Protyre Autocare - Leicester Bradgate Street Reviews 

881
TrustScore 5 out of 5

4.8

Bradgate Street, Leicester, LE4 0AW Leicester, Leicestershire, GB


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Rated 5 out of 5 stars

Helpful and positive staff, if there is anything wrong on the car unrelated to why the car is there, they always tell you and try to help the best they can. Purchased my tyres online and booked a tim... See more

Company replied

Rated 5 out of 5 stars

Great friendly service from the Team at Protyre on Bradgate Street putting 4 tyres on my son’s mini. Good price with brand specific discount and ability to spread payment. Arrived a bit early and all... See more

Company replied

Rated 4 out of 5 stars

Bit of a wait, although it was a Saturday afternoon and were short staffed.. Good competitive price for mid range tyres.. efficient and polite despite being under pressure.. Have always used this bra... See more

Rated 5 out of 5 stars

Excellent ! Helpful, informative and they know their stuff! Bought my porsche and they looked after it as pros , highly recommend them. Thank you guys 👌

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

About Protyre Autocare - Leicester Bradgate Street

Written by the company

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Bradgate Street, Leicester, LE4 0AW, Leicester, Leicestershire, United Kingdom

  • 0116 253 0343

4.8

Excellent

TrustScore 5 out of 5

881 reviews

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4.8

All reviews

(881)

34,393 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service.

Very friendly staff and a swift service.

August 11, 2026
Protyre Autocare - Leicester Bradgate Street logo

Reply from Protyre Autocare - Leicester Bradgate Street

Hello Paul,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Fast and top quality as always

Fast and top quality as always

August 17, 2026
Protyre Autocare - Leicester Bradgate Street logo

Reply from Protyre Autocare - Leicester Bradgate Street

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent

Excellent ! Helpful, informative and they know their stuff! Bought my porsche and they looked after it as pros , highly recommend them. Thank you guys 👌

August 12, 2026
Protyre Autocare - Leicester Bradgate Street logo

Reply from Protyre Autocare - Leicester Bradgate Street

Hello Dilip​,

We would like to thank you for sharing your feedback regarding the service you received at our Leicester branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service from Protyre

Excellent service from Protyre. Really friendly staff. Would definitely use Protyre again.

August 12, 2026
Protyre Autocare - Leicester Bradgate Street logo

Reply from Protyre Autocare - Leicester Bradgate Street

Hello Emily and Alex​,

We would like to thank you for sharing your feedback regarding the service you received at our Leicester branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Job well done

Super fast
Super friendly
Cosy waiting room
Free WiFi
Great customer service
Job well done

August 5, 2026
Protyre Autocare - Leicester Bradgate Street logo

Reply from Protyre Autocare - Leicester Bradgate Street

Hello Moe,

Thank you for taking the time to share your wonderful feedback! We are so pleased to hear that you had such a positive experience with us, from our friendly service to our comfortable waiting area and efficient work from the in centre team. We truly appreciate your kind words.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

The welcoming friendly service and…

The welcoming friendly service and professional

August 5, 2026
Protyre Autocare - Leicester Bradgate Street logo

Reply from Protyre Autocare - Leicester Bradgate Street

Hello,

Thank you very much for leaving us this 5-star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester Bradgate Street centre.

We appreciate your business and hope to see you again in the future.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Helpful and positive staff

Helpful and positive staff, if there is anything wrong on the car unrelated to why the car is there, they always tell you and try to help the best they can.
Purchased my tyres online and booked a time slot, easy process and no issues at all.

August 5, 2026
Protyre Autocare - Leicester Bradgate Street logo

Reply from Protyre Autocare - Leicester Bradgate Street

Hello Levente,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The service was excellent

The service was excellent. They showed and explained to me the issues with the brakes without pressure to have additional work undertaken.

August 5, 2026
Protyre Autocare - Leicester Bradgate Street logo

Reply from Protyre Autocare - Leicester Bradgate Street

Hello Karen​,

We would like to thank you for sharing your feedback regarding the service you received at our Leicester branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

All the guys are great

All the guys are great they are always so helpful even though there was a lot to do on my car they were really quick they explained everything and gave me the best price for the work needed I would never go anywhere else always 5 star service.

