Protyre Autocare - Leicester Narborough Road Reviews 

1,075
TrustScore 4.5 out of 5

4.7

34A Narborough Road, Leicester, LE3 2FN Leicester, Leicestershire, GB


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Rated 5 out of 5 stars

Absolutely spot on service friendly and professional great staff and manager Lee always helpful.I wouldn’t go anywhere else. Many thanks Davey

Company replied

Rated 5 out of 5 stars

Brilliant company and team. Got me in next day to inspect 2 front tyres losing pressure. Repaired 1 without charging then ordered a new one for the other which couldnt be repaired but was fixed next d... See more

Company replied

Rated 5 out of 5 stars

Went for an aircon regas. It was a very hot morning, and the waiting room (recently done up), was comfortable. There is a free, proper coffee machine. Chap started on my van as soon as I got t... See more

Company replied

Rated 5 out of 5 stars

Moted my kuga next day after booking overnight and finding a slot , confirmed and passed their mot checks many thanks , sold this car to n and s a fishers today , its never failed a mot , thankyou p... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

About Protyre Autocare - Leicester Narborough Road

Written by the company

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 34A Narborough Road, Leicester, LE3 2FN, Leicester, Leicestershire, United Kingdom

  • 0116 289 0890

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.7

All reviews

(1,075)

33,675 reviews in the last 12 months

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Rated 5 out of 5 stars

Very good and helpful people

Very good and helpful people

September 26, 2025
Protyre Autocare - Leicester Narborough Road logo

Reply from Protyre Autocare - Leicester Narborough Road

Hello Mr Ali,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Being able to fit me straight in…

Being able to fit me straight in without prior booking.

September 26, 2025
Protyre Autocare - Leicester Narborough Road logo

Reply from Protyre Autocare - Leicester Narborough Road

Hello Craig,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Professional tyre garage

Professional tyre garage. Highly recommend.

September 26, 2025
Protyre Autocare - Leicester Narborough Road logo

Reply from Protyre Autocare - Leicester Narborough Road

Hello Pawel,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Prompt and efficient service

Prompt and efficient service. Well done😀

September 26, 2025
Protyre Autocare - Leicester Narborough Road logo

Reply from Protyre Autocare - Leicester Narborough Road

Hello Mr Williams,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Quick, efficient and friendly service

I needed a temporary puncture repair made permanent. Walkers Protyre said that they could do it right away, unlike other places that I had telephoned. They identified that there was an additional nail in the tyre in a location that could not be repaired, so a new tyre was needed. Amazingly, they were able to offer a choice of brands that were in stock for my electric vehicle.

Top marks to Sam and Owen for first-rate service!

September 25, 2025
Unprompted review
Protyre Autocare - Leicester Narborough Road logo

Reply from Protyre Autocare - Leicester Narborough Road

Hello Raymond,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Always a great experience

Always a great experience when I visit your Narborough Road branch in Leicester
Lee has been supplying my tyres for over 25 years and has always been helpful with advise and service. An excellent ambassador for your company

September 17, 2025
Protyre Autocare - Leicester Narborough Road logo

Reply from Protyre Autocare - Leicester Narborough Road

Dear Mike,

We appreciate you sharing your long-term experience at our Leicester branch.

It's great to hear that you've consistently received helpful advice and service. We value your positive feedback.

We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Excellent Customer Service

I needed an MOT to be done on my car. The manager confirmed my details that I had given online and MOT was carried out. My car failed. But I was told by manager Lee to bring it back after it was fixed by a garage by Friday and the car would be re-MOTed for FREE. My car was fixed by a garage and I took car back at specified time and it was MOTed and this time it passed by MOT specialist Abdullah as promised by his manager. Because of my experience, next time I will be happy to bring my car in to this garage for both service and MOT. Keep up the good work Lee and his team.

September 15, 2025
Rated 5 out of 5 stars
Protyre Autocare - Leicester Narborough Road logo

Reply from Protyre Autocare - Leicester Narborough Road

Hello Wayne,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Amazing staff!

Brilliant staff!
Excellent pricing, all staff members went above and beyond to help me with all of my needs, it’s lovely going to a garage where I don’t feel pressured to buy anything and I’m not upsold!
Very professional atmosphere and well worth a visit!
Iv found my new local garage!

September 3, 2025
Rated 1 out of 5 stars

Not a good service

I arrived 10 minutes before my appointment (as instructed) only to be told "the ramp was in use." It's was only when I asked if we could reschedule that an attempt was made to accommodate my booking.
The tracking on my car (which pulled to the left) now pulls to the right.
I won't be using Protyre again.

August 29, 2025
Protyre Autocare - Leicester Narborough Road logo

Reply from Protyre Autocare - Leicester Narborough Road

Dear Bob,

Thank you for reaching out to us, and we sincerely apologise for any inconvenience you may have experienced. We truly value your feedback.

We want to assure you that your concerns have been brought to the attention of our Area Manager. They will thoroughly investigate the matter at the centre and reach out to you as soon as possible to discuss it further.

Once again, we apologise for any frustration this may have caused, and we appreciate your understanding.

Best regards,
Georgia
Customer Care - Protyre

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