Protyre Autocare - Leicester Syston Reviews 

1,061
TrustScore 5 out of 5

4.8

Melton Road, Leicester, LE7 3FP Leicester, Leicestershire, GB


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Rated 5 out of 5 stars

Quick, friendly, efficient service, and a coffee too! A big thank you to the personable young man who checked my tyre pressure, found the screw that was causing the problem and fitted a new tyre so I... See more

Company replied

Rated 5 out of 5 stars

Firstly took my BMW 135i in for 2 new front tyres and rear brake pads. All work done really quickly for a competitive price. Really happy with standard of work, even re initialised TPMS. Took BMW M... See more

Company replied

Rated 3 out of 5 stars

The service was prompt and the wait not too long. Advisories provided was incorrect even according to Protyres recommendations. Tyres replacement were recommended as soon as possible with 6mm about 70... See more

Company replied

Rated 5 out of 5 stars

The staff at syston branch are very friendly and courteous and helpful would definitely go there again and very good priced

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Melton Road, Leicester, LE7 3FP, Leicester, Leicestershire, United Kingdom

  • 0116 260 6271

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,061)

33,340 reviews in the last 12 months

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Rated 4 out of 5 stars

Online ordering

2 Tyres ordered from the pro tyre website saved me over £100 compared with ordering at the branch - a recommended way forward. The fitting appointment went very well.

March 23, 2026
Rated 1 out of 5 stars

Garbage!!

Garbage!!! Fitted the wrong size tires to the car and then blamed me for ordering on black circles.com, charged me to remove them and then had to buy other tires from them, then said they would not refund me. After a lengthy argument. They finally did accept the return

July 16, 2025
Protyre Autocare - Leicester Syston logo

Reply from Protyre Autocare - Leicester Syston

Dear Rich Green,

Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 1 out of 5 stars

Fault returned 3 days later after I…

Fault returned 3 days later after I paid over £300. I will be returning to the garage for them to resolve

March 18, 2026
Protyre Autocare - Leicester Syston logo

Reply from Protyre Autocare - Leicester Syston

Dear Miss Slater,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Naaz was knowledgeable and efficient…

Naaz was knowledgeable and efficient and realised almost at once that I needed a new tyre, and which make, as a replacement for my nail-holed and unrepairable existing one.

When I arrived for the change the following morning, all was done almost immediately and I sat comfortably in the warm waiting-room for only half an hour.

I was impressed with the care no attention.

March 5, 2026
Rated 2 out of 5 stars

Arrived for an allocated time 11am and…

Arrived for an allocated time 11am and waited 2.5hrs to have my car back. No prior notice that there was going to be a delay and I could hear the staff swearing at each other

March 11, 2026
Protyre Autocare - Leicester Syston logo

Reply from Protyre Autocare - Leicester Syston

Dear Oliver Francis francis ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Leicester Syston branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Excellent service and ease of booking

We have used the Syston branch for some time. It is so easy to book and choose tyres online and the service at the branch is always outstanding.

We also booked my sons car in the Leicester branch for the MOT as these can't be done at Syston, and again the staff were helpful and extremely friendly.

February 6, 2026
Rated 5 out of 5 stars

Had a seized nut on wheel alignment

Had a seized nut on wheel alignment, they were short staffed but were very very helpful and went above and beyond to get it fixed. Saved me alot of money! Would definitely recommend!

March 5, 2026
Unprompted review
Protyre Autocare - Leicester Syston logo

Reply from Protyre Autocare - Leicester Syston

Dear T “Topcat” C

We're happy to hear that we could assist you with the seized nut issue during a busy time at our Leicester Syston branch.

We appreciate your recommendation and are glad our team could help resolve the problem and save you money.

Thank you for your feedback!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - protyre

Rated 2 out of 5 stars

Be alert to upselling

Staff were polite and friendly.
I visited to have 2 front tyres fitted. However a brake fluid check was also conducted without my consent. I was told it needed replenishment-however my car had been serviced the week before!
I took my car out of Protyre and the service light and tyre pressure lights were now lit?!
I visited my garage who again checked the brake fluid level which was normal. One of the newly fitted tyres was over inflated!! When this was corrected he the service light went off!
I believe this was an exercise in up-selling-will not be returning!

February 18, 2026
Protyre Autocare - Leicester Syston logo

Reply from Protyre Autocare - Leicester Syston

Dear Lisa Clinch,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

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