Friendly staff, polite even under so much pressure. Explained everything in detail. Reasonable price. Very happy. First time is using Protyre but it won’t be the last. Highly recommend
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I came to sort out my tier 2 week ago the manager was great but he forgot to order my tier and he forgot to book me in for this week I was not on the computer so there have gone down in my book
Company replied
I usually get good service from B&W, but not this time, you failed my car because of thin rear pads, you estimated less than 2mm even though the posted Gov minimum is 1.5mm, if your estimate had been... See more
Company replied
Booked my car in for a free seasonal check before a long road trip I had. Filled my tyres and screenwash, reassured me about the drive. Good service.
Company replied
Company details
About Protyre Autocare - Leyland
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
1 Longmeanygate, Leyland, PR26 7PA, Leyland, Lancashire, United Kingdom
- 01772 423725
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Recent MOT
Very happy with my recent MOT, everyone was on time, friendly and professional,will definitely use again
July 30, 2026
Reply from Protyre Autocare - Leyland
Hello Mary,
We would like to thank you for sharing your feedback regarding the service you received at our Leyland branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Amazing service
I have been going for a while with my car but took my horse box today. Harry sorted my problem for me and showed me what was wrong with it and explained why I needed a new tyre. Fabulous service, highly recommended
August 3, 2026
Unprompted review
Reply from Protyre Autocare - Leyland
Hello Megan,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leyland branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Leyland
Hello Noel,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leyland branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I was early and has soon has I got out…
I was early and has soon has I got out of my car a mechanic was waiting to take my keys and attend the mot and service, when they had done I was phoned and it was a reasonable price.
July 28, 2026
Reply from Protyre Autocare - Leyland
Hello Larraine,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leyland branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Very friendly and quick service
August 3, 2026
Reply from Protyre Autocare - Leyland
Hello Carolyn,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leyland branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Used them twice now
Used them twice now . Tyres waiting for me friendly staff turn me round within the hour . Recommend what type of tyres were best . No complaints great team there will go back
July 27, 2026
Reply from Protyre Autocare - Leyland
Hello Steve,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leyland branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Air conditioning regas
Had my air conditioning regassed and was greeted in a friendly manner. The job was done in a timely manner and a general assessment of any other problems was undertaken and advice given.
July 21, 2026
Reply from Protyre Autocare - Leyland
Hello Stuart,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leyland branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
I have used this company for a number…
I have used this company for a number of years now and find them reasonable to deal with, helpful and proficient.
July 27, 2026
Reply from Protyre Autocare - Leyland
Hello Toni,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leyland branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very efficient and Job completed with…
Very efficient and Job completed with the expected timescale
July 22, 2026
Reply from Protyre Autocare - Leyland
Hello Mr and Mrs Killen,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leyland branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The most friendly
The most friendly, competent and helpful staff
If only all businesses operated like this one
June 12, 2026
Reply from Protyre Autocare - Leyland
Dear David,
Thank you very much for leaving us this 5-star review.
We are delighted to hear that you found our team at our Leyland branch to be friendly, competent, and helpful.
We appreciate your custom and hope to welcome you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Reply from Protyre Autocare - Leyland
Hello Linda,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leyland branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Friendly
Friendly, helpful and efficient staff, who were able to give me a next day appointment to replace a tyre.
July 8, 2026
Reply from Protyre Autocare - Leyland
Hello Suzanne,
We would like to thank you for sharing your feedback regarding the service you received at our Leyland branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Booked in for MOT 1pm when arrived at…
Booked in for MOT 1pm when arrived at 12.45pm was told my appointment was for 2pm but it wasn't I had noted in my diary when given appointment decided to wait as not worth leaving Motorhome parked outside reception when time for MOT mechanic viewed vehicle and said it will not fit on our ramp due to length as we have shortened our ramp since last years visit what a waste of time they are, I will certainly not be using them for anything in the future do they not know what they are doing. Wake up Leyland branch.
July 2, 2026
Unprompted review
Reply from Protyre Autocare - Leyland
Dear Jim Benson,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Leyland
Hello Paul,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leyland branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Two hours for half a job
I have taken my car here for tyres before it became Protyre and had good service. I had heard of poor service but I used them anyway but hadn’t noticed it is now protyre but the very same thing I had heard about happened to me I left the vehicle for an hour on returning my tyres had not been done the excuse was they couldn’t find the locking nut this struck me as a very easy thing to have found if you are dealing with with this sort of thing there is only one box at the back of my car with minimal items in it they clearly had looked properly. So I had to wait another hour on returning again the tracking had not been done and was advised to go to VW for that. I do need to a further two tyres but I think I’ll try my luck with VW next time.
July 13, 2026
Reply from Protyre Autocare - Leyland
Dear Rachel Cookson,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the management team. They will investigate this with the centre and will be in touch as soon as possible to discuss this further with you.
Best regards,
Eddie
Customer Care - Protyre
Started dealing with Protyre( Leyland)…
Started dealing with Protyre( Leyland) some 5 years ago. Alway frendly helpful staff and alway very careful with the wheels when replacing tyres. Will always continue to use them.
July 8, 2026
Reply from Protyre Autocare - Leyland
Hello Stephen,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leyland branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
To replace two tyres took 1hour and 45…
To replace two tyres took 1hour and 45 min. Never again
July 8, 2026
Reply from Protyre Autocare - Leyland
Dear Mr Cigirs,
Thank you for bringing this to our attention and we are sorry to hear that you had a longer waiting time than expected.
We can confirm that this has been raised with the management team. They will investigate this with the centre and will be in touch as soon as possible to discuss this further with you
Best regards,
Eddie
Customer Care - Protyre
Reasonably fast and efficient
Reasonably fast and efficient, with a competitive price too. Very happy with the service and experience that I encountered.
July 8, 2026
Reply from Protyre Autocare - Leyland
Hello Alison,
We would like to thank you for sharing your feedback regarding the service you received at our Leyland branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Quick pre bookable service
Quick pre bookable service. X2 tyres replaced and wheels alignment. Steering feels much better. TYre pressure light still on and was told it would go off once I drive the car. No id did not. The tyre was under inflated. Min psi is 33 . It was 31. Had to inflat at home.
July 6, 2026
Reply from Protyre Autocare - Leyland
Dear Kelly Sayer,
Thank you for your feedback . We are sorry to hear that your recent visit to our Leyland branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.