Protyre Autocare - Leeds Horsforth Reviews 

1,057
TrustScore 5 out of 5

4.8

Unit 5 Lister Hill, Horsforth, LS18 5AZ Leeds, West Yorkshire, GB


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Rated 5 out of 5 stars

I’ve used Protyre for a couple of years now and they have been excellent. Great with communication, honest with everything and great customer service throughout. Special mention to James which has bee... See more

Company replied

Rated 5 out of 5 stars

The work was carried out efficiently according to the appointment time. A leaky wheel rim was corrected as it was causing a slow puncture.

Company replied

Rated 5 out of 5 stars

I have been using Protyre Horsforth for years and I always received great customer service, extremely friendly staff and good price. Matt is very caring person to customer needs and try to deliver bes... See more

Company replied

Rated 5 out of 5 stars

A cannot praise James and Kai at Horsforth Protyre more highly for their customer service today. After my disabled husband got a flat tyre on Friday at 5.05 they spent some time trying to fit us in fo... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 5 Lister Hill, Horsforth, LS18 5AZ, Leeds, West Yorkshire, United Kingdom

  • 0113 281 8881

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,057)

34,031 reviews in the last 12 months

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Rated 5 out of 5 stars

Honest, fast and welcoming

Every time I have used protyres Horsforth I have been served by James. James is honest and always greets you with a warm welcome and farewell. Always speedy too. Can not fault them and will continue to use in the future

March 5, 2026
Rated 5 out of 5 stars

Carried out MOT

I took my car in for MOT,first time I have used this garage, everything went smoothly and my car was ready when they said it would be. I found the service to be friendly and efficient and will definitely use again when the service is due.

February 24, 2026
Rated 5 out of 5 stars

Good place for MoT

Prompt , finished MoT in an hour as they said, rang me to advise it was ready, pleasant and helpful, and at a fair price. Online booking was simple. Thank you !

March 4, 2026
Rated 5 out of 5 stars

Friendly, professional and quick

I managed to book in the same day after needing a new tyre after a pothole incident. Service was friendly and professional. They quoted an hour but were finished in about half the time. Prices were reasonable and competitive with others. Would use again.

February 19, 2026
Unprompted review
Rated 1 out of 5 stars

my vehicle had a oil leak week later after service

my vehicle had a service week later , massive oil leak , I went back for them to resolve they mentioned they deal with it. cost me an extra £1000

February 5, 2026
Protyre Autocare - Leeds Horsforth logo

Reply from Protyre Autocare - Leeds Horsforth

Dear Customer,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

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