for sharing your feedback regarding the service you received at our Leeds branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

eveyone was polite and lovely

eveyone was polite and lovely, warm and welcoming

June 24, 2026
Protyre Autocare - Leeds Horsforth logo

Reply from Protyre Autocare - Leeds Horsforth

Hello,

We are so pleased to hear you had such a positive experience with our team at Leeds Horsforth. We appreciate your kind words.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Super helpful

Super helpful, friendly and knowledgable.

June 24, 2026
Protyre Autocare - Leeds Horsforth logo

Reply from Protyre Autocare - Leeds Horsforth

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very efficient service for the…

Very efficient service for the replacement of 4 new tyres

June 19, 2026
Protyre Autocare - Leeds Horsforth logo

Reply from Protyre Autocare - Leeds Horsforth

Hello Andrew,

We are so glad to hear that you found our service efficient for your new tyres! Thank you for your feedback.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff. Quick ,efficient service at a reasonable price.

June 8, 2026
Protyre Autocare - Leeds Horsforth logo

Reply from Protyre Autocare - Leeds Horsforth

Hello Mrs Barnes,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent garage

Reasonable price
Friendly staff
Quick service

June 8, 2026
Protyre Autocare - Leeds Horsforth logo

Reply from Protyre Autocare - Leeds Horsforth

Hello Ann,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

would definitely recommend!

Very happy with the service and worksmanship - thank you!

June 1, 2026
Protyre Autocare - Leeds Horsforth logo

Reply from Protyre Autocare - Leeds Horsforth

Dear Great,

Thank you very much for leaving us this 5-star review.

We always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds Horsforth branch.

We appreciate your business and hope to see you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

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