Protyre Autocare - Maidstone Reviews 

1,972
TrustScore 5 out of 5

4.9

Forstal Road, Aylesford, ME20 7AE Maidstone, Maidstone, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Protyre gave me a time frame for when my car would be ready from mot and service. You have peace of mind that you will be called promptly if any queries if further work is required, had a guide price... See more

Company replied

Rated 5 out of 5 stars

The service was excellent Pricing is affordable, i wasn't kept waiting the tyres were fitted in a sort amout of time the staff were polite and made me feel welcome nice clean waiting room and hot dr... See more

Company replied

Rated 5 out of 5 stars

I have used this company for the past 10 years and have always received a professional service with my cars. I found it easy to book an appointment on the website. Staff are friendly, knowledgea... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service. They fixed an issue with the aircon regas and kept me updated throughout the day. I've used Protyre for a variety of issues and they have always resolved them in good tim... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Forstal Road, Aylesford, ME20 7AE, Maidstone, Maidstone, United Kingdom

  • 1622717277

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,972)

34,797 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The process of getting an MOT done is…

The process of getting an MOT done is easy

August 19, 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Dear Antony Morgan,

We're glad to hear that you found the MOT process straightforward at our Maidstone branch.

We always aim to make things easy for our customers.

we will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

They were very helpful & I am happy…

They were very helpful & I am happy with the resulting work done.

August 19, 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Mrs Moon,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Appointment time respected service and…

Appointment time respected service and four tyres replaced in time scale promised

August 17, 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Maidstone branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Protyre gave me a time frame for when…

Protyre gave me a time frame for when my car would be ready from mot and service. You have peace of mind that you will be called promptly if any queries if further work is required, had a guide price given , did finish on a little more then expected. I regularly go here for my car needs and trust them totally. A clean comfortable place to sit and a hot drink available if required. Can always pop in for tyre check at any time, and they will fill them complimentary with air if necessary. You are guided through up coming necessities if necessary. Staff are always polite and willing to work. Thankyou protyre. Will see you again soon.

August 14, 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Marilyn,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good all round service

August 14, 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Andrew,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Highly recommended

The service was excellent Pricing is affordable, i wasn't kept waiting the tyres were fitted in a sort amout of time the staff were polite and made me feel welcome nice clean waiting room and hot drinks available while you wait . Highly recommend.

August 12, 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Easy to book online, efficient service.

Easy to book online. Good price for MOT (£39.95). Efficient setup.

August 12, 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Patrick,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent Service.

I have used this company for the past 10 years and have always received a professional service with my cars.
I found it easy to book an appointment on the website.
Staff are friendly, knowledgeable and helpful and advise you of any issues that may be needed in the future.
The reception are is comfortable with free complimentary drinks.
I would recommend this garage as I have found the prices to be fair and their work excellent.

August 10, 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Mrs Low,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Gary,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent customer service.

Excellent customer service.
They fixed an issue with the aircon regas and kept me updated throughout the day.
I've used Protyre for a variety of issues and they have always resolved them in good time at a great price.

August 3, 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Glen,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great experience

Website is easy to use and find the right tyres, while the service in store is equally as great. Timely delivery of service required and lovely staff in the Maidstone branch.

August 5, 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 1 out of 5 stars

ProTyre replaced my front CV joints…

ProTyre replaced my front CV joints earlier in the year, had an oil change done yesterday and the garage has told me my CV joints have been damaged. They advised me it was caused by cv joint replacement where a fork tool has damaged them. So my car was given back to me damaged with hundreds of pounds of damage - really disappointed!

August 6, 2026
Unprompted review
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Dear Edward,

Thank you for bringing this to our attention. 

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Can’t fault the staff all were helpful…

Can’t fault the staff all were helpful big price increase from last year great tyres non the less.

August 5, 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Philip​,

We would like to thank you for sharing your feedback regarding the service you received at our Maidstone branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Easy booking process online

Easy booking process online, polite staff and a professional job. Cheers!

August 5, 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Adrian,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great experience

Great experience, friendly and informative. Would definitely use again

August 5, 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good price and service

Easy to book, plenty of MOT slots, well priced, friendly team in Maidstone and an added bonus of a newly decorated waiting room.

August 5, 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Mr Kidner​,

We would like to thank you for sharing your feedback regarding the service you received at our Maidstone branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great friendly service

Great friendly service. Always try to help. Thank you

August 3, 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service as always

Great service as always. Thanks

August 3, 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Peter,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service as always

Great service as always,

August 3, 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Mr Wilkinson,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look