Protyre Autocare - Leicester Syston Reviews 

1,065
TrustScore 5 out of 5

4.8

Melton Road, Leicester, LE7 3FP Leicester, Leicestershire, GB


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Rated 5 out of 5 stars

Great and very fast, felt sorry for the guy though as he was on his own all day as someone was off sick, still did it with a smile on his face, real asset to your business

Company replied

Rated 5 out of 5 stars

Firstly took my BMW 135i in for 2 new front tyres and rear brake pads. All work done really quickly for a competitive price. Really happy with standard of work, even re initialised TPMS. Took BMW M... See more

Company replied

Rated 5 out of 5 stars

Quick, friendly, efficient service, and a coffee too! A big thank you to the personable young man who checked my tyre pressure, found the screw that was causing the problem and fitted a new tyre so I... See more

Company replied

Rated 3 out of 5 stars

The service was prompt and the wait not too long. Advisories provided was incorrect even according to Protyres recommendations. Tyres replacement were recommended as soon as possible with 6mm about 70... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Melton Road, Leicester, LE7 3FP, Leicester, Leicestershire, United Kingdom

  • 0116 260 6271

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,065)

33,675 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service with quality product

Great service with quality product. My car tyres were sorted within an hour. Thanks.

October 27, 2025
Protyre Autocare - Leicester Syston logo

Reply from Protyre Autocare - Leicester Syston

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Leicester branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Quick

Quick, efficient and friendly. Great service. Thanks guys.

October 22, 2025
Protyre Autocare - Leicester Syston logo

Reply from Protyre Autocare - Leicester Syston

Hello Neil,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester Syston branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service

October 22, 2025
Protyre Autocare - Leicester Syston logo

Reply from Protyre Autocare - Leicester Syston

Hello Helen,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Staff were very helpful and honest

Staff were very helpful and honest. Job done as quickly as they could do it

October 15, 2025
Protyre Autocare - Leicester Syston logo

Reply from Protyre Autocare - Leicester Syston

Hello Patrick​,

We would like to thank you for sharing your feedback regarding the service you received at our Leicester Syston branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very helpful and explained everything…

Very helpful and explained everything that they did.

October 17, 2025
Protyre Autocare - Leicester Syston logo

Reply from Protyre Autocare - Leicester Syston

Hello Graham,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service

The work on the tyres was fast and efficient. The computer system was very slow which was frustrating for the person trying to book people in quickly. The men were friendly and efficient. Thank you!

October 15, 2025
Protyre Autocare - Leicester Syston logo

Reply from Protyre Autocare - Leicester Syston

Hello Alison,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester Syston branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent Job

A very speedy and efficient tyre check and problem solved. From phone call to solution in two hours, excellent customer service and with a smile

October 1, 2025
Protyre Autocare - Leicester Syston logo

Reply from Protyre Autocare - Leicester Syston

Hello KJ,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Amazing service

Amazing service. Locking wheel nut completely seized but vast experience shone through. Not only did they get the nut off but supplied a new one free of charge. Thankyou so much. You were an absolute credit to your company.

October 10, 2025
Protyre Autocare - Leicester Syston logo

Reply from Protyre Autocare - Leicester Syston

Hello Mr Page,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Mannerism goes a long way and when you…

Mannerism goes a long way and when you hear staff singing when there working it's a good sign.

September 27, 2025
Protyre Autocare - Leicester Syston logo

Reply from Protyre Autocare - Leicester Syston

Dear Kevin Doherty,

We're happy to hear that you enjoyed your experience with our team at our Leicester Syston branch!

It's great to know that our team's positive attitude made a good impression. Thank you for your feedback!

We will look forward to welcoming you again in the future
Kind regards
Kayliegh
Customer Care - Protyre

Rated 5 out of 5 stars

Professional team who always help.

I’ve been taking my car to the team here for a few years now. Whatever the issue they are always helpful, don’t over charge and make sure I’m are fully aware of what is needed and what my options are. Highly recommended

September 26, 2025
Rated 2 out of 5 stars

Was booked in for specific time

Was booked in for specific time, had a 2 hour wait until car was even put on the ramp, 2 wheel bolts ended up getting completely rounded off and had to cancel appointment for my 1 year old son who was waiting with us the whole time

October 1, 2025
Protyre Autocare - Leicester Syston logo

Reply from Protyre Autocare - Leicester Syston

Dear Customer,

Thank you for bringing this to our attention and we are sorry to hear that you did not have a positive experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Excellent service

September 29, 2025
Protyre Autocare - Leicester Syston logo

Reply from Protyre Autocare - Leicester Syston

Hello Mr B,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Professional

Professional, courteous and sorted my tyre with no problems whatsoever.

September 24, 2025
Protyre Autocare - Leicester Syston logo

Reply from Protyre Autocare - Leicester Syston

Hello Miss Alcock​,

We would like to thank you for sharing your feedback regarding the service you received at our Leicester branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

eveerthing went well

September 19, 2025
Protyre Autocare - Leicester Syston logo

Reply from Protyre Autocare - Leicester Syston

Hello Hugh,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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