Protyre Autocare - Leicester Narborough Road Reviews 

1,075
TrustScore 4.5 out of 5

4.7

34A Narborough Road, Leicester, LE3 2FN Leicester, Leicestershire, GB


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Rated 5 out of 5 stars

Absolutely spot on service friendly and professional great staff and manager Lee always helpful.I wouldn’t go anywhere else. Many thanks Davey

Company replied

Rated 5 out of 5 stars

Brilliant company and team. Got me in next day to inspect 2 front tyres losing pressure. Repaired 1 without charging then ordered a new one for the other which couldnt be repaired but was fixed next d... See more

Company replied

Rated 5 out of 5 stars

Went for an aircon regas. It was a very hot morning, and the waiting room (recently done up), was comfortable. There is a free, proper coffee machine. Chap started on my van as soon as I got t... See more

Company replied

Rated 5 out of 5 stars

Moted my kuga next day after booking overnight and finding a slot , confirmed and passed their mot checks many thanks , sold this car to n and s a fishers today , its never failed a mot , thankyou p... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

About Protyre Autocare - Leicester Narborough Road

Written by the company

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 34A Narborough Road, Leicester, LE3 2FN, Leicester, Leicestershire, United Kingdom

  • 0116 289 0890

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.7

All reviews

(1,075)

33,750 reviews in the last 12 months

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Rated 5 out of 5 stars

Always a great service

Honestly, great guys and never had any problems. Competitive pricing and and quick service.
Big shout out to Terry, my go to guy as I don't have a clue!...he always looks after his customers.

August 19, 2025
Unprompted review
Rated 5 out of 5 stars
Protyre Autocare - Leicester Narborough Road logo

Reply from Protyre Autocare - Leicester Narborough Road

Hello Craig,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 1 out of 5 stars

Tyre swap and wheel allignment gone bad...

Went to get my rear tyres swapped and front tyres aligned.... the rear tyres were done without issue but I was told that the fronts need doing as they are at the legal limit .... so I will be better off doing my front tyre alignment after replacing my tyres....

My car in service the next day find to find out that my front tyres are no where near the legal limit..... and I was lied to.... probbly to get me to pay for another set of tyres.... and I didnt get the alignment I paid for...and ill probbly have to pay again for another alignment.

.. well won't be going back to that garage anymore...

August 13, 2025
Protyre Autocare - Leicester Narborough Road logo

Reply from Protyre Autocare - Leicester Narborough Road

Dear Mr Gunasekara,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Very good service

Very efficient and told me exactly what I needed and advice

August 6, 2025
Protyre Autocare - Leicester Narborough Road logo

Reply from Protyre Autocare - Leicester Narborough Road

Dear Simone Strong,
We're happy to hear that our service was efficient and helpful at our Leicester Narborough Road branch . We appreciate you taking the time to share your positive experience with us!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Highly recommended

Really recommend this place. I ordered late on Sunday evening and had new tyres fitted the next morning. It was done very quickly and they also let me know I had some damage to my CV boot which saved me some potentially more extensive and costly repairs in the future.

Thank you so much to the Leicester branch for letting me know about the CV boot. It's all repaired now. I really appreciate you taking the time to let me know about this.

July 28, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend this place

Really helpful tyre service. I ordered the night before and had them fitted early the next morning. They were quick and thorough. They pointed out some damage to my CV boot at the same time.

Thank you to the guys there for letting me know about the CV boot. It saved me some more extensive repairs in the future. It's all been fixed now. I really appreciate your help with it.

August 6, 2025
Rated 5 out of 5 stars

The staff were very helpful

The staff were very helpful

July 30, 2025
Protyre Autocare - Leicester Narborough Road logo

Reply from Protyre Autocare - Leicester Narborough Road

Hello Mr Stevenson​,

We would like to thank you for sharing your feedback regarding the service you received at our Leicester branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Job Well Done

Reasonable price. Completed work on time. Did further electronic adjustment to tyre monitoring system. Polite and helpful staff.

July 30, 2025
Protyre Autocare - Leicester Narborough Road logo

Reply from Protyre Autocare - Leicester Narborough Road

Hello Robert,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

MOT test

Car taken in for MOT dealt with on time and efficiently no problems with car so completed within 45 minutes

July 21, 2025
Protyre Autocare - Leicester Narborough Road logo

Reply from Protyre Autocare - Leicester Narborough Road

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

They Went Above and Beyond

My car had recently failed a MOT because of a problem with the headlights and with the handbrake. I had repaired the lights myself, but I needed a place in Leicester that could check my brakes. I found Protyre Autocare -Narborough Road, Leicester .
I arrived without an appointment and asked if they could take a look. Not only did they take a look at the brakes, they tested the headlights I had repaired as well. All of that was No Charge! It was suggested I take the car back to the original MOT center the following day for a retest.
The next day the original MOT center was fully booked and couldn’t do a retest. That was very bad news because I had to make my way to the airport the following day. In a forlorn hope I returned to Protyre Autocare. I explained my problem. To my great relief they did a completely new MOT - even though it was getting late.
I heartily recommend Protyre Autocare - Narborough Road, Leicester. They were very helpful, thorough and flexible.

July 17, 2025
Protyre Autocare - Leicester Narborough Road logo

Reply from Protyre Autocare - Leicester Narborough Road

Hello Mr Sprigg,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Went in to get Aircon regas

Went in to get Aircon regas. The two lads were really helpful , and efficient

July 23, 2025
Protyre Autocare - Leicester Narborough Road logo

Reply from Protyre Autocare - Leicester Narborough Road

Hello,

We're happy to hear that our team was helpful and efficient during your Aircon regas! Thank you for your positive feedback; we appreciate it very much.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Air Congas

The guys at Protyre were really hopefully and completed the job. I had a bad experience somewhere else.

July 23, 2025
Rated 5 out of 5 stars

Excellent service

Directed to Procare from nearby service station on M1, with a blister in side wall. After thorough examination and despite being busy they changed the tyre and we were back on the M1 all within about 1 hour. Excellent service and reasonable price.

July 23, 2025

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