Protyre Autocare - Macclesfield Reviews 

401
TrustScore 4.5 out of 5

4.7

Great King Street 19-29, SK11 6PL Macclesfield, England, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I went online to book an Aircon re-gas as they had a very competitive offer on. Unfortunately the offer finished the day before. After contacting the garage they honoured the deal and got me in straig... See more

Company replied

Rated 3 out of 5 stars

Booking my appointment was very satisfactory,But after planning my day arround my time slot and arriving nice and early only to be told it would be 2hrs + to do fit 2 new tyres as they were short... See more

Company replied

Rated 5 out of 5 stars

Booked my car appointment on-line. Dropped it off at designated time, it was taken immediately for re-charge of air con. Phoned me within forty minutes to confirm job done. Super efficient as far as I... See more

Rated 5 out of 5 stars

Great customer service, can do attitude. Brought in 4 loose wheels, 4 loose winter tyres and 4 loose TMPS valves. My winter tyres alternate set of wheels was ready to leave the workshop within an hour... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Great King Street 19-29, SK11 6PL, Macclesfield, England, United Kingdom

  • 01625 885430

4.7

Excellent

TrustScore 4.5 out of 5

401 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(401)

32,780 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Late morning, I was about to set off on a 5-hour drive, car packed, when we noticed a screw in the wall of a tyre. Called in at Selectatyre Macclesfield, explained the situation and asked how soon they could look at it.
We were away in exactly 30 minutes with a new tyre. Excellent service.

December 12, 2024
Rated 5 out of 5 stars

Great customer service, excellent knowledge

Great customer service, can do attitude. Brought in 4 loose wheels, 4 loose winter tyres and 4 loose TMPS valves. My winter tyres alternate set of wheels was ready to leave the workshop within an hour - fitted, inflated to correct pressures, balanced. My special thanks goes to Dan, Andy and Danny for a superb job well done. I definitely recommend this tyre shop.

November 27, 2024
Unprompted review
Rated 5 out of 5 stars

Good service

The person I saw was courteous and sorted my tyre out . He told me when I picked the car up what was done and why. He then helped me to reverse off the forecourt as it had snowed and it was easier for me.

November 22, 2024
Rated 5 out of 5 stars

Good service in Macclesfield!

My (front wheel drive) car is over 20 years old but is very low mileage. I visited Protyre Macclesfield (without contacting them in advance) with my car on 15 November 2024 because I had found that one front tyre had lost about a sixth of its pressure over about 2 months. Protyre were happy to investigate at once. Having investigated, they assured me that the tyre itself was fine, but that pressure was being lost at the tyre / wheel rim, and they had ground the rim to deal with the issue. This seems to have done the job. Protyre also told me both rear tyres were 12 years old, while both front tyres were only 5 years old - I later found from my paperwork history that Protyre were correct on both counts. Protyre advised me that the rear tyres showed signs of cracking and should be replaced. I agreed immediate replacement. In line with what I've gathered, from previous experience, is best practice, Protyre advised - and I agreed - that two new tyres be put at the front (so they would be on the driving wheels) and the two tyres staying on the car be moved to the back. All the work was done in about one hour. The Protyre staff were friendly, professional and supportive throughout.

November 15, 2024
Rated 4 out of 5 stars

I went with one problem on one tyre

I went with one problem on one tyre, they checked all tyres for me and sorted all issues.

October 23, 2024
Protyre Autocare - Macclesfield logo

Reply from Protyre Autocare - Macclesfield

Dear Customer,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.

Kind regards,
Eddie
Customer Care - Protyre

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look