Protyre Autocare - Leeds Horsforth Reviews 

1,058
TrustScore 5 out of 5

4.8

Unit 5 Lister Hill, Horsforth, LS18 5AZ Leeds, West Yorkshire, GB


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Rated 5 out of 5 stars

We have used Protyre before, as the guys are always very helpful. Good advice on what was needed to be done to the car, with everything finished on time.

Rated 5 out of 5 stars

I’ve used Protyre for a couple of years now and they have been excellent. Great with communication, honest with everything and great customer service throughout. Special mention to James which has bee... See more

Company replied

Rated 5 out of 5 stars

I have been using Protyre Horsforth for years and I always received great customer service, extremely friendly staff and good price. Matt is very caring person to customer needs and try to deliver bes... See more

Company replied

Rated 5 out of 5 stars

A cannot praise James and Kai at Horsforth Protyre more highly for their customer service today. After my disabled husband got a flat tyre on Friday at 5.05 they spent some time trying to fit us in fo... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 5 Lister Hill, Horsforth, LS18 5AZ, Leeds, West Yorkshire, United Kingdom

  • 0113 281 8881

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,058)

34,122 reviews in the last 12 months

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Rated 5 out of 5 stars

Protyre in Horsforth is first choice for outstanding vehicle maintenance and service

Having been a driver for over fifty years I have used many vehicle maintenance companies, and without doubt the Protyre company are way out in front in terms of Customer service, technical ability, speed and going above and beyond to meet customer needs.
I would whole heartedly recommend the Protyre company as my one stop shop for all my vehicle needs.

February 16, 2026
Rated 5 out of 5 stars

Great

Easy to book, no problems. friendly staff will come back for any car troubles and future MOTs!

February 11, 2026
Rated 1 out of 5 stars

Left to drive away with no brakes

I took my car in to have my brakes changed and was left driving without brakes, as the mechanic didn’t bleed the lines and didn’t notice when pulling the car out of the garage. Very surprised to not even be offered a refund on the labour that hadn’t been done correctly.

January 31, 2026
Protyre Autocare - Leeds Horsforth logo

Reply from Protyre Autocare - Leeds Horsforth

Dear Tom Coghlan,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Tyres

Always given good advice which I am very confident taking, excellent service and friendly staff.

January 29, 2026
Rated 5 out of 5 stars

Absolutely great service

Absolutely great service. Had a pot-hole puncture - totally ruined tyre. Protyre sorted it within half an hour and the team made me laugh, so it made it all a bit less painful!
Have already recommended them to literally everyone I have seen since!

January 24, 2026
Rated 5 out of 5 stars

Magnificent.

Emergency job, done quickly and professionally to get me back on the road within minutes.

January 28, 2026

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