Protyre Autocare - Maldon Retail Reviews 

1,010
TrustScore 5 out of 5

4.8

15 West Station Road, Maldon, CM9 6TS Maldon, Essex, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Took car in early but they started on it straight away and when the tires where fitted they checked the tracking of the front wheels and found a problem, gave me a quote over the phone which I accept... See more

Company replied

Rated 5 out of 5 stars

Excellent communication before and after service. Explained what was happening and any issues to address. Made suggestions to maintain car with relevant prices. Printed out service sheet and emailed.... See more

Company replied

Rated 5 out of 5 stars

I suffered an unexpected tyre blow out after falling victim to a rather deep pothole. Luckily not far away from Protyre where I always take my car for tyre changes. As usual I was seen immediately and... See more

Company replied

Rated 4 out of 5 stars

Good service from staff but prices are getting too expensive. Labour rate has increased 29% in 2 years. £114 for one coil spring that I could buy for £30-£40. Some new Enviromental Charge to dispose o... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 15 West Station Road, Maldon, CM9 6TS, Maldon, Essex, United Kingdom

  • 01621 840100

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,010)

33,081 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Classic car tracking

Good friendly service, mechanic new what he was
doing, very happy with the care and work carried out
Would highly recommend

April 15, 2026
Rated 3 out of 5 stars

Everything was good apart from I asked…

Everything was good apart from I asked for my 2 old tires and they ended up disposing of them and charging me the disposal fee

April 15, 2026
Protyre Autocare - Maldon Retail logo

Reply from Protyre Autocare - Maldon Retail

Dear Miss O,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Maldon Retail branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Honest

Honest, reliable, easy to book on-line, reasonably priced. All in all, they provide a good service

April 8, 2026
Rated 5 out of 5 stars

Great service

Great service, reasonably priced tyres including opportunity to save money by booking and paying online prior to tyres being fitted. Helpful & knowledgeable staff. Would recommend and use again.

April 3, 2026

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