Protyre Autocare - Leicester Bradgate Street Reviews 

894
TrustScore 4.5 out of 5

4.7

Bradgate Street, Leicester, LE4 0AW Leicester, Leicestershire, GB


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Rated 5 out of 5 stars

Helpful and positive staff, if there is anything wrong on the car unrelated to why the car is there, they always tell you and try to help the best they can. Purchased my tyres online and booked a tim... See more

Company replied

Rated 4 out of 5 stars

Bit of a wait, although it was a Saturday afternoon and were short staffed.. Good competitive price for mid range tyres.. efficient and polite despite being under pressure.. Have always used this bra... See more

Rated 5 out of 5 stars

Great friendly service from the Team at Protyre on Bradgate Street putting 4 tyres on my son’s mini. Good price with brand specific discount and ability to spread payment. Arrived a bit early and all... See more

Company replied

Rated 5 out of 5 stars

Great service Friendly & polite Very experienced staff Clean organised & tidy garage Very accessible parking Very competitively priced tyres Am going to use it regularly & have now recommende... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

About Protyre Autocare - Leicester Bradgate Street

Written by the company

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Bradgate Street, Leicester, LE4 0AW, Leicester, Leicestershire, United Kingdom

  • 0116 253 0343

4.7

Excellent

TrustScore 4.5 out of 5

894 reviews

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4.7

All reviews

(894)

33,675 reviews in the last 12 months

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Rated 4 out of 5 stars

Called in without an appointment with a…

Called in without an appointment with a screw in a rear tyre. Although arrived fitting a ‘lunch break’ for the fitting team I was away and back on the road within 30 mins following a repair and rebalance. Would not hesitate to go back.

April 22, 2026
Rated 3 out of 5 stars

I took my classic MGB to Walkers…

I took my classic MGB to Walkers (Protyre) Bradgate St. Leicester to have the front wheel tracking adjusted. This was done quickly and efficiently. I paid, what did seem a slightly high price and drove home. On looking more carefully at the invoice I was amazed to see an 'environmental charge' of £4.16 (£4..99with vat) added to the bill. What is the justification for this? No tyre or oil to be disposed of! I rang the depot and was told that this is standard practice and is automatically added to all invoices! This seems to me to be an unreasonable, unjustified charge, which has cast a shadow over an otherwise excellent experience. This experience will, in the future, make me think twice before I use this company again.

April 7, 2026
Unprompted review
Protyre Autocare - Leicester Bradgate Street logo

Reply from Protyre Autocare - Leicester Bradgate Street

Dear Tony Cordon,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Superb performance

I was served what I wanted and very quick as well. I booked through telephone not knowing it didn’t go through but when I got there although my appointment didn’t go through, I was received well by the Staff and serviced my car well. Now my car functions as a new car.

April 1, 2026
Rated 5 out of 5 stars

Terry and Co.

Terry, Meetesh and Ryan were all courteous. They dealt with my puncture promptly, with a minimum of fuss.
Customer service is important.
I will use them again.
Regards,
Bruce

March 30, 2026
Rated 5 out of 5 stars

Jay was friendly

Jay was quick, friendly and efficient fixing two punctures. Always happy to return to this branch as always keen to help unlike other Tyre shop companies in this area.

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

Great garage in Leicester

The guys are professional and friendly - they will ask if you want things done at the same time like tracking etc but aren't pushy and they are genuinely good recommendations - will come back again :)

March 27, 2026
Rated 5 out of 5 stars

Nail in tyre sorted.

Pulled into Protyre this morning with a nail in my tyre. Jay met me and I explained what the problem was. He sorted me out quickly and efficiently, there and then. I was on my way within half an hour. Very pleased with the service and would recommend both Jay and the company. Thank you from the Lexus driver.

March 20, 2026
Unprompted review
Rated 3 out of 5 stars

Overall

Trustpilot

March 18, 2026
Protyre Autocare - Leicester Bradgate Street logo

Reply from Protyre Autocare - Leicester Bradgate Street

Dear Customer,

Thank you for leaving us a review. We are sorry that you did not have a positive experience. 

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with further details of your experience, vehicle registration and a contact number, a team member will then be in touch.

Kind regards,
Eddie
Customer Care - Protyre

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