Excellent friendly service at the Aylesford Branch, used these guys many times for Air con, Alignments, Exhausts, Tyres etc. Always polite and there is a lovely park (Cobtree Park) just 3minutes awa... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Shane, Jamie & all the staff at the Aylesford branch always go over & above to advise & please. They are super friendly & courteous. I couldn't recommend them enough.
Company replied
I have worked for a main dealer for 20yrs. I recently changed jobs so decided to use Protyre Aylesford as it’s more local and convenient. The staff are so friendly. I’m back for my third visit today a... See more
Company replied
Originally met by a young lad called Ollie. I asked if somebody could have a look at my tyres, he instantly got his tool out of his pocket and checked them and the air then walked me into reception... See more
Company details
About Protyre Autocare - Maidstone
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Forstal Road, Aylesford, ME20 7AE, Maidstone, Maidstone, United Kingdom
- 1622717277
4.9
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent friendly service at the…
Excellent friendly service at the Aylesford Branch, used these guys many times for Air con, Alignments, Exhausts, Tyres etc.
Always polite and there is a lovely park (Cobtree Park) just 3minutes away to walk around or have some food.
June 24, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Protyre Autocare - Maidstone
Dear Trevor Barton,
Thank you for your kind words.
We are delighted you had a positive experience with our team at our Maidstone branch.
Thank you for your feedback.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Shane, Jamie & the Aylesford Team
Shane, Jamie & all the staff at the Aylesford branch always go over & above to advise & please.
They are super friendly & courteous. I couldn't recommend them enough.
June 24, 2026
Reply from Protyre Autocare - Maidstone
Hello Elizabeth,
We are so happy to hear about your positive experience with our team at Aylesford. We truly appreciate your kind words and recommendation. Thank you for sharing your feedback!
Best regards,
Eddie
Customer Care - Protyre
Honest people don’t try to rip you off
Honest people don’t try to rip you off. Car went in on time and the estimated finishing time was spot on
June 22, 2026
Reply from Protyre Autocare - Maidstone
Hello Mick,
We would like to thank you for sharing your feedback regarding the service you received at our Maidstone branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Very polite and helpful
Very polite and helpful, nice atmosphere to take care of for a mot !! Thank you
June 19, 2026
Reply from Protyre Autocare - Maidstone
Dear Mrs Kelley,
We're so glad you had a positive experience with our team at our Maidstone branch, and appreciate your kind words about our helpfulness and atmosphere.
Thank you!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care - Protyre
Helpful and friendly staff
Helpful and friendly staff. Never had a problem and have had fitted last 3 sets of tyres here. They also fitted my new wheels bolts and locking nuts too! Highly recommended :)
June 13, 2026
Reply from Protyre Autocare - Maidstone
Hello C Hughes,
We are so pleased to hear about your positive experiences with our in centre team and services! Thank you for your continued trust and recommendation.
Best regards,
Eddie
Customer Care - Protyre
New tyres
I had two new front tyres fitted and my tracking done.
The tyres were done quickly ,but there was a delay getting the tracking done .
Just over two hours from start to finish.
June 12, 2026
Reply from Protyre Autocare - Maidstone
Hello Andrew,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Maidstone
Hello David,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
had my MOT and having a coffee machine…
had my MOT and having a coffee machine in the waiting room was much appreciated. Service was quick, and compared to my usual service centre- was cheaper.
June 17, 2026
Reply from Protyre Autocare - Maidstone
Hello Dinno,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
They managed to fit me in quickly, and nice people.
They managed to fit me in quickly.
June 17, 2026
Reply from Protyre Autocare - Maidstone
Hello Geoff,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Good experience, recommended
I recommend this garage, they are friendly and honest. I have used them for a number of years and other members of my family also use them.
June 17, 2026
Reply from Protyre Autocare - Maidstone
Hello John,
We would like to thank you for sharing your feedback regarding the service you received at our Maidstone branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
A really good service as usual
A really good service as usual. Very professional and helpful garage.
June 17, 2026
Reply from Protyre Autocare - Maidstone
Hello Mr West,
We would like to thank you for sharing your feedback regarding the service you received at our Maidstone branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Aircon regas carried out as planned
Aircon regas carried out as planned. On time, tidy waiting area and great staff. Sensible pricing.
June 13, 2026
Reply from Protyre Autocare - Maidstone
Hello Mr A,
We're so pleased to hear you had a great experience with our aircon service. Thank you for your kind words!
Best regards,
Eddie
Customer Care - Protyre
Excellent service delivered with…
Excellent service delivered with respect and friendliness. Thank you
June 15, 2026
Reply from Protyre Autocare - Maidstone
Dear Paul,
We're so glad to hear you experienced excellent service delivered with respect and friendliness at our Maidstone branch.
Thank you for your kind words!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - protyre
Trust
Went for a new tyre for a slow puncture, they discovered faulty valve and replaced.. really grateful for their honesty and professionalism
June 15, 2026
Reply from Protyre Autocare - Maidstone
Hello Morris,
We would like to thank you for sharing your feedback regarding the service you received at our Maidstone branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Really good service and gave me a…
Really good service and gave me a expired promotion, so ended up saving a few quid.
June 15, 2026
Reply from Protyre Autocare - Maidstone
Hello Mark,
We would like to thank you for sharing your feedback regarding the service you received at our Maidstone branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Maidstone
Hello Richard,
We are so glad to hear our team in centre was helpful and professional. Thank you for your kind words.
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Maidstone
Hello Jill,
We truly appreciate your 5-star review! We are delighted you enjoyed our service and liked the waiting room.
Best regards,
Eddie
Customer Care - Protyre
The staff are always very helpful
June 8, 2026
Reply from Protyre Autocare - Maidstone
Hello Mrs Rowe,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Staff very efficient and friendly as is…
Staff very efficient and friendly as is the work carried out
June 8, 2026
Reply from Protyre Autocare - Maidstone
Hello Mrs Penford,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.