Helpful and positive staff, if there is anything wrong on the car unrelated to why the car is there, they always tell you and try to help the best they can. Purchased my tyres online and booked a tim... See more
Company replied
Location
Switch locationBradgate Street, Leicester, LE4 0AW Leicester, Leicestershire, GB
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See what reviewers are saying
Bit of a wait, although it was a Saturday afternoon and were short staffed.. Good competitive price for mid range tyres.. efficient and polite despite being under pressure.. Have always used this bra... See more
Great friendly service from the Team at Protyre on Bradgate Street putting 4 tyres on my son’s mini. Good price with brand specific discount and ability to spread payment. Arrived a bit early and all... See more
Company replied
Great service Friendly & polite Very experienced staff Clean organised & tidy garage Very accessible parking Very competitively priced tyres Am going to use it regularly & have now recommende... See more
Company replied
Company details
About Protyre Autocare - Leicester Bradgate Street
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Bradgate Street, Leicester, LE4 0AW, Leicester, Leicestershire, United Kingdom
- 0116 253 0343
4.7
Excellent
896 reviews
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Reply from Protyre Autocare - Leicester Bradgate Street
Hello Mr Shields,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service
Excellent service. Arrived late morning on a Saturday with a flat rear tyre and the place was busy. I expected to be waiting ages or to be told to come another time/day, but was told I’d be seen in about 15 minutes. Within 10 minutes my car tyre was being looked at and 10 minutes later I had a new tyre. All dealt with within half an hour! Thanks very much.
October 11, 2025
Reply from Protyre Autocare - Leicester Bradgate Street
Hello Ash,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
I came in with a screw stuck in my tyre…
I came in with a screw stuck in my tyre and they were able fix the tyre quickly so I could be on my way. They were busy but I was looked after. Appreciate the team’s efforts
October 15, 2025
Excellent service good job done
October 15, 2025
I have used Protyre in the past and…
I have used Protyre in the past and they are my first go to. I recently visited to have my Car Tracking set as I had my track rod ends replaced I was seen straight away with very Friendly Staff. The job was done under 20mins
Highly Recommended.
October 15, 2025
New tyers excellent service
Excellent service.. Polite and friendly staff... Great value for money.. Honest and genuine.. Need I say more.
October 8, 2025
Reply from Protyre Autocare - Leicester Bradgate Street
Dear Jane Woolmer,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Leicester Bradgate Street branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
The service I receive at Protyre is…usually first class
The service I receive at Protyre is second to none. The guys are always helpful, friendly and efficient. Thankyou so much.
However on my last visit whilst I was in the reception area I was very upset and annoyed that the manager proceeded to speak to three members of the team in quite a derogatory way which isn't acceptable, especially in front of customers. If he has an issue then he needs to discuss in a professional manner at the right time and in the right place. Please don't try to show your authority in this way - it really isn't necessary.
Sorry to have a bit of a moan but it really wasn't very nice to see
October 3, 2025
Reply from Protyre Autocare - Leicester Bradgate Street
Hello Kaye,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Leicester Bradgate Street
Hello Mr Raja,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Tyres purchased online
Tyres purchased online, fitting date booked.
Arrived at fitting facility to be told tyres were on back order, ie not in stock. Phoned fitting facility five days later to be told tyres were on the rack, ready to be fitted.
Absolutely no communication to customer whatsoever,
Will not use again.
September 17, 2025
Reply from Protyre Autocare - Leicester Bradgate Street
Dear Customer,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Helpful Staff
The staff were very helpful. They dealt with an impromptu enquiry almost immediately and resolved our concerns within half an hour
September 17, 2025
Reply from Protyre Autocare - Leicester Bradgate Street
Hello Susan,
We would like to thank you for sharing your feedback regarding the service you received at our Leicester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Upgraded to 5 stars now.........
Updated today - 17.09.2025.
Terry and Meetesh are fab. They went out of their way to apologise for the previous incident which occurred when neither of them were onsite due to unforeseen circumstances. Bulb sorted, left a happy lady. Thanks guys - see you next time :)
September 10, 2025
Reply from Protyre Autocare - Leicester Bradgate Street
Dear Su Toon,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Leicester Bradgate Street branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Great service
Great service, great price for air con refuel. Staff were friendly and very efficient. Highly recommend this team. Thank you.
September 10, 2025
Every one is professional and provides…
Every one is professional and provides you with right information you need.I would recommend them to anyone any day.well done team.
September 8, 2025
Reply from Protyre Autocare - Leicester Bradgate Street
Hello Mr Kaburu,
We would like to thank you for sharing your feedback regarding the service you received at our Leicester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service ac was done on my…
Excellent service ac was done on my vehicle staff member really great will come again
August 29, 2025
I’ve used your company for years
I’ve used your company for years, always very helpful and fairly priced
August 29, 2025
Brilliant Service
I have used this outlet for many years and never been disappointed. The last time I visited, on speck, to find the reason behind a very slow loss of tyre pressure they were brilliant providing a quick service
August 27, 2025
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