Excellent service from Protyre Autocare – Maldon Retail. I had my MOT test done, and they were very efficient and completed it on the same day. The staff were helpful, and the whole process was smooth... See more
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Polite staff and efficient service, had to go back for wheel balance re check but all dealt with promptly and effectively.
Looked after my car overnight to fix handbrake cables for MOT pass, always a great service, been using Protyre for last four years in both mine and my wife’s car 🚗
Company replied
I recently had a new set of tyres fitted to my Ford Tourneo Custom at Protyre, along with wheel alignment. The service was excellent from start to finish. The staff were friendly, professiona... See more
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Company details
About Protyre Autocare - Maldon Retail
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
15 West Station Road, Maldon, CM9 6TS, Maldon, Essex, United Kingdom
- 01621 840100
4.9
Excellent
1K reviews
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Great company
Great company, been a customer of theirs for years, always helpful, always friendly - well done all, keep it up!
July 6, 2026
Reply from Protyre Autocare - Maldon Retail
Hello Kirk,
We would like to thank you for sharing your feedback regarding the service you received at our Maldon branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Maldon Retail
Hello Victoria,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maldon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Friendly and helpful staff
Friendly and helpful staff, value for money they know what they're doing.
July 1, 2026
Reply from Protyre Autocare - Maldon Retail
Hello Nigel,
We would like to thank you for sharing your feedback regarding the service you received. We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team at Maldon have delivered this to you.
Best regards,
Eddie
Customer Care - Protyre
Great experience
Great experience. Super easy process from booking in to getting the works completed. Will use again. Thanks!
June 3, 2026
Reply from Protyre Autocare - Maldon Retail
Hello Jordon,
We would like to thank you for sharing your feedback regarding the service you received at our Maldon branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Maldon Retail
Hello Mr Alexander,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maldon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
As expected!
As expected!! I have used supertyres/protyre for many years and they always provide excellent service
June 24, 2026
Reply from Protyre Autocare - Maldon Retail
Hello Christopher,
We would like to thank you for sharing your feedback regarding the service you received at our Maldon branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Maldon Retail
Dear Ms Calnon,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Reply from Protyre Autocare - Maldon Retail
Hello Steven,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maldon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Maldon Retail
Hello Amanda,
We're so glad you appreciated our customer service and focus on motorists. Thank you for your kind words!
Best regards,
Eddie
Customer Care - Protyre
Third year in a row it’s failed on the…
Third year in a row it’s failed on the cv boot clips and have paid to have new clips replace last year and the year before.around the same time an annoying rattle developed three years later after finally your company replaced the cv boots due to the hardness of the rubber guess what no more rattle thanks a million made up and more than please thankyou so much very professional 5stars well deserved.
June 17, 2026
Reply from Protyre Autocare - Maldon Retail
Hello Lewis,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Maldon branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Maldon Retail
Hello Paul,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maldon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Professional & prompt service
Polite, professional service & work carried out promptly and a fair price.
June 9, 2026
Reply from Protyre Autocare - Maldon Retail
Hello Stephen,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Maldon branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Maldon Retail
Hello Maka,
Thank you for your 5-star review! We are delighted you found our service quick and easy. We appreciate your recommendation.
Best regards,
Eddie
Customer Care - Protyre
I took my car in couple of times
I took my car in couple of times. Super friendly, efficient and professional staff with a strong value of honesty and attentiveness.
Another bonus worth mentioning is a good value for service
June 12, 2026
Reply from Protyre Autocare - Maldon Retail
Hello Mrs Valanciute,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Maldon branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Job done correctly
Callum was given the task of changing a front tyre on my car. He carried out the work with great care and dedication. I used to train and access engineering apprentices for the nuclear industry. I was impressed with his skill and attitude to the job.
May 29, 2026
Reply from Protyre Autocare - Maldon Retail
Hello Edward,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Maldon branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
The people at Maldon Protyre are always helpful
The people at Maldon Protyre are always helpful and willing to give sound advice. I wouldn't normally consider going anywhere else.
June 8, 2026
Reply from Protyre Autocare - Maldon Retail
Hello Martin,
We would like to thank you for sharing your feedback regarding the service you received at our Maldon branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great service
Protyre was recommended to me for their prompt, reliable and transparent service.
However, as an older woman, what was most refreshing, was not to be patronised and spoken to as though I couldn’t possibly understand what was being said to me.
I’ll definitely go back!
June 3, 2026
Reply from Protyre Autocare - Maldon Retail
Dear PH,
We are so pleased to hear that our service met your expectations for promptness, reliability, and transparency.
It's especially gratifying to know that our team at our Maldon Retail branch, provided a respectful and clear explanation, ensuring you felt valued and understood.
We truly appreciate your kind words and look forward to welcoming you again in the future!
Kind regards
Kayliegh
Customer care - Protyre
Wheel alignment check & AC regas.
Wheel alignment check & AC regas was carried out.
Wheel alignment was found to be "In Spec", however upon looking at the printout it appears it is just about in spec. Ideally I'd like it spot on.
AC regas was carried out, guy who checked it in was quick to dismiss any ownership should a leak occur once regassed. Perhaps it was due to me having a groupon voucher?
I explained AC worked but felt it could be better.
Upon completion, I was told 410gms was recovered and refilled with 550gms, in excess of 20% shortfall.
AC does indeed blow cold now.
Customer facing skills could do with some work.
I appreciate some customers have no vehicle knowledge, but felt the way I was addressed was a bit blunt and dismissive (30+ yrs in the trade!)
June 3, 2026
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