Protyre Autocare - Maidstone Reviews 

1,972
TrustScore 5 out of 5

4.9

Forstal Road, Aylesford, ME20 7AE Maidstone, Maidstone, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Protyre gave me a time frame for when my car would be ready from mot and service. You have peace of mind that you will be called promptly if any queries if further work is required, had a guide price... See more

Company replied

Rated 5 out of 5 stars

The service was excellent Pricing is affordable, i wasn't kept waiting the tyres were fitted in a sort amout of time the staff were polite and made me feel welcome nice clean waiting room and hot dr... See more

Company replied

Rated 5 out of 5 stars

I have used this company for the past 10 years and have always received a professional service with my cars. I found it easy to book an appointment on the website. Staff are friendly, knowledgea... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service. They fixed an issue with the aircon regas and kept me updated throughout the day. I've used Protyre for a variety of issues and they have always resolved them in good tim... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Forstal Road, Aylesford, ME20 7AE, Maidstone, Maidstone, United Kingdom

  • 1622717277

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(1,972)

34,873 reviews in the last 12 months

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Rated 5 out of 5 stars

had my MOT and having a coffee machine…

had my MOT and having a coffee machine in the waiting room was much appreciated. Service was quick, and compared to my usual service centre- was cheaper.

June 17, 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Dinno,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

They managed to fit me in quickly, and nice people.

They managed to fit me in quickly.

June 17, 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Geoff,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good experience, recommended

I recommend this garage, they are friendly and honest. I have used them for a number of years and other members of my family also use them.

June 17, 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello John​,

We would like to thank you for sharing your feedback regarding the service you received at our Maidstone branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

A really good service as usual

A really good service as usual. Very professional and helpful garage.

June 17, 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Mr West​,

We would like to thank you for sharing your feedback regarding the service you received at our Maidstone branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Aircon regas carried out as planned

Aircon regas carried out as planned. On time, tidy waiting area and great staff. Sensible pricing.

June 13, 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Mr A,

We're so pleased to hear you had a great experience with our aircon service. Thank you for your kind words!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Excellent service delivered with…

Excellent service delivered with respect and friendliness. Thank you

June 15, 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Dear Paul,

We're so glad to hear you experienced excellent service delivered with respect and friendliness at our Maidstone branch.

Thank you for your kind words!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - protyre

Rated 5 out of 5 stars

Trust

Went for a new tyre for a slow puncture, they discovered faulty valve and replaced.. really grateful for their honesty and professionalism

June 15, 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Morris​,

We would like to thank you for sharing your feedback regarding the service you received at our Maidstone branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Staff were very helpful and professional

Staff were very helpful and professional

June 12, 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Richard,

We are so glad to hear our team in centre was helpful and professional. Thank you for your kind words.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Good service

Good service, nice clean waiting room etc

June 5, 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Jill,

We truly appreciate your 5-star review! We are delighted you enjoyed our service and liked the waiting room.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Mrs Rowe,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Staff very efficient and friendly as is…

Staff very efficient and friendly as is the work carried out

June 8, 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Mrs Penford,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Brilliant service!

I have worked for a main dealer for 20yrs. I recently changed jobs so decided to use Protyre Aylesford as it’s more local and convenient. The staff are so friendly. I’m back for my third visit today as I woke to a flat tyre. I managed to get air in the tyre to drive here. They didn’t have any appointments until the afternoon but given the situation they squeezed me in and the car was in the workshop within 5 mins. Excellent service, I will continue to come back!

June 9, 2026
Unprompted review
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Lisa,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

All ways a great service

All ways a great service
Good price
Brilliant mechanics

June 8, 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Gav,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Always great service here

Always great service here. Best price for my tyres too!

June 8, 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Alan,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Easy to book my AC refill .

Easy to book my AC refill .
Very friendly and efficient.

June 5, 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Adrian,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service

Excellent service, polite efficient and very helpful

May 30, 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Dear Mr&Mrs Holland,

Thank you very much for leaving us this 5-star review.

We always strive to ensure our products and customer service are the best they can be, so we are delighted to hear you are happy with the service you received at our Maidstone branch.

We appreciate your business and hope to see you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

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