Took car in early but they started on it straight away and when the tires where fitted they checked the tracking of the front wheels and found a problem, gave me a quote over the phone which I accept... See more
Company replied
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Excellent communication before and after service. Explained what was happening and any issues to address. Made suggestions to maintain car with relevant prices. Printed out service sheet and emailed.... See more
Company replied
I suffered an unexpected tyre blow out after falling victim to a rather deep pothole. Luckily not far away from Protyre where I always take my car for tyre changes. As usual I was seen immediately and... See more
Company replied
Good service from staff but prices are getting too expensive. Labour rate has increased 29% in 2 years. £114 for one coil spring that I could buy for £30-£40. Some new Enviromental Charge to dispose o... See more
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Company details
About Protyre Autocare - Maldon Retail
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
15 West Station Road, Maldon, CM9 6TS, Maldon, Essex, United Kingdom
- 01621 840100
4.8
Excellent
1K reviews
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Reply from Protyre Autocare - Maldon Retail
Hello Paul,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maldon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Professional & prompt service
Polite, professional service & work carried out promptly and a fair price.
June 9, 2026
Reply from Protyre Autocare - Maldon Retail
Hello Stephen,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Maldon branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Maldon Retail
Hello Maka,
Thank you for your 5-star review! We are delighted you found our service quick and easy. We appreciate your recommendation.
Best regards,
Eddie
Customer Care - Protyre
I took my car in couple of times
I took my car in couple of times. Super friendly, efficient and professional staff with a strong value of honesty and attentiveness.
Another bonus worth mentioning is a good value for service
June 12, 2026
Reply from Protyre Autocare - Maldon Retail
Hello Mrs Valanciute,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Maldon branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Job done correctly
Callum was given the task of changing a front tyre on my car. He carried out the work with great care and dedication. I used to train and access engineering apprentices for the nuclear industry. I was impressed with his skill and attitude to the job.
May 29, 2026
Reply from Protyre Autocare - Maldon Retail
Hello Edward,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Maldon branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
The people at Maldon Protyre are always helpful
The people at Maldon Protyre are always helpful and willing to give sound advice. I wouldn't normally consider going anywhere else.
June 8, 2026
Reply from Protyre Autocare - Maldon Retail
Hello Martin,
We would like to thank you for sharing your feedback regarding the service you received at our Maldon branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great service
Protyre was recommended to me for their prompt, reliable and transparent service.
However, as an older woman, what was most refreshing, was not to be patronised and spoken to as though I couldn’t possibly understand what was being said to me.
I’ll definitely go back!
June 3, 2026
Reply from Protyre Autocare - Maldon Retail
Dear PH,
We are so pleased to hear that our service met your expectations for promptness, reliability, and transparency.
It's especially gratifying to know that our team at our Maldon Retail branch, provided a respectful and clear explanation, ensuring you felt valued and understood.
We truly appreciate your kind words and look forward to welcoming you again in the future!
Kind regards
Kayliegh
Customer care - Protyre
Wheel alignment check & AC regas.
Wheel alignment check & AC regas was carried out.
Wheel alignment was found to be "In Spec", however upon looking at the printout it appears it is just about in spec. Ideally I'd like it spot on.
AC regas was carried out, guy who checked it in was quick to dismiss any ownership should a leak occur once regassed. Perhaps it was due to me having a groupon voucher?
I explained AC worked but felt it could be better.
Upon completion, I was told 410gms was recovered and refilled with 550gms, in excess of 20% shortfall.
AC does indeed blow cold now.
Customer facing skills could do with some work.
I appreciate some customers have no vehicle knowledge, but felt the way I was addressed was a bit blunt and dismissive (30+ yrs in the trade!)
June 3, 2026
Great service
June 3, 2026
Excellent service.
May 23, 2026
The gave me good value tyres at a good…
The gave me good value tyres at a good price. The guy doing the job was real cool and he was quick and I would go back there again because of that.
May 29, 2026
Fully explained what would be happening…
Fully explained what would be happening and what the reults could mean. Very professional.
May 22, 2026
Walked in
Walked in, explained problem, investigation showed fault, fault repaired, reasonable cost.
All done in 50 minutes. 100% all good.
VERY PROFFESSIONAL.😀
May 27, 2026
Go to place for tyres and MOT
Helpful knowledge staff are always a pleasure to deal with.
May 20, 2026
Very professional..I had to change my…
Very professional..I had to change my booked date which they did without hesitation would highly recommend them .
May 25, 2026
I have used these many times and find…
I have used these many times and find them friendly, helpful and honest. Hence going back again.
I have listened into them with other customers and they offer a great service and clearly explain to each customer.
May 18, 2026
Great friendly service!
May 20, 2026
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