Protyre Autocare - Leicester Syston Reviews 

1,061
TrustScore 5 out of 5

4.8

Melton Road, Leicester, LE7 3FP Leicester, Leicestershire, GB


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Rated 5 out of 5 stars

Quick, friendly, efficient service, and a coffee too! A big thank you to the personable young man who checked my tyre pressure, found the screw that was causing the problem and fitted a new tyre so I... See more

Company replied

Rated 5 out of 5 stars

Firstly took my BMW 135i in for 2 new front tyres and rear brake pads. All work done really quickly for a competitive price. Really happy with standard of work, even re initialised TPMS. Took BMW M... See more

Company replied

Rated 3 out of 5 stars

The service was prompt and the wait not too long. Advisories provided was incorrect even according to Protyres recommendations. Tyres replacement were recommended as soon as possible with 6mm about 70... See more

Company replied

Rated 5 out of 5 stars

The staff at syston branch are very friendly and courteous and helpful would definitely go there again and very good priced

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Melton Road, Leicester, LE7 3FP, Leicester, Leicestershire, United Kingdom

  • 0116 260 6271

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,061)

33,287 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommend

We had a slow puncture and called into the Syston branch to get our tyre checked. We had no appointment but the staff were very helpful and found the cause quickly. 2 nails!! New tyre fitted on the spot whilst we enjoyed a complimentary coffee in a nice clean waiting room. Very happy with the excellent service given and price. Highly recommend. Andy

May 2, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, resolved my issue in quick time, was extremely helpful and helped fix another issue I didn’t even know about. Will definitely be back again if I have any more problems and would recommend to anyone.

April 13, 2026
Rated 1 out of 5 stars

I have given a 1 star because although…the tyre repair failed, which cost me an additional £250 and I missed my ferry as a result.

I have given a 1 star because although the service on the day was good, my tyre was repaired rather than a new tyre being fitted as was agreed in the morning.
I brought the car back in the afternoon for the new tyre to be fitted.
When my friend collected the car in the afternoon, they were informed that they had repaired the tyre as that would cost me less.
Which was considerate but I was not actually consulted about this at all.
This probably wouldn't have mattered if the tyre repair had held but unfortunately it did not.
It burst when I was travelling to catch a ferry the following week. So I was left stranded on the M56 for over an hour waiting for a mobile tyre repair unit to come. This cost me £270! And I missed my ferry as a result.
So I'm not very happy with the repair to my tyre that failed, when I had agreed to pay for a new tyre to be fitted.

April 15, 2026
Protyre Autocare - Leicester Syston logo

Reply from Protyre Autocare - Leicester Syston

Dear Deirdre Dowling ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Leicester Syston branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

A very good experience from the staff …

Although they were busy Martin and Naaz were very efficient in trying to help me after my encounter with a pothole. They spent time trying to repair the alloy and then gave me information as to what to do next . They were both very helpful and cheerful and made me feel that I was
In good hands .

April 13, 2026
Rated 5 out of 5 stars

Very positive experience

Booking ran to time, staff were polite, efficient and friendly and the job was completed within a good timeframe
No complaints, would use again and happy to recommend

April 1, 2026
Rated 5 out of 5 stars

Brilliant service

Good friday and hit a kerb and completely wrote off the tyre.Struggled slowly to Protyre in hope they were open.
Happily they were and the chaps fitted me in within 20 minutes.
Absolutely brilliant and within 45 mins and 2 new front tyres as advised that the other wasnt legal, we were on our way again.
Thank you to all at Protyre in Queniborough.

April 8, 2026
Rated 5 out of 5 stars

Booked easy on line for same day

Booked easy on line, I needed tyres same day. Friendly staff,I had double booked with someone for my tyre line up, but quickly sorted another day to suit. Waiting room has 3 chairs and a lovely coffee machine.

April 8, 2026

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