I went online to book an Aircon re-gas as they had a very competitive offer on. Unfortunately the offer finished the day before. After contacting the garage they honoured the deal and got me in straig... See more
Company replied
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Booking my appointment was very satisfactory,But after planning my day arround my time slot and arriving nice and early only to be told it would be 2hrs + to do fit 2 new tyres as they were short... See more
Company replied
Booked my car appointment on-line. Dropped it off at designated time, it was taken immediately for re-charge of air con. Phoned me within forty minutes to confirm job done. Super efficient as far as I... See more
Great customer service, can do attitude. Brought in 4 loose wheels, 4 loose winter tyres and 4 loose TMPS valves. My winter tyres alternate set of wheels was ready to leave the workshop within an hour... See more
Company details
About Protyre Autocare - Macclesfield
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Great King Street 19-29, SK11 6PL, Macclesfield, England, United Kingdom
- 01625 885430
4.7
Excellent
401 reviews
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Very nice people to deal with
Very nice people to deal with . They are very helpful and above all genuinely focussed on giving a trustworthy and friendly customer experience .
February 9, 2026
Excellent customer service
Excellent customer service. I called on spec, at a busy time, but one of the staff gave me the time to review my issue and booked me in for the following morning. Next morning all work completed within the time I was told and the price was as quoted. Great service. Thanks
February 9, 2026
Would have been 5 star if it was not…
Would have been 5 star if it was not for us having to return because the tyre pressures were not correct
February 6, 2026
Very helpful and good follow up care…
Very helpful and good follow up care after having my new tyres.
January 26, 2026
Great customer service jobs done fast &…
Great customer service jobs done fast & proficiently & kept informed throughtout
January 21, 2026
My only criticism is that I think that…
My only criticism is that I think that the same prices and offers should be available on site as well as on line
January 19, 2026
May use AI-assist with repliesRead more
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Reply from Protyre Autocare - Macclesfield
Hello Sean,
We would like to thank you for sharing your feedback regarding the service you received at our Macclesfield branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Extremely efficient service
December 23, 2025
Very efficient as they were very busy…
Very efficient as they were very busy on the run up to Christmas much appreciated
December 23, 2025
Reply from Protyre Autocare - Macclesfield
Hello Mr Cliffe,
We're happy to hear that you found the the service provided by the team in centre to be efficient. Thank you for your positive feedback and for taking the time to share your experience!
Best regards,
Eddie
Customer Care - Protyre
Very good service
Was able to have tyre looked at a few hours after ringing. Turned out to be a screw in it. Repaired quickly, although had to take it back following morning as it had lost pressure. They put it down to their pump needed recalibrating
December 23, 2025
Quick efficient repair thankyou
December 24, 2025
New tyres fitted efficiently at the…
New tyres fitted efficiently at the time pre booked
December 22, 2025
Due to puncture in one of my rear run…
Due to puncture in one of my rear run flat tyres I needed a quick and positive response. The team were helpful and pumped up the offending tyre for me to drive home before returning to have new tyres fitted. The time and date they set were adhered to. great service all round.
December 17, 2025
Used these guys for rear tyres and now…
Used these guys for rear tyres and now a new battery, staff are friendly and as a relatively new car owner who knows nothing but the basics, on both occasions they have made it easy.
December 15, 2025
rang this morning to have a price for 2…
rang this morning to have a price for 2 tyres to the front of my car the manager answered he was the most useless person i have spoken to i asked for advise on tyres to the reply of sort them out my self i and because i said he wasnt any help he puy the phone down i was going to book full service and 2 tyres dont know how he became manage lost a lot of money very rude person
November 15, 2025
Unprompted review
Reply from Protyre Autocare - Macclesfield
Dear David Rollinson ,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
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