Protyre Autocare - Leicester Narborough Road Reviews 

1,074
TrustScore 4.5 out of 5

4.7

34A Narborough Road, Leicester, LE3 2FN Leicester, Leicestershire, GB


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Rated 5 out of 5 stars

Absolutely spot on service friendly and professional great staff and manager Lee always helpful.I wouldn’t go anywhere else. Many thanks Davey

Company replied

Rated 5 out of 5 stars

Brilliant company and team. Got me in next day to inspect 2 front tyres losing pressure. Repaired 1 without charging then ordered a new one for the other which couldnt be repaired but was fixed next d... See more

Company replied

Rated 5 out of 5 stars

Went for an aircon regas. It was a very hot morning, and the waiting room (recently done up), was comfortable. There is a free, proper coffee machine. Chap started on my van as soon as I got t... See more

Company replied

Rated 5 out of 5 stars

Moted my kuga next day after booking overnight and finding a slot , confirmed and passed their mot checks many thanks , sold this car to n and s a fishers today , its never failed a mot , thankyou p... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

About Protyre Autocare - Leicester Narborough Road

Written by the company

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 34A Narborough Road, Leicester, LE3 2FN, Leicester, Leicestershire, United Kingdom

  • 0116 289 0890

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.7

All reviews

(1,074)

33,675 reviews in the last 12 months

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Rated 5 out of 5 stars

Good price with good service

Good price with good service
.

December 10, 2025
Protyre Autocare - Leicester Narborough Road logo

Reply from Protyre Autocare - Leicester Narborough Road

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good service

After my old garage missed lot things.
That should be done.
I change to this garage, my experience alway be good.
May I should got my car mot on satursday.
And two new tyres too. One busy time.
Few days after mot
After pressure tries setting was reset.
It was bit scary driving m69 this came on
Once I got off motorway mange sort it out.
But will still rate as good garage alway fair prices

November 21, 2025
Protyre Autocare - Leicester Narborough Road logo

Reply from Protyre Autocare - Leicester Narborough Road

Hello Katherine,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Friendly service

Friendly service.
Vehicle done on the time they said.
Will be a repeat customer.
Thank the team.

November 12, 2025
Protyre Autocare - Leicester Narborough Road logo

Reply from Protyre Autocare - Leicester Narborough Road

Hello Mr Pugh,

We're happy to hear that you found our service friendly and timely. We appreciate your intention to return and your gratitude towards our team in centre. Thank you!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

MOT a relaxing and well organised experience

Protyre undertook my MOT The week before they checked my brakes and tyres for free in case I needed to repair prior to MOT. I arrived early and they undertook the MOT straight away. There was a couple of advisories which they explained to me. Lee Wood and his team were as helpful as usual . I am 76 years old and MOT's are a very anxious time for me but Lee and his team always nake it easy Thanks

November 17, 2025
Protyre Autocare - Leicester Narborough Road logo

Reply from Protyre Autocare - Leicester Narborough Road

Hello Peter,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Friendly and professional

Friendly and professional

November 19, 2025
Protyre Autocare - Leicester Narborough Road logo

Reply from Protyre Autocare - Leicester Narborough Road

Hello Manoj,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service

Excellent service, have been on 3 occasions for services from Protyre (for tyres, brakes and MOT) and they are always friendly, efficient, helpful and go above and beyond. Trustworthy service providers and well recommended.

November 19, 2025
Rated 5 out of 5 stars
Protyre Autocare - Leicester Narborough Road logo

Reply from Protyre Autocare - Leicester Narborough Road

Hello Mr Evans,

We appreciate you taking the time to share your positive experience; we are so glad you were happy with our quick and friendly service.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

A good price

A good price. Couldn't do the work straight away but was sorted that week. Good honest guys.

November 10, 2025
Protyre Autocare - Leicester Narborough Road logo

Reply from Protyre Autocare - Leicester Narborough Road

Hello Sarah​,

We would like to thank you for sharing your feedback regarding the service you received at our Leicester branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Did exactly what they said they would…

Did exactly what they said they would do. Aircon works great now. Highly recommended. If you had a slow leak then Aircon top up may ended up being wasted but that is the risk you take.

July 20, 2025
Protyre Autocare - Leicester Narborough Road logo

Reply from Protyre Autocare - Leicester Narborough Road

Hello Ian,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Customer satisfaction

Prompt and efficient service, which gave excellent customer satisfaction. Well done Protyre.

November 5, 2025
Protyre Autocare - Leicester Narborough Road logo

Reply from Protyre Autocare - Leicester Narborough Road

Hello John,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 1 out of 5 stars

Charged me for MOT re-test

Charged me for MOT re-test. Never heard of this before if you return in 7 days. I had repair da one as advised and returned in 2 days. Even so they charged me half the original price again. Will never go back

November 7, 2025
Protyre Autocare - Leicester Narborough Road logo

Reply from Protyre Autocare - Leicester Narborough Road

Dear Customer,

Thank you for notifying us of your concerns regarding the cost. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Rated 2 out of 5 stars

Staff are nice enough too sad they treat every car like a banger

Staff are nice enough, the problem is with methodologies and lack of care. Long story short - they use metal wire brush to prepare your wheel for application of new balancing weights. This results in scratched alloy and if they are black, like mine it looks terrible. They also use only silver weights which also looks bad. There’s black weight freely available, but they don’t bother with them on black alloys. They also don’t bother with cleaning old weight residue. They contacted me for review and when I raised what they did to my wheels they said someone will reach out to me and they obviously never did. If you have a nice car with nice wheels don’t bother using those guys. If you have an old car you don’t care about they will change your tyres just fine.

October 29, 2025
Protyre Autocare - Leicester Narborough Road logo

Reply from Protyre Autocare - Leicester Narborough Road

Dear Witold Pieczonka,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

This was a returning trip

This was a returning trip, great bunch down there would recommend to others.

November 3, 2025
Protyre Autocare - Leicester Narborough Road logo

Reply from Protyre Autocare - Leicester Narborough Road

Hello Dom,

We're so happy you had a positive return trip and experience with the team in centre. It means a lot that you'd recommend us! Thank you for your positive feedback.

Best regards,
Eddie
Customer Care - Protyre

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