July 28, 2026
Protyre Autocare - Leicester Bradgate Street logo

Reply from Protyre Autocare - Leicester Bradgate Street

Hello Ms Coleman,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 1 out of 5 stars

Incompetent Tyre Fitters

I chose to fit premium tyres to my cars as I trust them to reward me and my family with increased safety, performance and longevity. In the UK, ProTyre garages are frequently Pirelli preferred 'performance centres'.

ProTyre Syston is my usual tyre fitter though on this occasion I wished to have my MOT (and wheel alignment) too, something that garage doesn't offer.

I ordered 4x new Pirelli tyres for my vehicle. Once the tyres were fitted, it was presented for an MOT in which the wheel came lose during the test.

The garage recommended that I needed intensive repair work to the wheel hub to allow secure fitting of the wheel to my vehicle.
Note that my car arrived to the garage, and had been driving, in a safe condition prior to the tyre fitters working on the vehicle.

I argued this, and had to 'strong arm' against the garages recommendation of repair and take my keys back. In the car park, using the cars own jack and tyre iron - I was able to correctly reattach the wheel and tighten accordingly and drive home safely.

All it needed was a bit of patience to do properly.

I returned to the garage to have my MOT retest and wheel alignment. The former was obliged but despite booking in a week in advance, I had to return *again* for the wheel alignment as the garage had become overwhelmed on that day.

The wheel alignment was 'completed' although the technician identified I that there was damage to my vehicle. My once straight steering angle is now worse off following a wheel alignment, and I suspect I will have to book elsewhere to have this rectified.

I ought to add that the managing staff were open and honest, I could tell that they were trying their hardest given the cards they were dealt which I understand in a flexible business such as a garage can be particularly inclement at times.

There is one particular tyre fitter/technician which made a mediocre experience worse.

I am of mind to write to Pirelli UK as this is not the experience I ought to receive from an accredited Pirelli performance centre.

July 22, 2026
Protyre Autocare - Leicester Bradgate Street logo

Reply from Protyre Autocare - Leicester Bradgate Street

Dear Austin ,

Thank you for your feedback . We are sorry to hear that your recent visit to our Leicester Bradgate Street branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Very professional and good…

Very professional and good communication skills

July 20, 2026
Protyre Autocare - Leicester Bradgate Street logo

Reply from Protyre Autocare - Leicester Bradgate Street

Hello Mrs Thomas,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great team

Great team, always really helpful.

July 29, 2026
Protyre Autocare - Leicester Bradgate Street logo

Reply from Protyre Autocare - Leicester Bradgate Street

Hello Leah,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Service 2nd to none

Service 2nd to none, very goid & thorough job done

July 29, 2026
Protyre Autocare - Leicester Bradgate Street logo

Reply from Protyre Autocare - Leicester Bradgate Street

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

MOT next day

I went somewhere for an MOT and they cancelled as i got there and my mot was die the next day so i went round the corner to protyre and they booked me in for the next day and were able to do it for me

July 29, 2026
Protyre Autocare - Leicester Bradgate Street logo

Reply from Protyre Autocare - Leicester Bradgate Street

Hello Summer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great quick service

Great quick professional service

(FYI make sure to go to correct store I accidentality went to wrong Leicester store - 100% my fault)

July 22, 2026
Protyre Autocare - Leicester Bradgate Street logo

Reply from Protyre Autocare - Leicester Bradgate Street

Hello Roshan,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

I cannot thank everyone enough at…

I cannot thank everyone enough at ProTyre’s (Leicester) I went needing a tyre replacement, and they were very friendly and had the tyre in stock, and a good range of new tyres. They replaced my tyre in good time and the price was very reasonable. I could not have been any happier with their service. Thank you very much, I would certainly recommend this garage and I will certainly be back when in need again!
Thanks again
Kate :0)

July 11, 2026
Protyre Autocare - Leicester Bradgate Street logo

Reply from Protyre Autocare - Leicester Bradgate Street

Hello Miss Hadley,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

A friendly garage

i have used this site a number of times and have always found them a friendly bunch of people and they delivery quality work with excellent customer service.

July 17, 2026
Protyre Autocare - Leicester Bradgate Street logo

Reply from Protyre Autocare - Leicester Bradgate Street

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Leicester branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

These guys are very helpful and quick…

These guys are very helpful and quick to find a solution. I highly recommend them for their excellent service.

July 15, 2026
Protyre Autocare - Leicester Bradgate Street logo

Reply from Protyre Autocare - Leicester Bradgate Street

Hello Mr Doug​,

We would like to thank you for sharing your feedback regarding the service you received at our Leicester branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

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