Protyre Autocare - Leicester Bradgate Street Reviews 

894
TrustScore 4.5 out of 5

4.7

Bradgate Street, Leicester, LE4 0AW Leicester, Leicestershire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Helpful and positive staff, if there is anything wrong on the car unrelated to why the car is there, they always tell you and try to help the best they can. Purchased my tyres online and booked a tim... See more

Company replied

Rated 4 out of 5 stars

Bit of a wait, although it was a Saturday afternoon and were short staffed.. Good competitive price for mid range tyres.. efficient and polite despite being under pressure.. Have always used this bra... See more

Rated 5 out of 5 stars

Great friendly service from the Team at Protyre on Bradgate Street putting 4 tyres on my son’s mini. Good price with brand specific discount and ability to spread payment. Arrived a bit early and all... See more

Company replied

Rated 5 out of 5 stars

Great service Friendly & polite Very experienced staff Clean organised & tidy garage Very accessible parking Very competitively priced tyres Am going to use it regularly & have now recommende... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

About Protyre Autocare - Leicester Bradgate Street

Written by the company

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Bradgate Street, Leicester, LE4 0AW, Leicester, Leicestershire, United Kingdom

  • 0116 253 0343

4.7

Excellent

TrustScore 4.5 out of 5

894 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(894)

33,675 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service
Friendly & polite
Very experienced staff
Clean organised & tidy garage
Very accessible parking
Very competitively priced tyres
Am going to use it regularly & have now recommended pro tyre Bradgate st Leicester to friends & family

June 17, 2026
Protyre Autocare - Leicester Bradgate Street logo

Reply from Protyre Autocare - Leicester Bradgate Street

Hello Jayne,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Leicester Bradgate Street logo

Reply from Protyre Autocare - Leicester Bradgate Street

Hello Nimesh,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

M.o.t.

Staff was helpful and pleasant as always.

June 9, 2026
Protyre Autocare - Leicester Bradgate Street logo

Reply from Protyre Autocare - Leicester Bradgate Street

Hello Paula,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 2 out of 5 stars

Staff not good approach

Staff not good approach, not happy with the service.

May 29, 2026
Protyre Autocare - Leicester Bradgate Street logo

Reply from Protyre Autocare - Leicester Bradgate Street

Dear Jithin Nair,

Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Great staff

Great staff, particularly the Manager & Foreman, very helpful & very knowledgeable. Have visited several times & never been disappointed. Will go nowhere else for my tyres.

May 13, 2026
Rated 5 out of 5 stars

Always a positive experience here at…

Always a positive experience here at Bradgate street. Good advice, quality work and good customer service. Never had a negative experience here at all. The lads here are always polite, helpful and do a good job. I trust their advice and their work. They’re the reasons I keep using Protyre

May 6, 2026
Rated 3 out of 5 stars

Had a booking for 10.45 for a mot…

Had a booking for 10.45 for a mot didn't get the back from mot until 12. 30

April 29, 2026
Protyre Autocare - Leicester Bradgate Street logo

Reply from Protyre Autocare - Leicester Bradgate Street

Dear Terry,

Thank you for leaving us a review. We are sorry to hear that you had a longer waiting time than expected. 

We can confirm that this feedback has been raised with the Area Manager and he will investigate further in centre. 

Kind regards,
Eddie
Customer Care - Protyre

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look