I suffered an unexpected tyre blow out after falling victim to a rather deep pothole. Luckily not far away from Protyre where I always take my car for tyre changes. As usual I was seen immediately and... See more
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Took car in early but they started on it straight away and when the tires where fitted they checked the tracking of the front wheels and found a problem, gave me a quote over the phone which I accept... See more
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Easy to find price and book time slot. Staff explained works being carried out on my air conditioning and the possibility of additional charges. Work completed efficiently and in good time, had tyres... See more
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Protyre conducted a great service for my MOT. Free coffee while i waited and got to watch my car being operated on. They were professional and offered a great price. My car failed due to a worn tyre... See more
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Company details
About Protyre Autocare - Maldon Retail
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
15 West Station Road, Maldon, CM9 6TS, Maldon, Essex, United Kingdom
- 01621 840100
4.8
Excellent
1K reviews
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Reply from Protyre Autocare - Maldon Retail
Hello Andrew,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maldon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Prompt, friendly service
Had a puncture on my way to work. Made it to Protyre, who I always use for my tyres. As usual, very prompt service and very friendly too. Over the years I have come to trust them and I can’t see that ever changing
October 28, 2025
Reply from Protyre Autocare - Maldon Retail
Hello Gary,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Maldon branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Maldon Retail
Hello Brian,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maldon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very helpful
October 29, 2025
Reply from Protyre Autocare - Maldon Retail
Hello Lucy,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maldon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
4 new tyres fitted but on setting incorrect pressures on new tyresthe…
4 new tyres fitted but on setting the tyre pressure monitor on way home it registered 4 different pressures - 30psi 32psi 34psi and a dangerous 39psi. how does a tyre specialist get this wrong on new installation? Also considered £140 very steep for tracking. Almost double that of another local specialist.
October 27, 2025
Unprompted review
Reply from Protyre Autocare - Maldon Retail
Dear John Dudley,
Thank you for bringing this to our attention.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
Great service
Booked tyres on line to be fitted at Maldon store, arrived and tyres fitted on time and with no fuss, excellent service.
October 20, 2025
Reply from Protyre Autocare - Maldon Retail
Hello Robert,
We would like to thank you for sharing your feedback regarding the service you received at our Maldon branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
When finished car was passed over to me…
When finished car was passed over to me running. I drove home parked in my garage and left for three days. When I went to uae car it would start (keyless) but I could not find the key. I phoned the garage who said they had no idea where it was. After half an hour we found it on the windscreen resting against the wiper. Good job is was dry driving home. The garage told me eventually that they put it there in case car locks itself, followed eventually by an apology. The cost and Implicationsif this key would have been lost would be immense. Not happy
October 22, 2025
Reply from Protyre Autocare - Maldon Retail
Dear Mr Rondeau,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Honest, reliable and trustworthy
The guys at Protyre are always very helpful and honest. I do not have any worries that they might be ripping me off, like I do at another garage in Maldon.
Engine fault warning came up on my dash, I took my car straight down, they did a diagnostic check and sorted out the issue. Top Guys.
October 17, 2025
Reply from Protyre Autocare - Maldon Retail
Hello Paul,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Maldon branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Maldon Retail
Dear Lisa Cross,
We appreciate you taking the time to share your positive experience you had with our team at our Maldon Retail branch.
We're happy you were satisfied with our helpful service and great price.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
customer care - Protyre
Reply from Protyre Autocare - Maldon Retail
Hello Peter,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maldon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very open and honest advice
Very open and honest advice. Very very helpful. I trust the guys at Maldon Protyre to look after me and my car. Thanks all!
October 6, 2025
Reply from Protyre Autocare - Maldon Retail
Hello Daniel,
We would like to thank you for sharing your feedback regarding the service you received at our Maldon branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Friendly service
October 15, 2025
Booked at Maldon for aircon regas
Booked at Maldon for aircon regas. Carried out efficiently at time booked and checked rest of car as well.
October 8, 2025
Unprompted review
Reply from Protyre Autocare - Maldon Retail
Dear Andrew,
We're happy to hear that your aircon regas at our Maldon branch was carried out efficiently and on time.
We appreciate you mentioning that we checked the rest of your car, too.
Thanks for your positive feedback!
We will look forwards to welcoming you again in the future,
Kind regards
Kayliegh
Customer care - Protyre
Always take my car to protyre for its…
Always take my car to protyre for its MOT. Trustworthy, friendly and reasonably priced
October 6, 2025
Reply from Protyre Autocare - Maldon Retail
Hello Sian,
We would like to thank you for sharing your feedback regarding the service you received at our Maldon branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
First class service 👍🏻
October 4, 2025
Reply from Protyre Autocare - Maldon Retail
Hello Mr Brinkley,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maldon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very nice people
September 29, 2025
Reply from Protyre Autocare - Maldon Retail
Hello Brigitte,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maldon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
First time using this garage for MOT &…
First time using this garage for MOT & service.
Very happy with the service and friendly staff.
Would highly recommend 😁
September 26, 2025
Efficient service
Despite being very busy the guys were very friendly and managed to see me. They sorted out all four of my tyres out efficiently.
Would happily
September 22, 2025
Reply from Protyre Autocare - Maldon Retail
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Maldon branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
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