Took car in early but they started on it straight away and when the tires where fitted they checked the tracking of the front wheels and found a problem, gave me a quote over the phone which I accept... See more
Company replied
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Excellent communication before and after service. Explained what was happening and any issues to address. Made suggestions to maintain car with relevant prices. Printed out service sheet and emailed.... See more
Company replied
I suffered an unexpected tyre blow out after falling victim to a rather deep pothole. Luckily not far away from Protyre where I always take my car for tyre changes. As usual I was seen immediately and... See more
Company replied
Good service from staff but prices are getting too expensive. Labour rate has increased 29% in 2 years. £114 for one coil spring that I could buy for £30-£40. Some new Enviromental Charge to dispose o... See more
Company replied
Company details
About Protyre Autocare - Maldon Retail
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
15 West Station Road, Maldon, CM9 6TS, Maldon, Essex, United Kingdom
- 01621 840100
4.8
Excellent
1K reviews
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Good price good services and nice…
Good price good services and nice people
What more do you need
September 2, 2026
Reply from Protyre Autocare - Maldon Retail
Hello Stephen,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maldon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Value for money
Excellent communication before and after service. Explained what was happening and any issues to address. Made suggestions to maintain car with relevant prices. Printed out service sheet and emailed. Very courteous.
September 2, 2026
Reply from Protyre Autocare - Maldon Retail
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Maldon branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Always professional
Always professional, trustworthy, polite and quick! Great prices. Great service.
August 31, 2026
Reply from Protyre Autocare - Maldon Retail
Hello Mr Saward,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maldon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
So efficient and timely
So efficient and timely. Loved how you could watch your car receive its MOT on the screen in reception whilst enjoying a cuppa!
August 26, 2026
Reply from Protyre Autocare - Maldon Retail
Hello Noele,
We would like to thank you for sharing your feedback regarding the service you received at our Maldon branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Maldon Retail
Hello Gordon,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maldon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Quick, efficient and good price!
Took car in early but they started on it straight away and when the tires where fitted they checked the tracking of the front wheels and found a problem, gave me a quote over the phone which I accepted and by the time I had walked back to the garage all was complete. They were very efficient and quick. Will use them again.
August 17, 2026
Reply from Protyre Autocare - Maldon Retail
Hello Keith,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Maldon branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Very pleasant and helpful staff
Very pleasant and helpful staff. Kept you informed of progress of vehicle.
Service was good as was price.
August 17, 2026
Reply from Protyre Autocare - Maldon Retail
Hello David,
We would like to thank you for sharing your feedback regarding the service you received at our Maldon branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Maldon highly recommended
I recommend protyre Maldon, very knowledgeable staff and on-time delivery.
Good front desk and waiting area. Dave is really good and informative on the defects.
August 19, 2026
Reply from Protyre Autocare - Maldon Retail
Hello Shampath,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Maldon branch.
Best regards,
Eddie
Customer Care - Protyre
Excellent service from start to finish
Excellent service from start to finish. Was told what was going to happen, how long etc
August 19, 2026
Reply from Protyre Autocare - Maldon Retail
Hello Jo,
We would like to thank you for sharing your feedback regarding the service you received at our Maldon branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Maldon Retail
Hello Colin,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maldon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Maldon Retail
Hello Sarah,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maldon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service
Fairly prompt service, honest assessment of my tracking check and a reasonable charge to rectify the minor adjustments that were explained to me as not essential but I chose to have them done anyway. All good.
August 14, 2026
Reply from Protyre Autocare - Maldon Retail
Dear Chris Pipe,
Thank you very much for leaving us this 5-star review.
We always strive to ensure our customer service is excellent for all our customers, so we are delighted to hear that you are happy with the service you received from the team at our Maldon Retail branch.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Pothole victim.
I suffered an unexpected tyre blow out after falling victim to a rather deep pothole. Luckily not far away from Protyre where I always take my car for tyre changes. As usual I was seen immediately and after a short wait of around tem minutes my car was taken into one of the units and within 30 minutes I was back on the road. Protyres really set the standards.
July 31, 2026
Reply from Protyre Autocare - Maldon Retail
Hello Michael,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Maldon branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great service
Easy to book & not long to wait for an appointment. Air recharge took about 45 minutes, with refreshments available while waiting. Great friendly service.
July 24, 2026
Reply from Protyre Autocare - Maldon Retail
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Maldon branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service again
Excellent service again. I try not to go anywhere else. Two tyres changed at a competitive price.
July 31, 2026
Reply from Protyre Autocare - Maldon Retail
Hello Lloyd,
We would like to thank you for sharing your feedback regarding the service you received at our Maldon branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Air con repair
I found them very helpful when my air con needed replacing, price I paid was very fair and no hidden costs .
July 20, 2026
Reply from Protyre Autocare - Maldon Retail
Hello Denise,
We would like to thank you for sharing your feedback regarding the service you received at our Maldon branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Maldon
I have used pro tyre Maldon twice now and both times they have provided great service
Thank you all 😇
July 25, 2026
Reply from Protyre Autocare - Maldon Retail
Dear Claudia Martini,
We would like to thank you for sharing your feedback regarding the service you received at our Maldon Retail branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Protyre conducted a great service for…
Protyre conducted a great service for my MOT. Free coffee while i waited and got to watch my car being operated on. They were professional and offered a great price. My car failed due to a worn tyre and to which they replaced in a speedy manner and for a decent price for a mid range tyre. Will definitely be there next year.
July 25, 2026
Reply from Protyre Autocare - Maldon Retail
Hello Mr Ndreu,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Maldon branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Good service from staff but prices are…
Good service from staff but prices are getting too expensive. Labour rate has increased 29% in 2 years. £114 for one coil spring that I could buy for £30-£40. Some new Enviromental Charge to dispose of one broken spring.
July 22, 2026
Reply from Protyre Autocare - Maldon Retail
Dear Customer,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns have been raised. A manager will investigate into this matter and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
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