Protyre Autocare - Leicester Syston Reviews 

1,061
TrustScore 5 out of 5

4.8

Melton Road, Leicester, LE7 3FP Leicester, Leicestershire, GB


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Rated 5 out of 5 stars

Quick, friendly, efficient service, and a coffee too! A big thank you to the personable young man who checked my tyre pressure, found the screw that was causing the problem and fitted a new tyre so I... See more

Company replied

Rated 5 out of 5 stars

Firstly took my BMW 135i in for 2 new front tyres and rear brake pads. All work done really quickly for a competitive price. Really happy with standard of work, even re initialised TPMS. Took BMW M... See more

Company replied

Rated 3 out of 5 stars

The service was prompt and the wait not too long. Advisories provided was incorrect even according to Protyres recommendations. Tyres replacement were recommended as soon as possible with 6mm about 70... See more

Company replied

Rated 5 out of 5 stars

The staff at syston branch are very friendly and courteous and helpful would definitely go there again and very good priced

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Melton Road, Leicester, LE7 3FP, Leicester, Leicestershire, United Kingdom

  • 0116 260 6271

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,061)

33,340 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Customer Focused Experience Very happy with the quick

Very happy with the quick, friendly and efficient service which is consistently provided to me by Walkers Protyre at Syston. Would highly recommend to anyone. Peter Allen

June 8, 2026
Protyre Autocare - Leicester Syston logo

Reply from Protyre Autocare - Leicester Syston

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Staff were helpful checked my car …

Staff were helpful checked my car without charging me 👍

June 8, 2026
Protyre Autocare - Leicester Syston logo

Reply from Protyre Autocare - Leicester Syston

Hello Arshad,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very helpful

Very helpful, and a free cuppa

June 8, 2026
Protyre Autocare - Leicester Syston logo

Reply from Protyre Autocare - Leicester Syston

Hello Bruce,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service

Excellent service, friendly staff, clean all round.

June 3, 2026
Protyre Autocare - Leicester Syston logo

Reply from Protyre Autocare - Leicester Syston

Dear SUNIL HEMRAJ,

Thank you very much for leaving us this 5-star review.

We always try to ensure our products and customer service are the best they can be for all our customers, so we are delighted to hear that you are happy with the service you received from the team at our Leicester Syston branch.

We appreciate your business and hope to see you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 3 out of 5 stars

Not enough staff but they did a good job

Only 2 staff covering desk, phone and working on shop floor resulting in phones ringing non stop, grumpy staff and having no time to explain things. Having said that the job done was thorough and quality.

June 3, 2026
Protyre Autocare - Leicester Syston logo

Reply from Protyre Autocare - Leicester Syston

Dear Customer,

Thank you for leaving us a review. 

We are glad the quality of our work met your expectations. 

We appreciate your feedback regarding our staffing levels and the impact on your experience. We can confirm that your concerns been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Rated 3 out of 5 stars

Heater matrix hose replacement

I booked my car in to have a heater matrix hose replaced which i supplied which was a genuine Vauxhall part. The reason why I didn’t fit the hose was because at the matrix end was a push fit connection and I wasn’t sure how it came off or went on. Hence I booked it in. I was shocked when I was told it was a hrs labour + antifreeze. And what made it worse was when I got home to look at the work carried out there is a green clip on the hose which holds the push fit fitting together is still attached to the hose so then I did a antifreeze check and hay ho as I thought there was no antifreeze in the system. I was losing coolant for a few months before I finally got it diagnosed as coolant pipe was leaking and all I was doing was topping it up with water not coolant because I was topping it up every 3 or 4 days. So my experience wasn’t as good as I expected

May 20, 2026
Protyre Autocare - Leicester Syston logo

Reply from Protyre Autocare - Leicester Syston

Dear Mark Williams,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Had replacement tyres in stock and able…

Had replacement tyres in stock and able to fit asap really efficient staff where polite

May 18, 2026
Protyre Autocare - Leicester Syston logo

Reply from Protyre Autocare - Leicester Syston

Hello Mr Caunt,

We appreciate you sharing your positive experience. We are delighted to know our team in centre provided efficient and polite service. Thank you for your feedback!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Absolutely delighted with the service…

Absolutely delighted with the service and the way the team supported us with the new tyre replacement. What really struck us was the changing of the damaged tyre with the spare and then the booking in the following day to order and replace the matched tyre to our van. There was no charge for swapping the spare over and we only paid for the new tyre. This was extremely helpful as it allowed us to safely get home. The people were all brilliant and we would not only go there again but are recommending to our friends and family.

May 13, 2026

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