I was in a mad rush because of extenuating circumstances, but this was no issue for the staff. Always a great bunch of lads, friendly helpful and above all a professional service. Left the van with th... See more
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The guys were really helpful and no pushy sales tactics , took the time to find the right tyres for my budget. The service was very quick and efficient, hardly any waiting for the tyres or for them to... See more
Company replied
I run a community transport charity and I've used Protyre Syston 3 times in the last couple of months, and every time the notice on the desk says "please bear with us as there are only 2 members of st... See more
Company replied
The service was prompt and the wait not too long. Advisories provided was incorrect even according to Protyres recommendations. Tyres replacement were recommended as soon as possible with 6mm about 70... See more
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Company details
About Protyre Autocare - Leicester Syston
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Melton Road, Leicester, LE7 3FP, Leicester, Leicestershire, United Kingdom
- 0116 260 6271
4.8
Excellent
1K reviews
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The guys were really helpful and no…
The guys were really helpful and no pushy sales tactics , took the time to find the right tyres for my budget. The service was very quick and efficient, hardly any waiting for the tyres or for them to get fitted I was in and out in 20 minutes!
August 7, 2026
Reply from Protyre Autocare - Leicester Syston
Hello Sarah,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Leicester Syston
Hello Jules,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
They squeezed us in when I needed…
They squeezed us in when I needed emergency tyres and service was great!
August 3, 2026
Reply from Protyre Autocare - Leicester Syston
Hello Darren,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Got my aircon fixed very quickly
Got my aircon fixed very quickly, professional service
August 3, 2026
Reply from Protyre Autocare - Leicester Syston
Hello Dave,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Always a great bunch of lads, friendly helpful and above all a professional service
I was in a mad rush because of extenuating circumstances, but this was no issue for the staff. Always a great bunch of lads, friendly helpful and above all a professional service. Left the van with them earlier than appointed, and picked it up later that day. Proper job done and good to go at a price hard to beat
August 3, 2026
Reply from Protyre Autocare - Leicester Syston
Hello David,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Wheel Alignment Woes
I had taken advantage of ProTyre's half-price wheel alignment offer to book in three vehicles for four-wheel alignment.
None of the vehicles were four wheel aligned.
Two of the vehicles couldn't had been aligned at all, one owing to corrosion (which cannot be helped..!) and another having a lesser-used suspension setup unfamiliar to the technicians at the garage.
The third vehicle could only be front wheel aligned for the same reason above; technicians unfamiliar with the suspension setup.
On the day of our visit, despite booking in advance (and agreeing with the garage that we wanted four wheel alignments) - we felt rushed as the garage only had two members of staff in, which I understand to be for unexpected sickness - which again, cannot be helped and was unfortunate.
I took a bit of legwork from my end to have a refund issued by the garage, as it seems as if it had been muddled up. Once clarified, I had one returned but I had to chase via ProTyre customer service to get the other (who were excellent may I add!)
This is all a shame as the garage has the proper Hunter Alignment gear but simply not adequate staff to use it.
We took our business to a local garage, who charged double ProTyre's standard rate -- but knew all about the specialised suspension setup on these vehicles (including electronic Air Suspension calibration) and carried out the work without issue. Definitely well worth it in my opinion.
August 3, 2026
Reply from Protyre Autocare - Leicester Syston
Dear Austin,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the management team. They will investigate this with the centre and will be in touch as soon as possible to discuss this further with you.
Best regards,
Eddie
Customer Care - Protyre
Excellent service
July 29, 2026
Reply from Protyre Autocare - Leicester Syston
Dear David BOURNES ,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester Syston branch.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
No messing
No messing, just a very good experience. Lots of good advice. Well done everyone.👍
July 27, 2026
Reply from Protyre Autocare - Leicester Syston
Hello Mr Bentley,
We would like to thank you for sharing your feedback regarding the service you received at our Leicester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
I run a community transport charity and…
I run a community transport charity and I've used Protyre Syston 3 times in the last couple of months, and every time the notice on the desk says "please bear with us as there are only 2 members of staff working today." Despite this they have been superb every time. Can't praise them enough.
July 27, 2026
Reply from Protyre Autocare - Leicester Syston
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Front Wheel alignment
Was only there for 20mins max. Nice clean waiting room. Done a nice job on the wheel alignment and car is now running and handling a lot better
July 22, 2026
Able to supply the tyres that I requested…
Able to supply the tyres that I requested. Appointment time accurate, prompt service by friendly staff. Price as quoted and reasonable. This was the second time that I have used this business.
July 7, 2026
Reply from Protyre Autocare - Leicester Syston
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Fast efficient finding and solving the…
Fast efficient finding and solving the problem
Pricing very fair
July 9, 2026
Reply from Protyre Autocare - Leicester Syston
Dear Andy Stubbs,
Thank you very much for leaving us this 5-star review.
We are delighted to hear that you are happy with the efficient service and fair pricing you received at our Leicester Syston branch.
We appreciate your business and hope to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Very helpful and trustworthy service. I took my car to have a new tyre after…
I took my car to have a new tyre after it had had its 2yr service. The advice was tyre was dangerous and needed replacing asap due to damage on the tyre wall. Another tyre wasn’t as dangerous but would need replacing soon for the same reason. A third tyre needed replacing as the tread was very low.
The staff were very helpful, gave me the best possible advice and price. The job was completed straight away.
I now feel my car is safe to drive.
Thank you.
July 2, 2026
Reply from Protyre Autocare - Leicester Syston
Hello Alison,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Always good service
Always good service. Nipped on on my way home from work as I had a screw in my tyre. I'd already put the spare on. They repaired my tyre, put it on, and rebalanced. Polite and friendly service. Highly recommend.
July 6, 2026
Reply from Protyre Autocare - Leicester Syston
Hello Kate,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Leicester Syston
Hello David,
Thank you for your fantastic 5-star review! We are so pleased to hear that your car was sorted quickly and efficiently. We appreciate your kind words and look forward to assisting you again in the future.
Best regards,
Eddie
Customer Care - Protyre
All members of staff were very helpful
All members of staff were very helpful, professional and friendly.
The service was excellent, the car was booked in and was looked at shortly after arrival.
Problem was a puncture which was diagnosed very quickly, the staff member showed me the tyre and location of the nail, too near the sidewall to repair.
Very honest, efficient and prices competitive.
June 30, 2026
Reply from Protyre Autocare - Leicester Syston
Hello Paul,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Leicester Syston
Hello Chris,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service team at protyre syston
Great service team at protyre syston, very knowledgeable and polite.
June 27, 2026
Reply from Protyre Autocare - Leicester Syston
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Leicester Syston
Hello Peter,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Leicester Syston
Hello Mr Keen,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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