Protyre Autocare - Leyland Reviews 

1,673
TrustScore 5 out of 5

4.8

1 Longmeanygate, Leyland, PR26 7PA Leyland, Lancashire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Friendly staff, polite even under so much pressure. Explained everything in detail. Reasonable price. Very happy. First time is using Protyre but it won’t be the last. Highly recommend

Company replied

Rated 3 out of 5 stars

I usually get good service from B&W, but not this time, you failed my car because of thin rear pads, you estimated less than 2mm even though the posted Gov minimum is 1.5mm, if your estimate had been... See more

Company replied

Rated 5 out of 5 stars

I came to sort out my tier 2 week ago the manager was great but he forgot to order my tier and he forgot to book me in for this week I was not on the computer so there have gone down in my book

Company replied

Rated 5 out of 5 stars

Booked my car in for a free seasonal check before a long road trip I had. Filled my tyres and screenwash, reassured me about the drive. Good service.

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 1 Longmeanygate, Leyland, PR26 7PA, Leyland, Lancashire, United Kingdom

  • 01772 423725

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,673)

34,873 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Quick pre bookable service

Quick pre bookable service. X2 tyres replaced and wheels alignment. Steering feels much better. TYre pressure light still on and was told it would go off once I drive the car. No id did not. The tyre was under inflated. Min psi is 33 . It was 31. Had to inflat at home.

July 6, 2026
Protyre Autocare - Leyland logo

Reply from Protyre Autocare - Leyland

Dear Kelly Sayer,

Thank you for your feedback . We are sorry to hear that your recent visit to our Leyland branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars
Protyre Autocare - Leyland logo

Reply from Protyre Autocare - Leyland

Hello Mr Bell,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leyland branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 1 out of 5 stars

Booked a service online

Booked a service online, took time off work to take car but they couldn’t do it… booked it for day after, again they couldn’t do it!

July 6, 2026
Protyre Autocare - Leyland logo

Reply from Protyre Autocare - Leyland

Dear Geoffrey Carrington, 

Thank you for bringing this to our attention. We're sorry to hear that our Leyland centre had been unable to carry out the service on the initial booking date. 

We can confirm that this has been raised with the management team. They will investigate this with the centre and will be in touch as soon as possible to discuss this further with you

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Polite, Knowledgeable and efficient.

Polite, knowledgeable and very efficient. I've witnessed staff giving others expert advice about NOT yet needing tyres replaced. (Honesty). Would definitely recommend.

July 3, 2026
Protyre Autocare - Leyland logo

Reply from Protyre Autocare - Leyland

Hello Dennis,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leyland branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

No fuss MOT

No fuss MOT. Job well done. Sociable reception and happy experience. Always use Pro tyre.

June 29, 2026
Protyre Autocare - Leyland logo

Reply from Protyre Autocare - Leyland

Hello Mary​,

We would like to thank you for sharing your feedback regarding the service you received at our Leyland branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Professional and welcoming

Always professional and a great service too.

June 24, 2026
Protyre Autocare - Leyland logo

Reply from Protyre Autocare - Leyland

Dear Steven Taylor,

Thank you for this 5-star review.

We are delighted you had a great experience with our team at our Leyland branch.

Thank you for your feedback.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 4 out of 5 stars

Good service

June 24, 2026
Protyre Autocare - Leyland logo

Reply from Protyre Autocare - Leyland

Dear William Reeves,

Thank you for taking the time to leave us your feedback. We are delighted to hear that you are happy with the service you received from the team at our Leyland branch.

We would love the chance to hear more about your experience, therefore we have passed this on to the Area Manager and they will make contact with you in due course.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Excellent customer service

My interaction with Protyre was extremely positive from the start. Everyone I came across was positive, pleasant and professional.

June 24, 2026
Protyre Autocare - Leyland logo

Reply from Protyre Autocare - Leyland

Dear John Ascroft

We truly appreciate your wonderful feedback!

We are delighted to hear that our team at our Leyland branch provided such a positive, pleasant, and professional experience from the start.

Thank you for sharing your positive experience.

We will look forward ton welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Good price good service and local…

Good price good service and local what’s not to like

June 24, 2026
Protyre Autocare - Leyland logo

Reply from Protyre Autocare - Leyland

Hello Peter,

We're so pleased you found our service and pricing to your liking! Thank you for your kind words.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Quality

Quality, service, value for money. What more do you want?

June 19, 2026
Protyre Autocare - Leyland logo

Reply from Protyre Autocare - Leyland

Hello Adrian,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leyland branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Prompt

Prompt , efficient service

June 19, 2026
Protyre Autocare - Leyland logo

Reply from Protyre Autocare - Leyland

Dear Mr Nicol,

Thank you for your review!

We’re so pleased to hear you received Prompt , efficient service at our Leyland branch.

Your feedback means a lot to us, and we’re glad we could assist you efficiently.

We will look forward to welcoming you again in the future

Kind regards
Kayliegh
Customer Care - Protyre

Rated 5 out of 5 stars

Alway professional and helpful

Alway professional and helpful

June 22, 2026
Protyre Autocare - Leyland logo

Reply from Protyre Autocare - Leyland

Dear Jacqueline Collier,

We appreciate your 5-star review!

We are glad you had a positive experience with our team at our Leyland branch.

Thank you for your feedback.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Drop off and pick up with no problem

Drop off and pick up with no problem

June 22, 2026
Protyre Autocare - Leyland logo

Reply from Protyre Autocare - Leyland

Dear KEITH waring,

We're glad to hear your experience was seamless at our Leyland branch.

Thank you for your feedback!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Job done 30 mins excellent staff.

Job done 30 mins excellent staff.

June 22, 2026
Protyre Autocare - Leyland logo

Reply from Protyre Autocare - Leyland

Hello Chris,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leyland branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

MOT!

MOT, All good, happy with service provided

June 22, 2026
Protyre Autocare - Leyland logo

Reply from Protyre Autocare - Leyland

Hello Bob and Wendy,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leyland branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Just had 2 new tyres fitted at Protyre…

Just had 2 new tyres fitted at Protyre Leyland and I can't praise them highly enough They were friendly welcoming gave fast efficient service with a great price too.The job was done super qu
ick with free coffee and wi fi while you wait

Simon and his team are doing a great job with a special shout out for Phil who went above and beyond
Def be back and would recommend to everyone

June 19, 2026
Unprompted review
Protyre Autocare - Leyland logo

Reply from Protyre Autocare - Leyland

Dear Andy,

Thank you for sharing your wonderful feedback!

We are delighted to hear that you had such a positive experience with our team at our Leyland branch.

Providing efficient service and a welcoming atmosphere is very important to us.

We appreciate your kind words and look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Great service

Great service. Friendly and prompt!

June 17, 2026
Protyre Autocare - Leyland logo

Reply from Protyre Autocare - Leyland

Hello Caroline,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leyland branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

They know what they are doing

They know what they are doing. My Porsche needed N rated tyres and were straight onto it. They matched the brand perfectly. Fitting was a 20minute task. Easy

June 17, 2026
Protyre Autocare - Leyland logo

Reply from Protyre Autocare - Leyland

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leyland branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 4 out of 5 stars

The car was booked in for a n MoT and…

The car was booked in for a n MoT and service. I was told that I would be contacted when the jobs were completed, but this did not happen. The MoT was done in the morning, and I had to ring to find out that the car was ready for collection at 4.30 in the afternoon

June 12, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look